Belkin AC1800 DB, User Manual

Page 1: ...User Manual F9K1118V1 8820 01245 Rev A00 Wi Fi Dual Band AC Gigabit Router AC1800 DB ...

Page 2: ...Your Router 30 Front Panel 30 Back Panel 31 Technical Details 32 Technical Features 32 System Requirements 33 Using Your Router 34 Enabling Auto Update on Your Belkin Router 34 Updating Your Router via Your System Tray or Menu Bar 36 Updating the Router s Firmware via the Web Interface 37 Resetting the Router 41 Restoring Your Router to Factory Defaults 41 Restoring the Router to Default Settings ...

Page 3: ...ached to router Belkin Setup CD with User Manual Quick Setup Guide Initial Setup Where to Place Your Router For the best results place the Router next to your modem in an open location away from large metal objects and magnets such as those found in speakers Raising the Router above floor level can improve the strength of your wireless signal Getting Started ...

Page 4: ...ng Started How to Set It Up Connect Your AC1800 DB Router 1 Turn off your modem by disconnecting its power supply 2 Connect your Router to your modem using the cable already attached N150 300 450 Steps 1 2 1 2 ...

Page 5: ...3 Getting Started 3 Power up your modem by plugging in its power supply 4 Power up your Router by plugging in its power supply N150 300 450 Steps 3 4 3 4 ...

Page 6: ...mputer It should run automatically if not find the setup program and open it Follow the prompts The setup software will configure your Internet connection and let you know when things are working If you have DSL you may need a username and password from your Internet provider Setup ...

Page 7: ...5 Getting Started 1 Click the Setup icon on the CD menu ...

Page 8: ...f installation the setup software will ask you for the network name and password from the network information card that is stored in the foot of your new Belkin Router Store the card under the base of your Router for future reference ...

Page 9: ...nter a username and password provided by your ISP This username and password is likely to be found on materials that came from your ISP when you signed up for service If necessary you may need to contact your ISP to retrieve your username and password If you have a static IP address you may need to enter additional information also provided by your ISP If your computer doesn t have a wireless adap...

Page 10: ...e Advanced Tools icon at the CD Setup menu and select one of the following settings that you would like to change Network Name Security Personalize your network name SSID password and strength of wireless security Internet Service Provider Login Settings Have you moved or changed Internet Service Providers If you d like to change these settings without running through the setup process again this ...

Page 11: ... access the Router settings click on the icon and select from the menu that appears The status of your Router is shown by the Belkin Router Manager icon which closely mimics the light on the front of the Router Blue You are connected to your Belkin Router and it is connected to the Internet Amber You are connected to your Belkin Router but it is not connected to the Internet Router Settings User M...

Page 12: ...enu 3 After a brief installation the setup software will ask you for the network name and password from the network information card that came with your Router This card is most likely now located underneath the foot of your Router in the provided card slot 4 A progress screen will appear while additional software is installed This may take a few minutes to complete Once finished a Success message...

Page 13: ... When requested please enter the password security key provided on the card Take a moment to look at the light on the front of the Router If it is solid blue your Router was able to connect to the Internet automatically Can t find the card The default network name and password are also printed on the foot of the Router Use your computer tablet or smartphone to connect to the wireless network shown...

Page 14: ...ical WPS PBC or Security button on the device itself 2 Within two minutes press the WPS button on your Router The WPS light small light above WPS button will blink blue while it listens for your Wi Fi device Once a connection is established the light will turn blue and then go out If a connection is not established the light will blink amber You may repeat the process to try again You can repeat t...

Page 15: ...er The router homepage should appear You can also try visiting http 192 168 2 1 The status of your Internet connection is shown in the upper right corner of the router homepage If after a few moments it says Connected you re done You can surf the Internet http router Internet Status Connected ...

Page 16: ...t select Connection Type from the menu on the left If a password screen appears press Submit Internet Status Not Connected g DHCP Client List Static Route Internet WAN Connection Type DNS MAC Address Wireless Channel and SSID ...

Page 17: ...ustomers generally require a dynamic connection Some DSL customers require a PPPoE connection Let s try dynamic first Select Dynamic from the menu that appears and press Next A service name is generally not required Hit Apply Changes The Router will restart ...

