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22

HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE

Please keep your purchase receipt or other proof of purchase details in a safe 

place; you will need to have this documentation available should the product 

require attention under guarantee.

Please take a few moments to complete the details below, as you will need 

this information when you call us, or to use our online services. When you call 

us you may be required to input your serial number into your telephone keypad. 

For help please visit beko.co.uk/support/model-finder

t

The product model number is printed on the Operating Instruction Booklet / 

User guide 

t

The product model and serial number is printed on the Rating Label affixed to 

the appliance.

t

The Retailer (Purchased from) and Date of purchase will be printed on your 

purchase receipt or other proof of purchase paperwork

Recording of these details alone will not count as proof of purchase. A valid 
proof of purchase is required for requesting service under guarantee.

Model number   Serial number     Purchased from 

Date of purchase

 

 

 

For service under guarantee or for product advice please call our 

Contact centre

Before  requesting  service  please  check  the  troubleshooting  guide  in  the 

Operating  Instructions  booklet,  as  a  charge  may  be  levied  where  no  fault  is 

found, and even though your product may still be under guarantee.

After arranging service the area around the product must be easily accessible 

to the Engineer, without the need for cabinets or furniture to be removed or 

moved.

It  is  your  responsibility  to  ensure  our  Engineers  have  a  clean  and  safe 

environment to carry out any repairs.

Please have your Model number and Serial number available when you call us, 

as you may be required to input your serial number into your telephone keypad 

during your call.

Summary of Contents for 8690842391378

Page 1: ...FCFM1545W FFG1545W FFG1545S FSG1545W FXFP1545S FXFP1545W FXFG1545S FXFP1545B FXFP3545W EN 57 7725 0000 AV Freezer User manual ...

Page 2: ... easy future reference This user manual may also be applicable for several other models Differences between models will be listed If you have any questions or concerns please call our contact centre or find help and information online at www beko co uk Symbols and their descriptions This instruction manual contains the following symbols C Important information or useful usage tips A Warning agains...

Page 3: ...uct 7 Compliance with rohs directive 7 Package information 7 3 Installation 8 Points to be paid attention to when the relocation of the freezer 8 Electrical connection 9 Disposing of the packaging 9 Disposing of your old freezer 9 Placing and Installation 10 4 Before operating 12 Starting 12 5 Using your freezer 13 6 Maintenance and cleaning 14 7 Do s and Don ts 15 Problem Solving 16 ...

Page 4: ... the subject parts are not included in the product you have purchased then it is valid for other models 1 Your Freezer Congratulations on your choice of a Beko quality Appliance which has been designed to give you service for many years 1 4 4 2 3 1 Thermostat 2 Flap Fast Freeze compartment 3 Drawers 4 Adjustable front feet ...

Page 5: ...xposed to fire Therefore take care not to damage the cooling circuit pipes of the appliance in transportation and in use In case of damage do not expose the appliance to fire or potential ignition source and immediately ventilate the room where the appliance is situated We suggest you contact your local authority for disposal information and facilities available See Installation Instructions on pa...

Page 6: ...y via a suitable switched and fused socket The appliance must be positioned so that the plug is accessible WARNING When positioning the appliance ensure the supply cord is not trapped or damaged Should the mains lead of the appliance become damaged or should it need replacing at any time it must be replaced by a special purpose made mains lead which can only be obtained from a Beko authorised serv...

Page 7: ...itted either in the plug or adaptor or in the main fuse box If in doubt contact a qualified electrician Energy saving tips 1 Ensure your appliance is installed in a well ventilated area 2 Ensure the time between buying chilled frozen food and placing them in your appliance is kept at minimum particularly in summer We recommend you use a cool bag or a special carrier bag to carry perishable food 3 ...

Page 8: ...collection center for the recycling of electrical and electronic equipment Please consult your local authorities to learn about these collection centers Compliance with rohs directive The product you have purchased complies with EU RoHS Directive 2011 65 EU It does not contain harmful and prohibited materials specified in the Directive Package information Packaging materials of the product are man...

Page 9: ...you start the freezer Check the following before you start to use your freezer 1 Attach 2 plastic wedges as illustrated below Plastic wedges are intended to keep the distance which will ensure the air circulation between your freezer and the wall The picture is drawn up as a representation and may not be identical with your product 2 Clean the interior of the freezer as recommended in the Maintena...

