40
41
Symptom
cauSe
poSSIBLe RemeDy
Device is dead
Not turned on
Turn on
Dead battery
Replace battery
Battery improperly inserted
Insert battery properly
Broken receiver or receiver tube
Consult your hearing care professional
Blocked wax guard filter
Consult your hearing professional or if you have been in structed change receiver dome or/and wax
guard filter
Not loud enough
Receiver dome not inserted properly
Reinsert carefully
Blocked wax guard filter
Consult your hearing professional or if you have been in structed change receiver dome or/and wax
guard filter
Change in hearing
Consult your hearing care professional
Excessive ear wax
Consult your physician
Hearing instrument settings not optimum
Consult your hearing care professional
TROUBLESHOOTING GUIDE