Benefon TRACKBOX 2.1, Operating Instructions Manual

Page 1: ...BENEFON TRACKBOX 2 1 Operating Instructions Publication number YZ2655 0 All rights reserved Benefon Oyj 2004 ...

Page 2: ...o change without notice BENEFON reserves the right to change or improve their products and to make changes in the content without obligation to notify any person or organization of such changes or improvements BENEFON is not responsible for any loss of data income or any consequential damage whatsoever caused Manufacturer Benefon Oyj P O Box 84 24101 Salo Finland Web site www benefon com NOTE Befo...

Page 3: ...ssage 13 Writing and sending a short message 14 PHONE BOOKS 15 Editing and adding an entry 15 Deleting entries 15 Arranging entries 15 Moving and copying entries 16 USER SETTINGS 16 Phone time and date 16 Activity timer 16 SETTING THE ACTIVITY TIMER 17 Message settings 17 SMS SERVICE NUMBER 17 MESSAGE TYPE 18 MESSAGE VALIDITY TIME 18 Port and audio settings 18 AUTOMATIC ANSWER 18 DATA PORT ACTIVIT...

Page 4: ...AYPOINT TRACKING 46 ENCRYPTING MESSAGES 47 Activating encryption 47 Generating keys 47 Selecting encryption options 48 CODE SETTINGS 48 Automatic PIN entry 48 Security code 48 PART B OPERATING THE TRACKBOX 49 INCOMING CALLS AND MESSAGES 49 Incoming calls 49 Incoming short messages 49 Incoming MPTP messages 49 REMOTE CONFIGURATION MESSAGE 50 AT commands 50 OUTGOING CALLS AND MESSAGES 51 Resending M...

Page 5: ...OWER MANAGEMENT 62 POWER SUPPLY 62 CHARGING 62 BATTERY CARE AND MAINTENANCE 63 DISPOSAL OF A BATTERY 63 PART D ACCESSORIES 63 BATTERIES POWER SOURCES 63 EXTERNAL ANTENNAS 63 BWTRACKBOX CABLES DEMO TOOL 63 PART E IMPORTANT SAFETY INFORMATION 64 DEVICE CARE AND MAINTENANCE 64 SAFETY AND PRECAUTIONS 65 Telematics protocol 65 GPS 65 Emergency calls 65 General safety notes 66 FCC Statement 67 Radio fre...

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Page 7: ...ersions starting from GSM 2 Jxxxxx and IOB 040326 Benewin Trackbox software is compatible with former Trackbox versions MPTP MESSAGES AND REMOTE CONFIGURATION OTA MPTP configuration commands are used when a remote up date of the device configuration is needed Update can include all telematics settings and phone num bers such as emergency numbers status messages autho rized numbers GPS operating mo...

Page 8: ...essages Phone books User settings Telematics settings I O settings and Waypoint track ing The settings are divided up into pages and groups in cluding several data fields such as Tracking settings Emergency settings Log settings Message settings Protocol settings and so on When you are finished with editing the settings you can ei ther transfer the settings back to the device via the BWTrack box c...

Page 9: ...toolbar 6 The software establishes a connection to the device and renames My Benefon node according to the type and the model of the device in this case Trackbox In order to transfer configura tions made by Benefon Config urator the BWTrackbox cable must be plugged in the de vice s configuration port The configuration port is lo cated inside the device in the lower part of the accessory module Onl...

Page 10: ...part of the settings to the software choose Con figurator from the Edit menu before pressing Connect but ton Check the desired setting groups the groups are shown in the Mobile phone start up tasks Click Ok while the dialog box is displayed Unloaded settings can be loaded afterwards in the same ses sion by choosing Open NNsettings from the Mobile menu Saving settings in a computer disk 1 If the de...

Page 11: ...el are avail able and can be opened from the My Computer node on the left 3 Click the desired node e g User settings press the mouse s right button and select New Ok 4 Similarily you can close the file which is not needed any more by clicking it pressing the mouse s right button and selecting Close Transferring settings from the software to the Trackbox While the Benefon Configurator is connected ...

Page 12: ...ing water pro tection 4 Screw the back cover back in ACTIVATING NEW FEATURES Some of the new features are sold separately they are not included in the basic 2 1 software package Such feature is e g Encryption When you purchase some new features a Service activation key is provided to you by the dealer or the manufacturer The key is needed for activating the features Activation can be easily done w...

Page 13: ... physical connection is established with the BWTrackbox cable A suitable software for example the Benefon Configurator is needed for the communication as well Reading and editing existing messages 1 Open the Benefon Configurator 2 Double click the icon SMS messages Messages are listed and can be read Editing Double click the message you want to edit Edit text and other details in the SMS edit buff...

