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TROUBLESHOOT GUIDE:
If you encounter operational issues with your Belmint Full Body Stretch Massage Mat with Air
Inflation, please refer to the Tips and Guidelines listed below.
If the problem persists, please turn the POWER OFF and unplug the unit or call Belmint
Customer Service at
845-388-1270.
DO NOT attempt to make adjustments to the plug or alter the plug, cord, or massage unit.
Doing so may nullify the warranty.
CONDITION
REASON
SOLUTIONS
Check that the unit is plugged
into the appropriate outlet or
power source.
Check that the unit is plugged
into the adapter.
Press the POWER button. You
should feel it click.
If problem persists, please
contact
Customer Service at
845-388-1270.
Check that the unit is plugged
into the appropriate outlet or
power source. It may have come
unplugged.
Press the POWER button. The
unit may have shut OFF due to
the automatic timer.
Pressing the POWER button will
also turn the massager back on
if you inadvertently turned the
unit off.
Unplug unit from wall and let it cool
before using again.
Unit may be unplugged.
Unit may be unplugged.
Unit may have automatically
shut OFF.
Massager won’t
start or turn ON.
Massager stops working.
You may have accidentally
pressed the POWER button and
turned the massager off.
Unit may have overheated.
