17
16
Symptom
Cause
Possible remedy
Feedback, ’whistling’
No sound
Sound is distorted,
spluttering or weak
Battery drains very
quickly
Solving small problems
Your Beltone instrument is a reliable one. In case of minor problems or malfunctions, you may be able to solve them yourself.
Is your earmould inserted correctly?
Is the volume very loud?
Is the plastic tube or the earmould
clogged or broken?
Are you holding your hand or an object
(e.g. a hat) too close to an instrument?
Is you ear full of wax?
Is the instrument switched on?
Is there a battery in the instrument?
Is the battery still good?
Is the plastic tube or the earmould
clogged or broken?
Is you ear full of wax?
Is the battery dead?
Is the battery dirty?
Is the plastic tube or the earmold
clogged or broken?
Did your instrument get moist?
Did you leave your hearing
instrument switched on at night?
Is the battery old?
Put it in again
Reduce it
Visit your hearing care practitioner
Move your hand away or create some more space
between the instrument and the object
Visit your physician
Switch it on
Insert a battery
Replace it with a new one
Visit your hearing care practitioner
Visit your physician
Replace it with a new one
Clean it or use a new one
Visit your hearing care practitioner
Use a dissecator
Always switch off the instrument at night
Check the date on the battery packaging