Page 14: ...ing the num ber is found on SIM 3 Make sure the Sms service num ber is correct The number can be changed by clicking the square next to it 4 By select ing the option SIM card default the SMS service number will be picked up from the SIM card If the SIM card does not contain the SMS number select the op tion Own and key in the SMS ser vice number 4 Select the desired Saving Send ing option by check...

Page 15: ...1 To delete a phone book entry click the desired entry 2 Press Delete on the keyboard You can also choose the command Delete from the Edit menu or by clicking the mouse s right button Arranging entries Arrange the phone book by Index Name or Number 3 ei ther by clicking the title choosing the option from the Edit menu clicking the mouse s right button View by This option rearranges the phone book ...

Page 16: ...og box To preserve the old information and transfer the new information to another free slot Index number click No in the dialog box USER SETTINGS Phone time and date Time and date can be set in the Benefon Configurator Key in the time and date in the GMT format Greenwich Time Date and time can be selected by clicking the arrows as well Time stamps associating MPTP messages are displayed in the GM...

Page 17: ...in the Protocol settings data field For more infor mation see GENERAL TELEMATIC SETTINGS ON PAGE 26 Configuring separate SMS service number for protocol mes sages is recommended in case the Activity timer is used see above 1 2 3 1 Start time Key in the date and time when the timer is switched on for the first time Start time can be selected by clicking the arrows 1 as well 2 Interval Key in the in...

Page 18: ...ours 1 week or Maximum time Click the arrow and highlight the desired option 3 NOTE The length of validity for telematics protocol messag es is selected in General telematic settings For more informa tion see GENERAL TELEMATIC SETTINGS ON PAGE 26 Port and audio settings AUTOMATIC ANSWER The automatic answer function can be turned on or off 1 If the Automatic answer is turned on the box is checked ...

Page 19: ...n 2 To turn the data port on check the box To turn the data port off leave the check box blank AUDIO Internal The device contains an internal microphone and uses it External Audio comes from some external device via the configuration port Click the arrow and highlight the currently used option 3 VISIBLE MODE The device can be set to operate In visible mode the box is checked or In invisible mode t...

Page 20: ... is turned on or off while the device is being charged 2 In case the GSM functions are needed even during the charging this setting must be turned on By checking the box the GSM is activated during charging GPS settings GPS OPERATING MODE The GPS receiver in the Trackbox uses power saving options for ensuring maximum battery capacity The GPS receiver has three modes 1 Off Low Power with the power ...

Page 21: ... to receive assistance to the GPS re ceiver in order to speed up the initial position calculation This is very useful feature if the device is in poor satellite coverage Assistance can be supplied over the Mobile Phone Telemat ics Protocol in a binary coded protocol message The mes sage will contain ephemeric and almanac data which is based on a rough position calculated by e g GSM network paramet...

Page 22: ...PART A CONFIGURING SETTINGS FOR THE TRACKBOX 22 TELEMATIC SETTINGS TELEMATIC SETTINGS Tracking settings 1 a b 2 3 4 b a a b c d c b a ...

Page 23: ...these options can be turned on at once Continuous The tracking will be turned on until further notice Deactivation message must be sent separately Amount of sent messages Tracking will be on until defined amount of messages has been sent to the service center Key in the amount Duration Tracking will be on for a period of time Key in how many days hours and minutes the tracking should be on End tim...

Page 24: ...The given interval e g 60 minutes indicates that the device will send its position to the service center at intervals of 60 minutes but only in case the device is located outside of the determined area Key in the interval for area tracking in minutes 2a C e n t e r p oi n t Key in the center point name e g Home and enter coordi nates 2b R a d i u s Key in the desired radius in 10 meters 2c E g by ...

Page 25: ...st the device imme diately switches the GPS on if it is currently off updates position sends it and switches the GPS off Then the device returns to normal idle mode Only in case the posi tion update is NOT possible within 3 4 minutes the device will send the latest position found in the memory to the requesting number Send last known position at once 4c When the device receives the location reques...

Page 26: ...PART A CONFIGURING SETTINGS FOR THE TRACKBOX 26 TELEMATIC SETTINGS General telematic settings 1 3 4 5 2 ...

Page 27: ... automatically to calls coming from certain numbers make sure to check those boxes as well PROTOCOL SETTINGS A u t h o r iz a t i o n You can select whether the device receives protocol messag es from anyone or only from authorized numbers Click the arrow and highlight the desired option 3 If the authorization setting is Enabled only authorized numbers are valid senders of a protocol message and r...

