Troubleshooting
Issue
Potential cause
Potential solution
No sound
Is the hearing aid turned on?
Turn it on.See "Turning your hearing aids on
and off", page 15.
Is there a battery in the hearing aid?
Insert a new battery.
Is the battery still good?
Replace with a new one.
Is your ear full of wax?
Visit your physician.
Sound is distorted or
weak?
Did your hearing aid get moist?
Use a desiccant (drying kit).
Is the battery dirty?
Clean it or replace it with a new one.
The battery is dead
Replace it with a new one.
Battery drains very
quickly
Did you leave your hearing aid turned
on for long periods of time?
Always switch off your hearing aids when you
are not using them, e.g., during the night.
Is the battery old?
Check the date on the battery pack.
Troubleshooting
35
Summary of Contents for Imagine Custom
Page 1: ...User guide Beltone Custom hearing aids ...
Page 4: ...4 ...
Page 45: ...Notes Additional information 45 ...
Page 46: ...Notes 46 Additional information ...