Beko B5W5941AW, User Manual

Page 1: ...Washing Machine User Manual B5W5941AW 2820529582_EN 28 06 21 15 52 Document Number ...

Page 2: ...er the product to someone else provide the user manual as well The manual contains warranty conditions operation and troubleshooting methods for your product If you have any questions or concerns please call our contact centre or find help and information online at www beko co uk Explanation of symbols Throughout this user manual the following symbols are used A Danger that could result in death o...

Page 3: ...rmhouses By customers of hotels motels and other accommodation facilities Bed and breakfasts hostel like environments Common areas of apartment blocks or laundries Use the product only for washing textiles with a machine washable label attached by the manufacturer The product is not intended for commercial use A1 2 Safety of children vulnerable persons and pets u This product can be used by childr...

Page 4: ... the power cable Do not over bend crush and touch the power cable to sources of heat u Do not use extension cables multi sockets or adaptors for powering the product u The plug should be easily accessible If this is not possible follow the electricity regulations of the electrical wiring the product is connected to and there should be a mechanism fuse switch contact breaker etc to separate all pol...

Page 5: ... the temperature drops below 0ºC u Do not place the product on a carpet or similar surface It would create fire hazard since it cannot receive air from underneath u Place the product on a clean even and hard floor and balance with the adjustable feet u Connect the product to a grounding plug protected by a fuse suitable to the current values on the type label Make sure the grounding is carried out...

Page 6: ...is connected to turn off the water tap and call an authorized service u Do not place sources of ignition burning candle cigarettes etc or sources of heat irons furnaces ovens etc on top of or near the product Do not put inflammable explosive materials near the product u Do not stand on top of the product u Unplug the product and turn off the tap if you will not be using the product for long period...

Page 7: ...henwashingathightemperatures Therefore do not allow especially children to touch the glass part of the loading door during washing A1 7 Maintenance and cleaning safety u Do not wash the product with pressure washers by spraying vapour water or pouring water u Do not use sharp and abrasive tools while cleaning the product Do not use household cleaners soap detergent gas gasoline thinner alcohol var...

Page 8: ...s of the product are manufactured from recyclable materials in accordance with our National Environment Regulations Do not dispose of the packaging materials together with the domestic or other wastes Take them to the packaging material collection points designated by the local authorities 3 Intended use This product has been designed for domestic use It is not for commercial purposes or it should...

Page 9: ...et Double Water inlet Available Electrical input V Hz 230 V 50Hz Total current A 10 Total power W 2200 Main model code 1321 A WARNING Consumption values are applicable for cases where the wireless network connection is off Rinse Spin Drain Prewash Fast Fast Extra Rinse Extra Water Anti Crease Pet Hair Removal Rinse Hold No Water Drain Soaking Spin No Spin Tap Water Cold Steam Time Delay Night Modu...

Page 10: ...ation location Place the product on a solid and level floor Do not place it onto a carpet with high pile or other similar surfaces Inappropriate floor may cause problems of noise and vibration Total weight of the washing machine and the dryer with full load when they are placed on top of each other reaches to approx 180 kilograms Place the product on a solid and flat floor that has sufficient load...

Page 11: ... reverse order of the disassembly procedure Never move the product without the transportation safety bolts properly fixed in place 4 1 4 Connecting to water supply WARNING Models with a single water inlet shall not be connected to the hot water tap In such a case the laundry will get damaged or the product will switch to protection mode and will not operate Do not use old or used water inlet hoses...

Page 12: ... the hose into the waste water or do not insert it into the drain for more than 15 cm If it is too long cut it short The end of the hose should not be bent it should not be stepped on and the hose must not be pinched between the drain and the product Otherwise water discharge issues may emerge If the length of the hose is too short use it by adding an original extension hose The length of the hose...

Page 13: ...damaged or need replacing at any time it must be replaced by a special purpose made mains lead which can only be obtained from an Authorised Service Agent WARNING This appliance must be earthed If the fitted moulded plug is not suitable for your socket then the plug should be cut off and an appropriate plug fitted Destroy the old plug a cut off plug with a bare cord could cause a shock hazard if i...

Page 14: ...are dangerous to children Keep packaging materials in a safe place away from reach of the children 4 1 8 Initial use Before starting to use the product make sure that the preparations described in section Environmental instructions and Installation To prepare the product for washing laundry perform first operation in Drum Cleaning programme If this program is not available in your product apply th...

Page 15: ...er parts of the product in time and can cause damage 4 2 3 Tips for energy and water saving Following information will help you use the product in an ecological and energy water efficient manner Operate the product in the highest load capacity allowed for the programme you have selected but do not overload See Programme and consumption table Observe the temperature instructions on the detergent pa...