Page 28: ...en sent a week ago and there is reason to believe that help is no longer needed You can choose the message validity from these 1 hour 6 hours 24 hours 1 week or Maximum time The length of validity for normal SMS messages is selected elsewhere in the User settings For more information see MESSAGE VALIDITY TIME ON PAGE 18 S M S c e n t e r n u m b e r You can set separate SMS center number for the t...

Page 29: ...see SERVICE CENTER NUMBER ON PAGE 27 and EMER GENCY CENTER NUMBERS ON PAGE 32 NOTE If the requesting number is unauthorized sending response depends on Authorization and Service center num ber settings Authorization setting Enabled The device ignores the request i e does nothing Authorization setting Disabled Service center number NOT set Response goes to the requesting number Authorization settin...

Page 30: ...g the device is allowed to stay in poor satellite coverage before sending a protocol message to the service center the smaller the number you set in here the faster the device will react to lost satellites and the sooner the notification will be sent NOTIFY SERVICE CENTER OF BATTERY STATUS By checking the box 2 the service center will be notified of some events occurred in battery status Notifying...

Page 31: ...I O SETTINGS 31 PART A CONFIGURING SETTINGS FOR THE TRACKBOX I O SETTINGS Emergency settings 2 5 3 1 4 a b a c b ...

Page 32: ... ated first the device will send the emergency messages after which the voice calls will be made starting from the top of the list EMERGENCY CALL CONNECTION WAITING TIME You can define for how long a time the device tries to call a single emergency center number before moving on to the next number in the list of emergency center numbers Click the arrow and highlight the desired option 3 EMERGENCY ...

Page 33: ...d at all S e t t i n g e v en t s t a t e Determine status for the emergency pin The circuit can be set for High or Low Click the arrow and highlight the de sired option 5b A change in the status causes grounding of a pin An event causing this can be e g pressing the emergency switch After the change in status is registered the device will start an emergency cycle and store the information in the ...

Page 34: ... message to the device The desired action can be e g swiching an elec tric sauna on remotely After the change is registered the device responds to an event the way it is configured in the Event data field see be low SELECTING EVENT You can determine the way the device responds to an event Click the arrow on the Event data field and highlight the de sired option 3 No action The device does not send...

Page 35: ...I O SETTINGS 35 PART A CONFIGURING SETTINGS FOR THE TRACKBOX Digital input pins 1 4 3 5 2 6 8 7 ...

Page 36: ... does not send or log anything Send status message The device sends status message of the event to the corresponding status message number Write in event log The device only writes down the event in the Event log Send and write The device sends status message of the event to the corresponding status message number and writes down the event in the Event log NOTE If the status message number is not ...

Page 37: ... sort but the data field can be left blank as well ALTERNATIVE FUNCTIONS FOR PIN9 ACTIVITY If Assistance call feature is in use the digital input pin9 is reserved for making assistance calls If the feature is not in use the pin9 works like any other digital input pin An assistance call can contain a voice call an sms message or both The assistance voice call is an information call which is made to...

Page 38: ...PART A CONFIGURING SETTINGS FOR THE TRACKBOX 38 I O SETTINGS Analogue input pins 8 7 6 5 4 3 2 1 9 ...

Page 39: ... above AND beyond allowed level After the change is registered the device responds to an event the way it is configured in the Event data field see be low S e l e c t in g e v e n t You can determine the way the device responds to an event Click the arrow on the Event data field and highlight the de sired option 3 No action The device does not send or log anything Send status message The device se...

Page 40: ...mits For the pins you have set event state Low Key in Low ref erence values and Hysteresis for Low limits For the pins you have set event state Both Key in both Low and High reference values and Hysteresis for Low and High limits STATUS MESSAGES FOR ANALOGUE INPUT PINS A status message is a special short message which includes the status message text additional text information and the last known ...

Page 41: ... 80 of the con tainer s capacity High 80 and Low 20 reference values are threshold values i e alert limits which must not be crossed If the level goes clearly above High value or below Low value the device will give alarm of the event Hysteresis defines toler ance which is set to allow minor variations in liquid level Only when the level crosses both borderlines reference value and hys teresis the...

Page 42: ... of some value Low 70 and High 30 reference values are threshold values i e alert limits which must not be crossed If the level goes clearly above High value or below Low value the device will give alarm of the event Hysteresis defines toler ance which is set to allow minor variations in temper ature Only when the tem perature crosses both borderlines reference val ue and hysteresis the de vice wi...