Page 18: ...u re done You can surf the Internet PPPoE Connection Some DSL customers require a PPPoE connection Select PPPoE this time and press Next If these steps do not work try restarting your modem and repeating the process If not we ll try a PPPoE connection next Internet Status Connected ...

Page 19: ...ovider and click Apply Changes Ignore the other fields The Router will restart If after a few minutes your Internet Status says Connected you re done You can surf the Internet If these steps do not work try restarting your modem and repeating the process Internet Status Connected ...

Page 20: ...Your Wireless Devices iOS iPhone iPad and iPod touch 1 Open the Settings app and select the Wi Fi menu item 2 Select your wireless network from the list that appears there If asked to do so enter the network password Mac OS X Your Mac provides a menu of available wireless networks at the right end of the menu bar 1 Click on the icon showing wireless waves 2 Select your wireless network from the li...

Page 21: ...ter your network password network key Windows Vista and Windows XP Your device provides a menu of available wireless networks at the right end of the task bar 1 Right click on the icon that shows a computer with wireless waves XP or two computers Windows Vista 2 Choose View Available Wireless Networks XP or Connect to a network Vista from the menu 3 Select your wireless network from the list If as...

Page 22: ...20 ADDITIONAL CAPABILITIES Adding USB Devices ...

Page 23: ...o come on or remaining on for a short time If your disk has an optional power supply please use it while the disk is attached to your Router Adding a Printer You can add a printer to your network via your Router s USB port Once connected you can print from various computers and wireless devices within your network Plug your printer s USB cable into the USB port located on the back of your Router W...

Page 24: ...k of your Router When the light above the USB port is lit your device is available to computers on your network Computers running the Belkin USB Print and Storage Manager will be able to make use of the shared device by visiting the USB Print and Storage Manager found under the Belkin Router Manager icon displayed in your system tray Windows or menu bar Mac ...

Page 25: ... you have one or more USB devices attached to your Router the main actions for those devices are available directly from the Belkin Router Monitor menu Guest Access You can allow guests to use your Internet connection without joining your personal network The network name and password for the guest network is located on the network information card found under the foot of your Router A person usin...

Page 26: ...Router to any UPnP Universal Plug and Play or DLNA compatible device on your network These devices include certain gaming systems televisions Blu ray players and cell phones There are several settings in the configuration page When you click Apply Changes your Router will start applying your changes ...

Page 27: ...n family friendly sites 2 Block malicious and adult sites 3 Block malicious sites 4 No filters If you think that there is a site that should be added to the filtering list you can submit a request at safeweb norton com Website filtering may not work as intended if 1 You are connecting through a VPN router 2 You are routing traffic through a proxy server 3 You have previously visited the site and i...

Page 28: ...deo and gaming traffic for a better online entertainment experience There are two ways to enable IntelliStream Run a Speed Test In order for IntelliStream to provide you the best media experience your Router needs to know what your approximate Internet speeds are Click Run a Speed Test and the test will begin ...

Page 29: ...27 Additional Capabilities Once complete you will see the results If your Internet speed is greater than 70Mbps when downloading IntelliStream QoS will only improve your uploading experience ...

Page 30: ...ate Internet speeds If you do not know your Internet speeds call your ISP When you click Apply Changes your Router will save your changes IntelliStream is now enabled Refresh This will retest your Internet speed When you click Apply Changes your Router will save your changes ...

Page 31: ... features that are not present in current IP addresses Contact your ISP to inquire about their support for IPv6 Pass Through Devices connected to your Router can talk to each other using native IPv6 packets but information will be sent to all connected devices Pass through is not efficient and is not recommended for consistent use ...

Page 32: ...Button The WPS button on the front of your Router can be used to help establish a secure connection between your Router and other WPS enabled Wi Fi devices such as computers To use the WPS feature on your Router see Getting Started Adding Computers to Your Network Using the WPS Button The small light near the WPS button shows what is happening while you are using WPS to establish a connection Off ...

