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Troubleshooting
Check this list before contacting the service. Doing so will save you time and money. This
list includes frequent complaints that are not related to faulty workmanship or materials.
Certain features mentioned herein may not apply to your product.
The refrigerator is not working.
t
The power plug is not fully settled. >>>
Plug it in to settle completely into the
socket.
t
The fuse connected to the socket
powering the product or the main fuse is
blown. >>> Check the fuses.
Condensation on the side wall of the
cooler compartment (MULTI ZONE,
COOL, CONTROL and FLEXI ZONE).
t
The door is opened too frequently >>>
Take care not to open the product’s door
too frequently.
t
The environment is too humid. >>>
Do not install the product in humid
environments.
t
Foods containing liquids are kept in
unsealed holders. >>> Keep the foods
containing liquids in sealed holders.
t
The product’s door is left open. >>>
Do not keep the product’s door open for
long periods.
t
The thermostat is set to too low
temperature. >>> Set the thermostat to
appropriate temperature.
Compressor is not working.
t
In case of sudden power failure
or pulling the power plug off and
putting back on, the gas pressure in
the product’s cooling system is not
balanced, which triggers the compressor
thermic safeguard. The product will
restart after approximately 6 minutes.
If the product does not restart after this
period, contact the service.
t
Defrosting is active. >>> This is normal
for a fully-automatic defrosting product.
The defrosting is carried out periodically.
t
The product is not plugged in. >>>
Make sure the power cord is plugged in.
t
The temperature setting is incorrect.
>>> Select the appropriate temperature
setting.
t
The power is out. >>> The product will
continue to operate normally once the
power is restored.
The refrigerator’s operating noise is
increasing while in use.
t
The product’s operating performance
may vary depending on the ambient
temperature variations. This is normal
and not a malfunction.
The refrigerator runs too often or for
too long.
t
The new product may be larger than the
previous one. Larger products will run
for longer periods.
t
The room temperature may be high.
>>> The product will normally run
for long periods in higher room
temperature.
t
The product may have been recently
plugged in or a new food item is placed
inside. >>> The product will take longer
to reach the set temperature when
recently plugged in or a new food item is
placed inside. This is normal.
t
Large quantities of hot food may have
been recently placed into the product.
>>> Do not place hot food into the
product.
t
The doors were opened frequently or
kept open for long periods. >>> The
warm air moving inside will cause the
product to run longer. Do not open the
doors too frequently.
