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The door is not closing.
• Food packages may prevent the door's closing. Repack the packages that are
obstructing the door.
• The appliance is not completely level on the floor and rocks when slightly moved.
Adjust the elevation screws.
• The floor is not level or strong. Make sure that the floor is level and capable of
carrying the weight of the appliance.
The freezer is running continuously or for a long time.
• The ambient room temperature may be high. This is quite normal.
• The appliance might have been plugged in recently or might have been loaded with
food. Cooling down of the appliance completely may last for a couple of hours longer.
• Large amounts of hot food might have been put in the freezer recently. Hot food
causes longer running of the appliance until the food has cooled down.
• Door might have been opened frequently or left ajar for a long time. The warm air
that has entered into the appliance causes the appliance to run for longer periods.
Open the door less frequently. Check that the door is tightly closed.
• The freezer is adjusted to a very low temperature. Adjust the freezer temperature to
a warmer degree and wait until the temperature is achieved.
• The door seal of the freezer may be soiled, worn out, broken or not properly seated.
Clean or replace the seal. A damaged/ broken seal causes the appliance to run for a
longer period of time in order to maintain the current temperature.
Humidity occurs on the outside of the appliance.
• There might be humidity in the air; this is quite normal in humid weather. When the
humidity is less, condensation will disappear.
Bad odour inside the appliance.
• The inside of the appliance must be cleaned. Clean the inside of the appliance with
a sponge, lukewarm water or carbonated water.
• Some containers or package materials might cause the smell. Use a different
container or different brand of packaging material.