Page 33: ... status Off No USB device is connected or the attached USB device is not in use Blinking Please wait to unplug the device until the light turns off On The USB device is connected and being shared on your network D Reset Button This button is used to restart your Router in rare cases when it functions incorrectly Resetting the Router will preserve your settings This button may also be used to resto...

Page 34: ... common attacks and viruses Universal Plug and Play UPnP Compatibility The UPnP Universal Plug and Play feature in your Router offers seamless operation of voice and video messaging games and other applications that are UPnP compliant Web Based Advanced User Interface You can easily make changes to your Router s advanced settings through your web browser These changes can be made from any computer...

Page 35: ...rnet browser Setup Software A computer running Windows XP SP3 or higher Windows Vista or Windows 7 or Mac OS X v10 5 or above Minimum 1GHz processor and 512M BRAM 600MB of free hard drive space for installation Memory Safe and USB Print and Storage Manager Windows XP SP3 or higher Windows Vista or Windows 7 or Mac OS X v10 5 or above only Minimum 1GHz processor and 512MB RAM 50MB of free hard driv...

Page 36: ...ion or ignore it By default this feature is disabled If you want to enable it select Enable and click Apply Changes Note We recommend you use a computer that has a wired connection to the Router Setup steps 1 Open a web browser on the computer 2 In the address bar of the web browser type http 192 168 2 1 3 Click Login in the upper right hand corner of the page The Router does not ship with a passw...

Page 37: ...icking the radio button and then click Apply Changes at the bottom of the screen 4 Click on System Settings in the left hand column under the Utilities heading 5 Toward the lower half side of the screen you will find Auto Update Firmware Enabling ...

Page 38: ...w software for your Router This can be done easily via your computer s system tray or menu bar Setup steps 1 Click on the blue Belkin Router Manager icon right click for Windows in your system tray Windows or menu bar Mac 2 Select Check for Updates or Update Available from the menu 3 You should now see the Belkin Updater window 4 Click on the Install Update icon ...

Page 39: ... Internet as this interface is built into the Router itself Setup steps 1 Locate and download the firmware file from the Belkin support site Type your part number into the search box in the top right corner and look for Firmware in the title 2 Save the file to a location on your computer where you can get to it easily such as your desktop 3 Connect the computer to one of the four LAN ports on the ...

Page 40: ...address bar of the web browser type http 192 168 2 1 and press Enter on your keyboard 6 Click Login in the upper right hand corner of the page The Router does not ship with a password so just click Submit 7 Click on Firmware Update toward the bottom of the left hand menu ...

Page 41: ...previously Note The firmware version in the images below is depicted as an example Your file name will vary depending on your model and version 9 Select the firmware file by left clicking on it and then click the Open button in the lower right corner of the window This will take you back into the Router s interface ...

Page 42: ...you want to continue with upgrading will appear Click OK 12 A second prompt will open telling you the Router will not respond during the upgrade and warning you not to remove the power supply from the Router Click OK once more Congratulations The firmware has been updated successfully ...

Page 43: ...tion in instances where you may have forgotten your custom password Resetting the Router Push and release the Reset button The lights on the Router will momentarily flash The Router light will begin to blink When the Router light becomes solid again the reset is complete Restoring Your Router to Factory Defaults Press and hold the Reset button for at least 5 seconds and then release it The lights ...

Page 44: ...erface This may be because the Router is not performing as expected or you wish to remove all previously configured settings Setup steps 1 Open a web browser on the computer 2 In the address bar of the web browser type http 192 168 2 1 3 Click Login in the upper right hand corner of the page The Router does not ship with a password so just click Submit ...

Page 45: ...43 using your router 4 Click on Restore Factory Defaults in the left hand column under the Utilities heading 5 Click on the Restore Defaults button ...

Page 46: ... your settings will be lost Are you sure you want to do this Click OK 7 The Router will begin the restoring process Once the restore is complete the Router will reboot Note This may take several minutes Your Router has successfully been restored to its factory settings ...

Page 47: ...ot able to communicate with your Router during the installation process please check the following items 1 Make sure that the wireless hardware on your computer is turned on if available 2 Try connecting your computer to one of the four wired ports on the Router with an Ethernet cable 3 Ensure that the Router is on The front panel light should be on 4 Unplug the Router s power supply for 10 second...

