Bell and Howell Spectrum XF, Maintenance Manual

Page 1: ...Maintenance Manual s006504 doc i S006504 Rev D ...

Page 2: ...purchaser only All intellectual property rights remain the property of Böwe Bell Howell Scanners L L C No part of this publication may be reproduced distributed modified displayed transmitted stored in a retrieval system or translated into any human or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permiss...

Page 3: ...he skimmer rollers New 1 4 5 Cleaning the Skimmer Rollers Added Caution message after step 11 and the addition the additional instruction step to clean the separator roller after cleaning the skimmer rollers Change in descriptive verbiage involving certain cleaning procedures Revised Section 1 4 1 Cleaning the Glass Flat Cleaning Both Sides of the Glass Flat Section 1 4 1 2 Replacing the Glass Fla...

Page 4: ...been removed from the Spectrum XF All In One and Spectrum XF Cleaning kits It s been replaced with the Glass Roller Cleaner S006569 The area in the manual noted here has been revised to reflect this WAS If a liquid spill should occur use the appropriate flat screen cleaner S005658 NOW If a liquid spill should occur use the appropriate Glass Roller Cleaner S005659 iv S006504 Rev D ...

Page 5: ...ing the Glass Flat 7 1 4 2 Cleaning the Back Camera s Glass Cover 7 1 4 3 Calibrating the Cameras 10 1 4 4 Software Download 13 1 4 5 Cleaning the Skimmer Rollers 13 1 4 6 Cleaning the Transport Area 15 1 4 7 Cleaning the Transmitter and Receiver Sensors 15 1 4 8 Cleaning the ADF Sensor 17 1 4 9 Cleaning and Replacing the Lamps 18 Cleaning the Lamps 18 Replacing the Lamps 19 1 4 10 Removing and Re...

Page 6: ...n Progress Menu 12 Figure 1 20 Saving Front Cal Data Menu 12 Figure 1 21 Calibration Complete Message 12 Figure 1 22 Download New Software Menu 13 Figure 1 23 Holding the Cleaning Sheet under the Skimmer Rollers 14 Figure 1 24 Page Entry Transmitter Sensors 16 Figure 1 25 Page Exit Transmitter Sensors 16 Figure 1 26 Page Entry Receiver Sensors 16 Figure 1 27 Page Exit Receiver Sensors 17 Figure 1 ...

Page 7: ...List of Tables List of Tables Table 1 Maintenance Schedule 4 S006504 Rev D vii ...

Page 8: ...re that could cause bodily injury or loss of life if performed incorrectly When you see this symbol be sure to read all the information in the section before you continue Caution This symbol identifies a hazard or procedure that could damage or destroy equipment if performed incorrectly When you see this symbol be sure to read all the information in the section before you continue Note This symbol...

Page 9: ...um XF All in One Consumable and Universal Maintenance Kits are available through Böwe Bell Howell Authorized Service Providers ASPs Authorized Spare Parts Resellers ASPRs and from www bbhscanners com A complete listing of all Böwe Bell Howell ASPs and ASPRs can also be found there 1 2 Perpetual Counters The scanner has perpetual page and hour counters for monitoring quantity and hours of operation...

Page 10: ... Figure 1 6 Back Lamp Hours Counter 7 Press the CLEAR key to return to the Home menu 1 3 Code Revision Numbers The Code Revision Numbers menu displays the hardware and software revision numbers for various parts of the system To review the code revision numbers follow the procedure below 1 From the Home menu press the RIGHT ARROW key until you reach the Code Revision Numbers menu 2 Press the F3 ke...

Page 11: ... Press the F3 key NEXT to view the EGSA CCD IF revision number 15 Press the F3 key NEXT to view the EGSA camera LCA revision number 16 Press the F3 key NEXT to view the MBX revision number 1 4 General Maintenance This section details scanner maintenance tasks that must be performed on a daily weekly monthly or yearly basis to achieve optimum performance from your scanner Below is a typical mainten...

Page 12: ...Clean lamps Once per month or as needed Reduced OCR ICR barcode recognition rates Low image brightness Replace lamps Every 5 000 hours Poor color image quality e g white tinted to green red or blue persists even after camera calibration Scanner will indicate with an error message Camera calibration Every 500 hours Scanner will indicate with a blinking camera icon Poor color image quality e g white...

