22 / EN
Electric Scooter / User Manual
8
Troubleshooting
Error
Remedy
E5 displayed
Check if motor cable connector is loose
E6 displayed
Check if E-scooter is riding on steep slope and lack
of power.
Controller overheating protection
Overheating (Once controller temperature within
100°C±10°C) symbol is lighted on and flashed on the
display. Wait a few minutes until overheating icon dis-
appear, the accelerator can be recovered.
Battery overheating protection
E-Scooter may power off in battery high temperature
(70°C±5°C). E-Scooter need a few minutes (at least
15 minutes) to cool down. After cooling down, E-Scoot-
er can be reactivated by power on.
Low battery warning
Battery status 5 bars are flashed on the display, please
stop riding and charging E-Scooter as soon as possible.
Brake is not working
Check and adjust if the disc brake line is loose. E3 fault,
please check the e-brake line is loose.
E2 Accelerator is not working
Check if the accelerator line is loose.
Lights are not on
Press “Power” button twice to check if the light is work-
ing.
The device does not switch on
Plug in charger and check the battery status
If the charging is abnormal
1. Check if the battery is protected due to the over-
heating, please waiting for E-Scooter to cool down
for a while
2. Check if the charge connector is pulled in com-
pletely
3. Check if the charge connector is wet and circuit
shorted.
Abnormal nosie
1. Check if the air is enough in the inner tire
2. Check if the motor is working as normal. No over-
heating
3. Check the disc brake, and make proper adjust-
ments.
Handlebar shaking or bending
Check if the screws are loose, and make proper ad-
justments.
Power off automatically
1. Battery cables may be shorted due to the positive
and negative cables are touched abnormally.
2. Check if water is splashed into battery’ cabinet
from bottom cover.
3. Battery overheating protection, E-Scooter need a
few minutes (at least 15 minutes) to cool down