Page 43: ...s are calculated and logged more frequently Key in the interval in seconds 1 The interval can be set be tween 15 and 65536 seconds If the value is set to zero the position log interval is NOT in use EVENT LOG SETTINGS Activating Event log Click the arrow and highlight the desired option 2 No pin events are logged The device does NOT gather any pin information in the Event log All pin events are lo...

Page 44: ...ification No action at all The log does nothing else but preserve the already collected log information if the Event log is in use When the log is full there is no space for new log information The service center will NOT be informed of this at all However it is still possible to recall or clear the log over the air by sending a specific MPTP message sepa rately to the device CSD call When the log...

Page 45: ...o do it 1 A CSD call If the selected procedure option contains a CSD call the old log will be cleared automatically after successful CSD call However the CSD data call can fail for reasons such as CSD number is not set establishing data call connection is failed ongoing data call is disconnected or an emer gency call or some other primary function is activated during the data call transmission If ...

Page 46: ...ers The radius should be rounded to tens otherwise the software does the rounding E g by enter ing 67 the actual radius will be rounded to 70 meters 50 meters is the minimum value Alarm 3 After activating a waypoint you can select an alarm option for this waypoint You have three choices Alarm will be turned on when arriving to a waypoint departing from a waypoint or whenever crossing the bor derli...

Page 47: ...y from the Mobile menu 3 Key in the activation key and click Save in mobile Generating keys You need two different keys for encryption Message encryption key The long key is needed for encrypting message contents Distribution key The distribution key is needed for encrypting the new message encryption key while it is sent over the air I e the distribution key secures the new message encryption key...

Page 48: ...bile phone box on the bottom left Browse the directory find the key file and click Open do it twice to save both keys CODE SETTINGS Automatic PIN entry The PIN code can be pre programmed to the device EEPROM It cannot be read by any means from the device In startup the PIN code is entered automatically by the device software The PIN code can be changed in the Benefon Configurator by choosing Chang...

Page 49: ...AGE 19 Incoming short messages An incoming short message is echoed to the system connec tor so that an external device can check it Reading writing sending and receiving normal short messages via the Track box is possible only in case the Trackbox is connected to an external device such as a computer For more informa tion see SHORT MESSAGES ON PAGE 13 No messages are ever stored on SIM card Even t...

Page 50: ...ee the sep arate MPTP document AT commands The device may receive an AT command via the configura tion port The port is located inside the device in the lower part of the accessory module For more information see THE CONFIGURATION PORT ON PAGE 9 AT commands are used when configuring settings with the Benefon Configurator or some similar application The AT commands can be used for carrying out simi...

Page 51: ...er of various incidents on its battery status This configuration can be done via the Benefon Configurator or by sending a specific MPTP message to the device When the device detects that e g the battery is low or the temperature is too cold or warm for using the battery the device will inform the service center by sending an MPTP message to the service center The message will be sent only in case ...

Page 52: ...ice to the emergency center number In this case emergency center number can listen in the device and its surroundings EMERGENCY CYCLE CHECK LIST Necessary settings 1 The device must be the I O model which includes the I O functionality 2 SIM card must be inserted in the device 3 Emergency pin wire must be connected For more in formation see the Trackbox Installation Guide 4 All required settings m...

Page 53: ...EMERGENCY CALL CYCLE MODE ON PAGE 32 4 Response time a delay for starting an emergency cycle can be set For more information see DEFINING NOTIFICA TION DELAY ON PAGE 33 C i r c u m s t a n c e s w h i c h m a y a f f e c t o n e m e r g e n c y c yc l e 1 Power supply Even when the device has continuous fixed power sup ply it is possible that the power source might run down or be disconnected for ...

Page 54: ...calls the emergency center numbers starting from the top of the list 4 A voice call in progress Making assistance call 1 An assistance call starts as the status of the digital input pin9 changes 2 The device sends the latest position information along with the message If current position coordinates are un available previeous coordinates will be sent instead 3 The device makes assistance call acco...

Page 55: ...e needed pin connectors must be activated For more information see ACTIVATING DIGITAL INPUT PIN ON PAGE 36 for digital input pins and ACTIVATING ANA LOGUE INPUT PIN ON PAGE 39 for analogue pins 5 Event status for the needed pins must be defined A change in the event state works as a trigger for sending a status message For more information see SETTING EVENT STATE ON PAGE 36 for digital input pins ...

Page 56: ...M anten nas must be installed with the device Shadow areas may also occur momentarily while moving from place to place especially in tunnels or valleys Positioning features ACTIVITY TIMER PROCEDURE 1 The activity timer is activated as soon as the time set in the Start time data field matches with the current time 2 The device will be turned on This automatic power up does not cause the LEDs to be ...

