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GUARANTEE DETAILS
Your new Beko product is guaranteed against the cost of breakdown repairs for
twelve months from the date of the original purchase.
What is covered?
• Repairs necessary as a result of faulty materials, defective components or
manufacturing defect.
• The cost of functional replacement parts, but excluding consumable items.
• The labour costs of a Beko approved repairer to carry out the repair.
What is not covered?
• Transit, delivery or accidental damage or misuse and abuse.
• Cabinet or appearance parts, including knobs, flaps, handles or container
lids.
• Accessories or consumable items including but not limited to, ice trays, scrapers,
cutlery baskets, filters and light bulbs.
• Repairs required as a result of unauthorised repair or inexpert installation that
fails to meet the requirements contained in the user instruction book.
• Repairs to products used on commercial or non-residential household premises.
• Loss of frozen food in freezers or fridge/freezers. (Food loss insurance is often
included within your household contents insurance policy, or may be available
separately from your retailer).
Important notes.
• Your Beko product is designed and built for domestic household use only.
• The guarantee will be void if the product is installed or used in commercial
or non-residential domestic household premises.
• The product must be correctly installed, located and operated in accordance
with the instructions contained in the User Instructions Booklet provided.
• Professional installation by a qualified Electrical Domestic Appliance Installer
is recommended for all Washing Machines, Dishwashers and Electric Cookers
• Gas Cookers must only be installed by a CORGI (or BORD GAIS) registered
Gas Installer.
• The guarantee is given only within the boundaries of the United Kingdom and
the Republic of Ireland.
• The guarantee is applicable only to new products and is not transferable if the
product is resold.
• Beko disclaims any liability for incidental or consequential damages.
The guarantee does not in anyway diminish your statutory or legal rights.
Complaint
Possible Reason
Solution
Opening and closing of the doors.
The door(s) is/are not closing.
Drawers are stuck.
Food packages may prevent the door's closing.
The refrigerator is probably not completely vertical on the floor and it might be rocking when slightly pushed.
The floor is not level or strong.
The food might be touching the ceiling of the drawer
.
The roller wheel on which the drawer slides might have been soiled or jammed.
Replace the packages that are obstructing the door
.
Adjust the elevation screws.
Make sure that the floor is level and capable to carry the refri
gerator
.
Rearrange food in the drawer
.
Clean the roller wheel.