Page 10: ...cables and multi plugs must not be used for connection B A damaged power cable must be replaced by a qualified electrician B Faulty product must not be operated before it is repaired There is the risk of electric shock Disposing of the packaging The packing materials may be dangerous for children Keep the packing materials out of the reach of children or dispose of them by classifying them in acco...

Page 11: ...rect sunlight 3 There must be appropriate air ventilation around your freezer in order to achieve an efficient operation If the freezer is to be placed in a recess in the wall there must be at least 5 cm distance with the ceiling and at least 5 cm with the wall Do not place your product on the materials such as rug or carpet 4 Place your freezer on an even floor surface to prevent jolts WARNING Do...

Page 12: ...EN 11 3 2 7 8 9 10 11 13 14 17 15 16 1 4 5 6 12 Reversing the doors Proceed in numerical order ...

Page 13: ... warm to avoid condensation 9 We recommend that you set the thermostat at MIN setting and monitor the temperature to ensure the appliance maintains desired storage temperatures 10 See Temperature Control and Adjustment section Important Notes 11 If there is a power failure do not open the door Frozen food should not be affected if the failure lasts for less than 17 hours If the failure is longer t...

Page 14: ...artment andrequiredtobecooleddownrapidly If you want to cool large amounts of fresh food it is recommended to active this feature before putting the food into the freezer C Figures that take place in this instruction manual are schematic and may not correspond exactly with your product If the subject parts are not included in the product you have purchased then it is valid for other models Quick F...

Page 15: ...ipe it dry If the freezer is not going to be used for a long period of time switch it off remove all food clean it as above and leave the door ajar To remove a drawer pull it as far as possible and then tilt it upwards and then pull it out completely Any dust that gathers on the condenser which is located at the back of the freezer should be removed once a year with a vacuum cleaner Check door sea...

Page 16: ...ods as this will make the freezer more costly to run Don t Put hot food into the freezer Let it cool down first Don t Put liquid filled bottles or sealed cans containing carbonated liquids into the freezer as they may burst Don t Store poisonous or dangerous substancesintheFreezer Yourfreezer has been designed for the storage of edible foodstuffs only Don t Exceed the maximum freezing capacity 10 ...

Page 17: ...e The fuse has blown circuit breaker has tripped main distribution switch has been turned off The temperature control has been set correctly New plug is wired correctly if you have changed the fitted moulded plug If the appliance is still not operating after the above checks please refer to the section on How To Obtain Service Please ensure that above checks have been made as a charge will be made...

Page 18: ... diminish or affect your statutory rights in connection with the product This guarantee is in addition to your statutory rightsasaconsumer Ifyouhaveanyquestionsabouttheserights pleasecontact the retailer from which you purchased the product In certain circumstances it is possible that your statutory rights may offer additional or higher levels of protection than those offered under the terms of th...

Page 19: ...ed and operated in accordance with the instructions contained in the User Instructions Booklet provided with your product 4 Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing Machines Dishwashers and Electric Cookers as incorrect installation may result in you having to pay for the cost of repairing the product 5 Gas Cookers must be prof...

Page 20: ...nnot be guaranteed We will not be liable for delays or if it is unable to carry out a repair because a convenient appointment cannot be arranged Will there be any charge for the repairs It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of purchase The Manufacturer reserves the right to charge for the reasonable cost of any ser...

Page 21: ...s that feature the ProSmart Inverter Motor The ProSmart Motor guarantee terms and conditions are in addition to our Standard guarantee terms and conditions detailed in the previous section In order to activate the 10 year guarantee you MUST register the appliance within 90 days of the original purchase date You can register by first visiting Beko co uk register and by following the online instruct...

Page 22: ...rt Inverter motor is not included in this guarantee and is chargeable directly by the Service Agent 7 Any additional components fitted to the product at any time will not be covered by this guarantee and will be chargeable directly by the Service Agent 8 The guarantee is not transferable and cannot be exchanged for cash 9 There are no alternative or additional offers to this Guarantee 10 The guara...

Page 23: ...eceipt or other proof of purchase paperwork Recording of these details alone will not count as proof of purchase A valid proof of purchase is required for requesting service under guarantee Model number Serial number Purchased from Date of purchase For service under guarantee or for product advice please call our Contact centre Before requesting service please check the troubleshooting guide in th...

Page 24: ...er to the instructions contained within the extended guarantee agreement document otherwise please call us using the appropriate number above where service can be obtained at a charge Should you experience any difficulty in obtaining service please call us on 0333 207 9710 or 01 862 3411 Contact us though our website Send us a secure message through our online contact us form Please visit our webs...

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