Page 13: ...g 1 Open the scanner transport cover lifting it as high as it will rise 2 Using the Glass Roller Cleaner along with the Glass Cleaning Cloth carefully clean the front surface of the glass Inspect the glass flat after cleaning to ensure all dust and residue has been removed 3 Close the scanner transport cover 1 4 1 1 Removing the Glass Flat Caution Do not twist or turn the glass flat while removing...

Page 14: ... One Kit through Böwe Bell Howell Authorized Service Providers ASPs Authorized Spare Parts Resellers ASPRs and at www bbhscanners com A complete listing of ASPs and ASPRs can also be found there Cleaning Both Sides of the Glass Flat To clean both sides of the glass flat follow the procedure below 1 Remove the glass flat from the scanner refer to section 1 4 1 1 Removing the Glass Flat 2 Using the ...

Page 15: ...ng with the Glass Cleaning Cloth carefully clean the exposed surface of the glass Inspect the glass flat after cleaning to ensure all dust and residue has been removed 5 Close the scanner transport cover 1 4 2 Cleaning the Back Camera s Glass Cover If you have a simplex scanner proceed to 1 4 3 Calibrating the Cameras Duplex scanners contain a glass cover not to be confused with the glass flat whi...

Page 16: ...ng the Side Access Panel Warning The lamp assembly may be hot After the scanner has been powered off make sure to let it sit for five to ten minutes to ensure the lamps have cooled down 4 Remove the bottom lamp assembly by pulling it out of the scanner towards you and set aside Figure 1 13 Removing the Lamp Assembly 5 Insert the Tech Wipe into the scanner where the lamp assembly usually resides 8 ...

Page 17: ...e length of the glass Note For best results do not re use Tech Wipes Doing so may re introduce dust from previous cleanings Note For best results Tech Wipes should not be sprayed with any type of cleaner except in the event of a liquid spill If a liquid spill should occur use the appropriate Glass Roller Cleaner S005659 recommended by Böwe Bell Howell Note For the purpose of this procedure Figure ...

Page 18: ...e camera calibration icon is flashing on the control panel LCD and the message Calibrate Front Camera or Calibrate Back Camera duplex scanners only is displayed one or both of the cameras is in need of calibration Cameras will need periodic recalibration as the lamps age and after new lamps have been installed Note With duplex scanners make sure to clean the glass flat before calibrating the back ...

Page 19: ... 3 Press one of the following FUNCTION keys F1 FRONT F2 BACK or F3 BOTH depending on which camera you wish to calibrate The camera calibration icon will indicate which camera needs to be calibrated 4 During the first 40 minutes of scanner operation the following menu will prompt you to wait until the scanner and lamps are fully warmed up before calibrating Wait OK CALIBRATE XX min for warm up Figu...

Page 20: ...display will be changed accordingly to reflect this 10 After the calibration process completes the control sheets are ejected from the scanner and the control panel LCD displays the following message Calibration Complete DO NOT TURN OFF POWER Figure 1 21 Calibration Complete Message 11 The expected or normal result is that the calibration will pass When it passes press the UP ARROW key to return t...

Page 21: ... Download New Software menu is started by mistake and no actual download has begun it is safe to cycle scanner power shut down the host PC first then power the scanner off and then back on The scanner will reset itself and power up normally 1 4 5 Cleaning the Skimmer Rollers As the skimmer rollers become dirty they may begin to slip on the paper or cause multifeeds To prevent feeding problems clea...

Page 22: ...lowing the scanner to pull the sheet all the way through the transport and deposit it in the exit tray 10 Remove the skimmer cleaning sheet from the exit tray 11 Repeat step 8 through 10 two or three times Caution The rubber tire cleaner that is used for the skimmer rollers during cleaning can drip down on the separator roller during the cleaning process The rubber tire cleaner contains an ingredi...

Page 23: ... exit tray 7 Remove the sheet from the exit tray and run it through the transport again 8 Remove the sheet from the exit tray and flip it over 9 Repeat steps 6 through 8 10 Press the STOP key and then the CLEAR key 11 Discard the used transport cleaning sheets 1 4 7 Cleaning the Transmitter and Receiver Sensors The entry and exit page sensors may accumulate dust or small pieces of paper that can c...

Page 24: ...extension tube that comes with the transport cleaner can to avoid tipping the can itself 5 Clean the entry sensors of the scanner using the sensor and transport cleaner Note the location of the sensors as illustrated in Figures 1 24 1 25 1 26 and 1 27 Figure 1 24 Page Entry Transmitter Sensors Figure 1 25 Page Exit Transmitter Sensors Figure 1 26 Page Entry Receiver Sensors 16 of 27 S006504 Rev D ...

