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Please read this list carefully before calling for ser
vice. See Guarantee Details on page 37.
Complaint
Possible Reason
Solution
Compressor is not r
unning
The fridge is r
unning
frequently or for a long time.
The fridge is in defrost cycle.
The appliance is not plugged into the socket.
There is a power failure.
Your new refrigerator may be larger than the previous one.
The ambient room temperature may be high.
The refrigerator might have been plugged in recently or might have been loaded with food.
Large amounts of hot food might have been put in the refrigerator recently
.
Doors might have been opened frequently or left ajar for a long time.
Freezer or fridge compar
tment door might have
been left ajar
.
This is nor
mal for a full-automatically defrosting refrigerator
.
Defrosting cycle occurs periodically
.
Be sure that the plug is properly inser
t it into the socket.
Call your electricity supplier
.
This is quite nor
mal. Large refrigerators operate for a longer
period of time.
Cooling down of the refrigerator completely may last for a couple of hours longer
.
Hot food causes longer running of the refrigerator until they reach the safe storage temperature.
The war
m air that has entered into the refrigerator causes the
refrigerator to run for longer periods. Open the doors less freq
uently
.
Check doors close fully
.
Freezing of the food in the
bottom drawer (crisper /
Chiller
.
• This is nor
mal if the adjustment slider is at Chiller
Compar
tment (0ºC) position.
Ambient temperature is ver
y low (around or lower
than 10 ºC)
• Switching the adjustment slider to the crisper position. • Moving the vegetables from this compar
tment to the upper crisper
.
• Icing up on the outer sur
faces of foodstuf
f such as meat is nor
mal.
Condensation on the side wall
of the fridge compar
tment.
• V
er
y cold ambient conditions.
• Frequent opening and closing of the door
.
• Highly humid ambient conditions. • Storage of food containing liquid in open containers. • Leaving the door ajar
.
• Switching the ther
mostat to a colder degree. (2 °C)
• Decreasing the time the door is left open or using it less fre
quently
.
• Covering the food stored in open containers with a suitable material. • Wipe the condensation using a dr
y cloth and check if it persists.
This is quite nor
mal.
Complaint
Possible Reason
Solution
Having ver
y low
temperatures
Freezer temperature is ver
y low
while the fridge temperature is suf
ficient.
Fridge temperature is ver
y low while
the freezer temperature is suf
ficient.
Food kept in the fridge drawers freeze.
Meat kept in the Chiller compar
tment freezes.
Having ver
y high temperatures.
Temperature in the fridge or freezer is ver
y high.
Fridge temperature is ver
y high
while the freezer temperature is at suf
ficient level.
The refrigerator is adjusted to a ver
y
low temperature.
Door seal of the fridge or freezer may be soiled, wor
n out, broken or not properly seated.
The freezer temperature is adjusted to a ver
y low
temperature.
The fridge temperature is adjusted to a ver
y
low temperature.
The fridge temperature is adjusted to a ver
y
low temperature.
Meat should be kept just below the freezing point of water to have them retain their freshness for a long period of time.
The fridge temperature is adjusted to a ver
y
high degree.
The fridge temperature is adjusted to a ver
y high degree. Fridge
adjustment has an ef
fect on the temperature of the freezer
.
Doors might have been opened frequently or left ajar for a long time.
The door might be left ajar
.
Large amounts of hot food might have been put in the refrigerator recently
.
The refrigerator might have been plugged in recently
.
The fridge temperature is adjusted to a ver
y cold
degree.
Adjust the refrigerator temperature to a war
mer degree and wait
until the temperature is achieved.
Clean or replace the seal. Damaged/broken seal causes the refrigerator to run for a longer period of time in order to maintain the current temperature.
Adjust the freezer temperature to a war
mer degree and check.
Adjust the fridge temperature to a war
mer degree and check.
For
mation of ice cr
ystals is nor
mal because of the water contant
in the meat.
Change the temperature of the fridge or freezer until the fridge or freezer temperature reaches to a suf
ficient level.
Change the temperature of the fridge or freezer until the fridge or freezer temperature reaches to a suf
ficient level.
W
ar
m air rushes into the fridge or freezer when the doors are
opened. Open the doors less frequently
.
Close the door completely
.
W
ait until the fridge or freezer reaches the desired temperature.
Cooling down of the refrigerator completely takes time because of the size.
Adjust the fridge to a war
mer temperature.
The fridge is r
unning
frequently or for a long period of time.
Adjust the fridge temperature to a war
mer degree and check.
