21 / EN
Washing Machine / User’s Manual
Machine does not switch to spinning step. (*)
• There might be unbalanced load in the machine. >>>
Automatic unbalanced load detection system might be
activated due to the unbalanced distribution of the laundry
in the drum.
• The machine will not spin if water is not drained completely.
>>> Check the filter and the draining hose.
• Excessive foam might have occurred and automatic foam
absorption system might have been activated due to too
much detergent usage. >>> Use recommended amount
of detergent.
Washing performance is poor: Laundry turns gray.
(**)
• Insufficient amount of detergent has been used over a long
period of time. >>> Use the recommended amount of
detergent appropriate for water hardness and the laundry.
• Washing was made at low temperatures for a long time.
>>> Select the proper temperature for the laundry to be
washed.
• Insufficient amount of detergent is used with hard water.
>>> Using insufficient amount of detergent with hard
water causes the soil to stick on the cloth and this turns
the cloth into gray in time. It is difficult to eliminate graying
once it happens. Use the recommended amount of
detergent appropriate for water hardness and the laundry.
• Too much detergent is used. >>> Use the recommended
amount of detergent appropriate for water hardness and
the laundry.
Washing performance is poor: Stains persist or the
laundry is not whitened. (**)
• Insufficient amount of detergent is used. >>> Use the
recommended amount of detergent appropriate for water
hardness and the laundry.
• Excessive laundry was loaded in. >>> Do not load the
machine in excess. Load with amounts recommended in
the "Programme and consumption table".
• Wrong programme and temperature were selected. >>>
Select the proper programme and temperature for the
laundry to be washed.
• Wrong type of detergent is used. >>> Use original
detergent appropriate for the machine.
• Too much detergent is used. >>> Put the detergent in the
correct compartment. Do not mix the bleaching agent and
the detergent with each other.
Washing performance is poor: Oily stains appeared
on the laundry. (**)
• Regular drum cleaning is not applied. >>> Clean the drum
regularly. For this, please see 4.4.2.
Washing performance is poor: Clothes smell
unpleasantly. (**)
• Odours and bacteria layers are formed on the drum as a
result of continuous washing at lower temperatures and/
or in short programmes. >>> Leave the detergent drawer
as well as the loading door of the machine ajar after each
washing. Thus, a humid environment favorable for bacteria
cannot occur in the machine.
Colour of the clothes faded. (**)
• Excessive laundry was loaded in. >>> Do not load the
machine in excess.
• Detergent in use is damp. >>> Keep detergents closed in
an environment free of humidity and do not expose them
to excessive temperatures.
• A higher temperature is selected. >>> Select the proper
programme and temperature according to the type and
soiling degree of the laundry.
It does not rinse well.
• The amount, brand and storage conditions of the detergent
used are inappropriate. >>> Use a detergent appropriate
for the washing machine and your laundry. Keep
detergents closed in an environment free of humidity and
do not expose them to excessive temperatures.
• Detergent is put in the wrong compartment. >>> If
detergent is put in the prewash compartment although
prewash cycle is not selected, machine can take this
detergent during rinsing or softener step. Put the detergent
in the correct compartment.
• Pump filter is clogged. >>> Check the filter.
• Drain hose is folded. >>> Check the drain hose.
Laundry became stiff after washing. (**)
• Insufficient amount of detergent is used. >>> Using
insufficient amount of detergent for the water hardness
can cause the laundry to become stiff in time. Use
appropriate amount of detergent according to the water
hardness.
• Detergent is put in the wrong compartment. >>> If
detergent is put in the prewash compartment although
prewash cycle is not selected, machine can take this
detergent during rinsing or softener step. Put the detergent
in the correct compartment.
• Detergent might be mixed with the softener. >>> Do
not mix the softener with detergent. Wash and clean the
dispenser with hot water.
Laundry does not smell like the softener. (**)
• Detergent is put in the wrong compartment. >>> If
detergent is put in the prewash compartment although
prewash cycle is not selected, machine can take this
detergent during rinsing or softener step. Wash and clean
the dispenser with hot water. Put the detergent in the
correct compartment.
• Detergent might be mixed with the softener. >>> Do
not mix the softener with detergent. Wash and clean the
dispenser with hot water.