Page 25: ...cedure below 1 Remove all paper from the ADF aner spray a short burst of air onto the sensor Figure 1 27 Page Exit Receiver Sensors 7 Power on the scanner 8 Boot up the host PC up on the sensor causing the ADF not to lower after the last page is fed Cleaning the ADF sensor once per week or as needed will reduce this problem 2 Using the sensor and transport cle Figure 1 28 The ADF Sensor S006504 Re...

Page 26: ...pec Parts Resellers ASPRs and at www bbhscanners com For a complete listing of ASPs and ASPRs please visit our website at www bbhscanners com The simplex scanner has two individual lamps and the duplex scanner has two pairs of individual lamps front and back one pair per camera All lamps can be replaced Not With duplex scanners both the front and back lamps should be replaced at me time for the be...

Page 27: ...still degraded ck the position of the lamps and housing s Improperly installed lamps 11 Close the side access panel ver e cool use an optic cleaning pad to wipe the lam 8 Insert both lamps back into the housing 9 Slide the lamp housing back in to the side 10 Repeat steps 4 through 7 to remove and clean the back page lamps Note re che are a common source of these conditions Replace lamps in pairs i...

Page 28: ...Close the scanner transport co 12 Power on the scanner 13 From the Home menu p Replacement menu Lamp Replacement FRONT BACK Figure 1 31 Lamp Replacement Menu 14 If you repla ed the d back page lamps to 15 Calibrate Front Camera message will be displayed for 16 ress the F2 key BACK Figure 1 31 c front lamps only or both the front page an press the F1 key FRONT If you only replaced the back page lam...

Page 29: ...esult in document slippage or multifeeding Therefore the rollers are considered a consumable item and are available for purchase individually and as part of the Spectrum XFAll In One Kit Skimmer housings are also available should they crack or break New skimmer assemblies rollers Spectrum XF All In One Kits and skimmer housin Authorized Spare Parts Resellers ASPRs and at www bbhscanners com For a ...

Page 30: ...the scanner 3 Open the scanner transport cover 4 Raise the auto manual feed lever located to the left of the ADF to the M position 5 Using your left hand pull the spring loaded green lever toward the left Secure it behind the lock pin 6 Insert the skimmer assembly into position placing the right side in first 7 Slowly release the spring loaded green lever back to its original position so that it s...

Page 31: ...kimmer Rollers for instructions 1 4 11 Replacing the Skimmer Rollers Note If the skimmer housing is damaged replace the entire skimmer assembly and skimmer flag refer to 1 4 10 Removing and Replacing Skimmer Assembly for instructions Note The procedure for replacing the front and rear skimmer assembly rollers is the same To replace the skimmer rollers perform the following 1 Remove the skimmer ass...

Page 32: ...he Rollers 4 Pull the roller shaft from the roller assembly It should slide out easily Discard old rollers Figure 1 37 Removing the Roller 5 Place the new roller on the roller shaft so that the larger opening faces the gear 6 Place the roller assemblies back in to the lower housing 7 Snap the top housing cover back onto the lower housing 24 of 27 S006504 Rev D ...

Page 33: ...t of the Spectrum XF All In One Kit New separator roller sleeve assemblies separator rollers and Spectrum XF All In One Kits are all available through Böwe Bell Howell Authorized Service Providers ASPs Authorized Spare Parts Resellers ASPRs and at www bbhscanners com For a complete listing of ASPs and ASPRs please visit our website at www bbhscanners com To remove and replace the separator roller ...

Page 34: ...away from the brake assembly Figure 1 40 Separator Roller Assembly 10 Slide the new separator roller sleeve onto brake assembly The brake assembly is keyed to allow the separator roller sleeve to slide on in only one position 11 Put the new spacers on each end of the separator roller assembly 12 Slide the new retaining o rings onto each end of the separator roller assembly 13 Lower the auto manual...

Page 35: ...clean the separator roller once per week or as needed Note Different types of documents and their condition may require more frequent cleanings to avoid intermittent multifeeds Take the following steps to clean the separator roller 1 Remove the separator roller refer to section 1 4 12 Replacing the Separator Roller Sleeve Assembly following steps 1 through 9 2 Clean the separator roller sleeve usi...