Page 48: ...t of the user name may need to be typed as well as your user name 3 If you continue to have no Internet connection refer to Manually Configuring Network Settings in this manual for an alternative setup method Belkin Setup completed installation but I cannot browse the Web The light on the front of my Router is blinking amber 1 Make sure the Router is connected to your modem with an Ethernet cable ...

Page 49: ...nformation when a static connection is mentioned 4 You may need to configure your Router to meet the specific requirements of your ISP To search our knowledge base for ISP specific issues go to http www belkin com support and type in ISP 5 If you continue to have no Internet connection refer to Manually Configuring Network Settings in this manual for an alternative setup method I can t connect to ...

Page 50: ...nection Wireless technology is radio based which means connectivity and the throughput performance between devices decreases when the distance between devices increases Other factors that will cause signal degradation metal is generally the worst culprit are obstructions such as walls and metal appliances Note also that connection speed may decrease as you move farther away from the Router In orde...

Page 51: ... range and connection stability Most wireless cards have the ability to limit the transmission rate To change this property in Windows go to the Windows Control Panel open Network Connections and double click on your wireless card s connection In the properties dialog select the Configure button on the General tab then choose the Advanced tab and select the rate property Wireless client cards are ...

Page 52: ...t 2 Click Wireless in the left hand menu Then click Security just below that 3 Select the WPA WPA2 option 4 Enter a password This can be from 8 63 characters of your choice including spaces and punctuation OR a 64 digit hexadecimal number using only the numbers 0 9 and letters A F 5 Click Apply Changes to finish Your wireless connection is now encrypted Each computer using your wireless network wi...

Page 53: ...may type in a WEP key manually or generate one from a passphrase Type a phrase in the Passphrase field and click the Generate button A WEP key is composed of 26 hexadecimal digits 0 9 A F For example C3 03 0F AF 4B B2 C3 D4 4B C3 D4 EE 74 is a valid 128 bit WEP key 5 Click Apply Changes to finish Your wireless activity is now encrypted Each computer using your wireless network will need to use the...

Page 54: ...a short time Some drives require more power than the Router s USB port provides If your disk has an optional power supply please use it while the disk is attached to your Router A printer I plugged into the USB port is not showing up on my computer 1 Is the light on over the USB port that the printer is plugged into If not try unplugging and re plugging the printer Please check that the USB connec...

Page 55: ...t that the device is plugged into If not try unplugging and re plugging the device Please check that the USB connector is firmly plugged into the Router 2 Via the Belkin Router Manager open the USB Print and Storage Center Check that the device appears in the list of available devices 3 Select the device and click the Use button The device will be virtually connected to your computer until you cho...

Page 56: ...rranty Technical Support US http www belkin com support UK http www belkin com uk support Australia http www belkin com au support New Zealand http www belkin com au support Singapore 1800 622 1130 Europe http www belkin com uk support ...

Page 57: ...s unable to repair or replace the product for example because it has been discontinued Belkin will offer either a refund or a credit toward the purchase of another product from Belkin com in an amount equal to the purchase price of the product as evidenced on the original purchase receipt as discounted by its natural use What is not covered by this warranty All above warranties are null and void i...

Page 58: ... and how to proceed with your claim Belkin reserves the right to review the damaged Belkin product All costs of shipping the Belkin product to Belkin for inspection shall be borne solely by the purchaser If Belkin determines in its sole discretion that it is impractical to ship the damaged equipment to Belkin Belkin may designate in its sole discretion an equipment repair facility to inspect and e...

Page 59: ...low limitations on how long an implied warranty lasts so the above limitations may not apply to you IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL SPECIAL DIRECT INDIRECT CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS BUT NOT LIMITED TO LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES This warranty gives you specific leg...

Page 60: ...t to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur...

Page 61: ...mission in case of absence of information to transmit or operational failure Note that this is not intended to prohibit transmission of control or signaling information or the use of repetitive codes where required by the technology The device for the band 5150 5250 MHz is only for indoor usage to reduce potential for harmful interference to co channel mobile satellite systems The maximum antenna ...

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