Page 16: ...ent type to be used depends on the washing programme fabric type and colour Use different detergents for coloured and white laundry Wash your delicate clothes only with special detergents liquid detergent wool shampoo etc intended solely for delicate clothes and at suggested programmes When washing dark coloured clothes and quilts it is recommended to use liquid detergent Wash woollens at suggeste...

Page 17: ... fabric dye in the softener compartment Do not use softener and starch in the same washing program simultaneously Wipe the inside of the product with a damp and clean cloth after using starch Using anti limescale When necessary only use anti limescale produced for washing machines Using bleach and decolourants Select a program with pre washing and add bleach at the start of pre washing Do not put ...

Page 18: ...s recommended for colours can be used at dosages recommended for normally soiled clothes Detergents which do not contain bleach should be used Liquid detergents suitable for colours and dark colours can be used at dosages recommended for normally soiled clothes Prefer liquid detergents produced for delicate clothes Woolen and silk clothes must be washed with special woolen detergents Lightly Soile...

Page 19: ...800 600 90 60 40 30 20 a b c d e f h g i k l j n o m p r a Temperature indicator b Spin speed indicator c Duration information d Door lock is engaged symbol e Programme follow up indicator f No Water indicator g Add Garment indicator h Bluetooth Connection indicator i Remote Control indicator j Delayed Start Enabled indicator k Auxiliary Function indicators 3 l Child Lock is Engaged symbol m Auxil...

Page 20: ...ttons 90 9 98 2 75 1400 Cold 90 60 9 98 2 00 1400 Cold 90 40 9 95 1 10 1400 Cold 90 Eco 40 60 40 9 54 0 0 740 1400 40 60 40 4 5 35 0 0 410 1400 40 60 40 2 5 27 0 0 210 1400 40 60 Synthetics 60 4 76 1 60 1200 Cold 60 40 4 74 1 10 1200 Cold 60 Quick Super Quick 90 9 75 2 30 1400 Cold 90 60 9 75 1 30 1400 Cold 90 30 9 75 0 25 1400 Cold 90 Quick Super Quick Fast 30 2 45 0 15 1400 Cold 90 Hand Wash 40 ...

Page 21: ...ly those that perform at lower temperatures and longer duration Noise and remaining moisture content are influenced by the spinning speed the higher the spinning speed in the spinning phase the higher the noise and the lower the remaining moisture content Consumption Values EN Temperature Selection C Spin Speed rpm Capacity kg Programme Duration hh mm Energy Consumption kWh cycle Water Consumption...

Page 22: ...dry such as shirts blouses synthetic cotton blended fabrics etc in this programme The programme duration gets notable shorter and washing with high performance is ensured If the quick wash function is not selected superior washing and rinsing performance is ensured for your heavily soiled laundry Hand Wash Use to wash your woollen delicate laundry Select the appropriate temperature complying with ...

Page 23: ...s selected the Pre treatment algorithm is executed Apply the pre treatment chemical on your garments directly or add it together with detergent when the machine starts to take water from the main washing compartment Thus you can obtain the same performance as you obtain with normal washing in a much shorter period of time Usage life of your shirts increases Quick Super Quick Use this programme to ...

Page 24: ...rogramme This is a special programme that allows you to download different programmes when you want to At the start there is a programme you can see with the HomeWhiz application as default However you can use the HomeWhiz application to select a programme from the predetermined programme set and then change and use it C If you want to use HomeWhiz feature and Remote Control function you must sele...

Page 25: ...tely after the programme completes you can use Rinse Hold function in order to prevent them from getting wrinkled when there is no water in the machine This function holds the laundry in the final rinsing water If you want to spin your laundry after the Rinse Hold function Adjust the Spin Speed Press Start Pause Cancel The programme will resume Machine drains the water and spins the laundry If you...

Page 26: ...ies in each programme when you press the Quick Wash key once the programme duration decreases to a certain level and when you press the same key for the second time it drops to the minimum level For a better washing performance do not use the Quick Wash setting key when washing heavily soiled laundry Shorten the programme duration by using the Quick Wash key for Moderately and Slightly soiled laun...

Page 27: ...ary function button 2 is pressed and held for 3 seconds This function enables the product to make another rinsing in addition to the one already made after the main wash Thus the risk for sensitive skins babies allergic skins etc to be effected by the minimal detergent remnants on the laundry can be reduced Child lock Use Child Lock function to prevent children from tampering with the machine Thus...

Page 28: ...for the End Time function is activated and the programme is completed at the end of the specified time you must press Start Pause button after adjusting the time If you want to cancel End Time function turn the knob to on and off position machine C When you have activated the End Time function do not add liquid detergent in the powder detergent compartment no 2 There is the risk of staining of the...

