10
6. Troubleshooting
You replaced the Ethernet Adapter with a
new Ethernet Adapter and it does not work.
The installation procedure produces the
message: Hardware and software support
for USB was not found.
The LED is off.
The LED is blinking.
Each Belkin USB Ethernet Adapter has a
unique encoded Ethernet identifier.
Unplugging the adapter from the Windows
®
machine, and plugging a different adapter
into the same port, will cause a problem in
the protocol software. The original device
should first be completely uninstalled.
The program detected that your computer is
not configured for proper USB support. There
are four main conditions to check:
1. You do not have a USB connection on the
motherboard. The solution is to upgrade your
motherboard or add a USB controller card.
2. It is possible that you do have the proper
OS, but there is no connection between the
motherboard and the USB connectors on the
bracket.
3. It is possible that you do have the proper
OS, but the controller on the motherboard is
malfunctioning.
There are two main possibilities:
1. The host computer might be in standby
mode, and not supplying full power to its
devices.
2. The Ethernet Adapter did not properly
enumerate. Enumerate is a USB term
meaning the system has identified and
configured the device and given it a unique
address.
The Ethernet port connection might be
inoperable. Check the Ethernet connection.
Replace the Ethernet cable.
