KAYENNE K-FRAME — Installation & Service Manual
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Diagnostics
Diagnostics
Capture Software Diagnostic Data
Software diagnostic data can be captured on a K-Frame Video Processor.
This information can be useful to Grass Valley engineers for trouble-
shooting purposes. Typically this procedure is only used when the system
is experiencing problems, and is done after a Video Processor Frame reboot.
Note
During the diagnostic data capture the K-Frame system may remain func-
tional, but system operation is not recommended at this time. Leave the Soft-
ware Diagnostic menu displayed and monitor the file save process shown at
the top of the menu to allow optimum information collection.
1.
Touch the
Capture Software Diagnostic Data
button located on the Status
menu (accessed via
Eng Setup
,
Status
). A file browser window will open.
Figure 175. Software Diagnostics Data Capture Menu
2.
After selecting the destination for the files in the left pane, press the
Save
button to initiates the file copy process. A SW Diag Data directory will
be created (or overwritten if on already exists) containing GV Switcher
system data. The time required to transfer the files varies depending on
the amount of data being saved, and may take several minutes.
Summary of Contents for Grass Valley Kayenne K-Frame
Page 2: ......
Page 30: ...30 KAYENNE K FRAME Installation Service Manual Regulatory Notices ...
Page 42: ...42 KAYENNE K FRAME Installation Service Manual Section 1 Introduction ...
Page 108: ...108 KAYENNE K FRAME Installation Service Manual Section 4 System Cabling ...
Page 208: ...208 KAYENNE K FRAME Installation Service Manual Section 5 Basic Configuration ...
Page 270: ...270 KAYENNE K FRAME Installation Service Manual Maintenance ...