Page 29: ...or you must deactivate Remote Start Function by either pressing the Remote Start button or changing the programme position Opening the loading door in case of power failure C In case of a power failure you can use the loading door emergency handle under the pump filter lid to manually open the loading door A WARNING Before opening the loading door make sure that there is no water in the machine to...

Page 30: ...change is allowed when the current programme is running unless the Child Lock is enabled This action will cancel the current programme C The selected programme starts anew Changing the auxiliary function speed and temperature Depending on the step the programme has reached you can cancel or activate the auxiliary functions See Auxiliary function selection You can also change the speed and temperat...

Page 31: ...s not have a HomeWhiz feature Your product will operate as paired to your smart device via bluetooth The controls made by means of the application will be enabled through this pairing therefore the bluetooth signal strength between the appliance and the smart device must be adequate Please visit www homewhiz com to see the Android and iOS versions supported by the HomeWhiz application A WARNING Al...

Page 32: ...e steps described in HomeWhiz Setup 4 3 15 1 HomeWhiz Setup and proceed with the setup procedure C Since the HomeWhiz Feature and Remote Control function on your appliance is operated via pairing using Bluetooth technology only one Homewhiz application can operate it at a time 4 3 15 3 Remote Control function and its use After HomeWhiz setup bluetooth will automatically turn on To activate or deac...

Page 33: ...our washing machine undergoes a power interruption When programme knob is turned and a different programme selected or appliance is turned off 4 3 15 4 Troubleshooting Do the following if you have a problem with controlling or connection Observe whether the problem persists or not after the action you have performed Do the following if the problem is not resolved Check whether your smart device is...

Page 34: ...able for the washing machines After every washing make sure that no foreign substance is left in the drum If the holes on the bellow shown in the figure is blocked open the holes using a toothpick Foreign metal substances will cause rust stains in the drum Clean the stains on the drum surface by using cleaning agents for stainless steel Never use steel wool or wire wool These will damage the paint...

Page 35: ... the dirty filter and discharge the water 1 Unplug the machine to cut off the supply power A Temperature of the water inside the machine may rise up to 90 ºC To avoid the burning risk clean the filter after the water inside the machine is cooled down 2 Open the filter cover 3 Follow the below procedures in order to drain water The product has an emergency water draining hose in order to drain the ...

Page 36: ...n safety bolts are not removed Remove the transportation safety bolts Laundry quantity in the product is too little Add more laundry to the product Excessive laundry is loaded in the product Take out some of the laundry from the product or distribute the load by hand to balance it homogeneously in the product Product is leaning on a rigid item Make sure that the product is not leaning on anything ...

Page 37: ...g spinning step Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product Programme time does not countdown There is unbalanced load in the product Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product Product does not switch to spinning step There is unbalanced load in...

Page 38: ... the proper programme and temperature according to the type and soiling degree of the laundry Washing machine does not rinse well The amount brand and storage conditions of the detergent used are inappropriate Use a detergent appropriate for the washing machine and your laundry Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures Detergent was ...

Page 39: ... texture Use smaller amounts of detergent for this type of item Detergent was put in the wrong compartment Put the detergent in the correct compartment Softener is being taken early by the product There may be problem in the valves or in the detergent drawer Call the Authorised Service Agent Foam is overflowing from the detergent drawer Too much detergent is used Mix 1 tablespoonful softener and l...

Page 40: ...reover to ensure product safety and to prevent risk of serious injury the mentioned self repair shall be done following the instructions in the user manual for self repair or which are available in support beko com For your safety unplug the product before attempting any self repair Repair and repair attempts by end users for parts not included in such list and or not following the instructions in...

Page 41: ...t permitted by law the Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance with the expected standards Such financial loss includes but is not limited to loss arising from Time taken off work Damaged food clothing or other items Meals taken at restaurants or from takeaways General compensati...

Page 42: ... for the repairs It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of purchase The Manufacturer reserves the right to charge for the reasonable cost of any service call if You cannot provide evidence that your product is covered by this guarantee Where a service call has been made and the engineer finds that there is no fault ...

Page 43: ...he extra 9 year for free standing appliances or 8 year for built in appliances guarantee period 3 To activate your guarantee you MUST register your appliance within 90 days of the original purchase date by visiting beko co uk register 4 Customers will receive a unique reference code as proof of guarantee validation by email or post which must be quoted at the time of a claim being made 5 Any repai...

Page 44: ... the area around the product must be easily accessible to the Engineer without the need for cabinets or furniture to be removed or moved It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs Please have your Model number and Serial number available when you call us as you may be required to input your serial number into your telephone keypad d...