Page 57: ... device can be requested to send its current GSM net work parameters at any time Requesting number could be e g service center The message that the device sends as a response is called the Network Measurement Report NMR The device will send network parameters to the requesting number automatically in two cases Authorization is enabled and the requesting number is authorized Authorization is entire...

Page 58: ...the Benefon Configurator loads the log from the de vice the trace log file appears automatically in the display in readable text format The Trace log icon is shown under the My Benefon node on the left and by clicking the icon the ac tual trace log file will be shown in the Document window on the right Sa v i n g l o g fi l e To save the trace log in the Benefon Configurator choose Save or Save as...

Page 59: ...10 When the Benefon Configurator loads the log directly from the device the event log file appears automatically in the display in readable text format The Event log icon is shown under the mobile phone node 1 on the left and by click ing the icon normally the actual event log file will be shown on the right MOBILE PHONE NODE Shows data recently downlo aded from a device e g Telematic settings Use...

Page 60: ...AT Here is a sample case by using Hypertermi nal see below STEP1 CONFIGURING MODEM APPLICATION FOR DATA RECEPTION 1 Connect the receiving mobile phone to the computer by data cab le and open the Windows Hyperterminal modem application 2 Open New connection from the File menu if the dialog box is not displayed Name the connection Ok Select port for the con nection e g COM1 Ok 3 Set transfer speed t...

Page 61: ...N BENEFON CONFIGURATOR S a v in g t h e l o g f i le To save the event log in Benefon Configurator choose Save or Save as from the File menu The event log file will be saved in readable text format log Also the binary coded log file DAT which was transferred as a CSD call can be stored in readable text format log D e l e t i n g t h e lo g f i l e To delete the event log in Benefon Configurator ch...

Page 62: ...e battery will reach its full capacity only after two or three charging times The device controls the charging status the battery temper ature and power supply during the charging operation You can find out the status of the battery e g by monitoring the indicating LEDs The ideal temperature range for charging is 10 30 C If charging the battery above or below these temperatures the life of a batte...

Page 63: ... disposed of according to the country specific regulations PART D ACCESSORIES BATTERIES POWER SOURCES EXTERNAL ANTENNAS BWTRACKBOX CABLES DEMO TOOL CODE PART YO2301 Standard Li Ion battery 650 mAh YO2413 Li Ion Power battery 1700 mAh YO2611 Li Ion Backup battery 650 mAh YO2610 Power adapter CODE PART ZE2408 External GPS antenna Radiall ZE3231 External GSM antenna Drill mount fixed ZE3230 External ...

Page 64: ... carefully inserting the rubber seal to tighten battery and using o ring seals with screws If the device is frequently used in damp conditions it is recom mended to provide it with separate housing which does not prevent antenna signals External accessories connections and attachements must be separately protected against dust and water In case there are holes pierced in the device for some cable ...

Page 65: ... is determined on the con tract by the service provider GPS The Global Positioning System GPS is operated by the gov ernment of the United States which is solely responsible for its accuracy and maintenance The system is subject to changes that could affect the accuracy and performance of all GPS equipment Emergency calls The device is an aid and should never be relied upon as an only emergency de...

Page 66: ...terials and batteries can cause short circuit injury burns or some other damage Be especially careful when placing batteries inside your pocket purse or other container with metal objects Other accessories Any other accessories used should also be approved by the device manufacturer Check the compatibility of new power supply units and other acces sories at the dealer Disconnect the power cord of ...

Page 67: ...efied petroleum gas such as propane or butane must comply with the National Fire Protection Stan dard NFPA 58 For a copy of this standard contact the Na tional Fire Protection Association One Batterymarch Park Quincy MA 02269 Attn Publication Sales Division This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These lim...

Page 68: ...f the equipment to determine the proper shielding Posted facilities and country specific regulations Power down the device in any facility where posted notices so require Also follow all the country specific reg ulations applicable to where the device is used Potentially explosive or flammable atmospheres Turn off the device at refuelling points e g gas stations Also observe restrictions on the us...

Page 69: ...y Benefon which is attached to or used in connection with Trackbox or for the operation of Trackbox with any ancillary equipment and all such equip ment is expressively excluded from the warranty of Track box Because each system which Trackbox may use is unique Benefon disclaims liability for range coverage or operation of the system as a whole under this warranty ...

Page 70: ...eplaced as seen appro priate by BENEFON in each case Repair or replacement of the product does not extend the original warranty period The warranty does not cover defects caused by using the product with peripheral equipment or accessories not sup plied or approved by BENEFON or defects caused by repairs or modifications carried out by parties not authorised by BENEFON Neither does the warranty co...