BEKO UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS
AND CONDITIONS
Your new Beko product is guaranteed against faulty materials, defective components or manufacturing defects.
The standard guarantee starts from the date of original purchase of the product, and lasts for a
period of twelve (12) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee
for the product in writing.
If you have purchased an American style Fridge freezer, the standard guarantee starts from the
date of original purchase of the product, and lasts for a period of twenty four (24) months unless
Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.
If you have any questions about the guarantee on your product (including how long it is valid), please
contact your retailer or our contact centre on
0333 207 9710
(UK and Northern Ireland) or
01 862 3411
(Republic of Ireland).
This guarantee does not in any way diminish or affect your statutory rights in connection with the product.
This guarantee is in addition to your statutory rights as a consumer. If you have any questions about these
rights, please contact the retailer from which you purchased the product. In certain circumstances, it is
possible that your statutory rights may offer additional or higher levels of protection than those offered
under the terms of this guarantee.
What is covered by this guarantee?
•
Repairs to the product required as a result of faulty materials, defective components or
manufacturing defects.
•
Functional replacement parts to repair a product.
•
The costs of a Beko Approved Engineer to carry out the repair.
What is not covered?
•
Transit and delivery damage.
•
Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.
•
Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery
baskets, filters and light bulbs.
•
Repairs necessary as a direct or indirect result of:
-
Accidental damage, misuse or abuse of a product.
-
An attempted repair of a product by anyone other than a Beko Approved Engineer (the
“Engineer”).
-
Installation or use of a product where such installation or use fails to meet the requirements
contained in this guarantee or the User Instructions Booklet.
•
Repairs to a product operated at any time on commercial or non-residential household premises
(unless we have previously agreed to the installation environment).
This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the
Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with
the failure of any product to operate in accordance with the expected standards. Such financial loss
includes but is not limited to loss arising from:
•
Time taken off work.
•
Damaged food, clothing or other items.
•
Meals taken at restaurants or from takeaways.
•
General compensation for inconvenience.
Important Notes
1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in commercial or non-
residential domestic household premises, unless we have previously agreed to the installation
environment.
3. The product must be correctly installed, located and operated in accordance with the instructions
contained in the User Instructions Booklet provided with your product.
4. Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for
all Washing Machines, Dishwashers and Electric Cookers (as incorrect installation may result in
you having to pay for the cost of repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for Republic
of Ireland) registered gas installer.
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