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Bennett 621 Interconnection Box Instruction & Service Manual 

Service Instructions

 

13 

SECTION 4: SERVICE INSTRUCTIONS 

This section describes the information provided on each diagnostic display message. 

Note: 

Displays shown throughout the 

manual are examples only. Information may vary based on dispenser options. 

LED DIAGNOSTICS  

The 621 Circuit Board has surface mount LEDs that are used for troubleshooting. If the console and dispensers are 
communicating, all LED’s will be flashing. If not communicating with the POS or Dispenser then the “Transmit” LED for that side 
will be on constantly and the “Receive” LED will be off. Refer to the troubleshooting section for more information. Refer to the 
figure below for LED locations. Refer to the figure below for LED locations. 

 

LED 

COLOR 

DESCRIPTION 

COMMUNICATION TYPE 

IMAGE 

D1 (WT) 

Red 

Generic Current Loop Transmit 

Fuel Controller 

 

 

D2 (WR) 

Red 

Generic Current Loop Receive 

Fuel Controller 

D3 (BT) 

Red 

Bennett Transmit 

Dispenser Communication 

D4 (BR) 

Red 

Bennett Receive 

Dispenser Communication 

LED TROUBLESHOOTING  

Remember to use the LED lights as diagnostic tools. Verify that the console is programmed correctly for operation with Bennett 
dispensers. 

 

 

PROBLEM 

CAUSES 

SOLUTIONS 

No LEDs are flashing 

1.

 

The 621 Board is not receiving power. 

2.

 

The console is not transmitting commands to 
dispensers. 

1.

 

Ensure AC/DC power supply is 
plugged in. 

2.

 

Ensure console is on and 
programmed correctly. 

Only D1 (WT) LED is flashing 

1.

 

Jumper JP2 is not in the RUN position. 

2.

 

The 621 Board is damaged.  

1.

 

Ensure JP2 is on the top two pins. 

2.

 

Replace the 621 Board. 

D3 (BT) LED is momentarily 
solid and D1 (WT) and D4 
(BR) LEDs are flashing 

1.

 

Console is attempting to communicate with a 
disconnected fueling position or dispenser 
that is powered off. 

1.

 

Reconnect data wires or restore 
power to the dispenser. 

D1 (WT) 

D2 (WR) 
D3 (BT) 

D4 (BR) 

Summary of Contents for 104080

Page 1: ...ON BOX P N 115763 115VAC Fuel Positions 1 through 24 P N 104080 Fan Out Board Installation Service Manual 116186 Rev C 11 13 18 Only Trained Personnel May Work on This Equipment READ THIS MANUAL This...

Page 2: ...99 6202 Email sales bennettpump com or salesintl bennettpump com Website www bennettpump com For new manuals visit our web page at www bennettpump com IMPORTANT Examine the shipment immediately upon a...

Page 3: ...ions 3 Pump Controller Assembly 621 Box 4 SECTION 3 INSTALLATION INSTRUCTIONS 9 621 Interconnection Box Recommended Equipment and Materials 9 How To Mount the 621 Interconnection Box 9 AC Power Requir...

Page 4: ...Bennett 621 Interconnection Box Instruction Service Manual Table of Contents ii Page Intentionally Left Blank...

Page 5: ...authorized personnel only Warranty work may only be performed by Bennett certified technicians To prevent electric shock keep the electrical parts of the dispenser dry Electronic components are static...

Page 6: ...AUTHORIZED ALTERATION OF BENNETT PRODUCTS DANGER BEFORE PERFORMING ANY TYPE OF SERVICE TO THE DISPENSERS BE SURE TO SHUT OFF ALL ELECTRICAL SUPPLIES AND SECURE THEM IN THE OFF POSITION CLOSE ALL VALVE...

Page 7: ...id the Bennett technician to troubleshoot site occurrences The Fan Out Circuit Board provides additional terminal strips for RS485 Data Communication SPECIFICATIONS 621 Dimensions length x width x hei...

Page 8: ...el protocol 621 CIRCUIT BOARD ASSEMBLY For locations with 1 through 16 Fueling Points ITEM DESCRIPTION 1 Enclosure 2 Circuit Board Assembly 621 Generic Current Loop Adaptor 3 Circuit Board Assembly Fa...

Page 9: ...ser Each 621 Interconnection Box uses one 120V 50 60 Hz or 240V 50 60 Hz circuit for power Make sure the power source has the correct frequency and voltage JP1 CURRENT LOOP VOLTAGE The JP1 is a 3 pin...

Page 10: ...tive 23 24 Yellow negative 13 NOT USED Orange positive NOT USED Yellow negative 14 NOT USED Orange positive NOT USED Yellow negative 15 NOT USED Orange positive NOT USED Yellow negative 16 NOT USED Or...

Page 11: ...diagnostic purposes Note All switches must be in the ON position If one of the switches is in the OFF position the point of sale will not be able to communicate to the dispenser connected to that DATA...

Page 12: ...sition screw terminal strip provides a DATA negative connection for each debit credit terminal S1 S8 SWITCH Switches S1 S8 on the circuit board are used for diagnostic purposes Note All switches must...

Page 13: ...ction Box measures 12 x 12 x 4 The enclosure requires four mounting screws These four screws are on 10 by 10 centers Note When installing a 621 Interconnection Box pay attention to the locations of th...

Page 14: ...e and may void warranty Dispenser fuel communication wires for fueling positions 1 through 24 terminate directly to the 621 Circuit Board Each fueling point has a positive orange and negative yellow c...

Page 15: ...m occurs refer to the service and troubleshooting section for more information or call Bennett Technical Support at 1 800 423 6638 1 Apply power to dispensers program them for operation and address th...

Page 16: ...Bennett 621 Interconnection Box Instruction Service Manual Installation Instructions 12 CONNECTION DIAGRAM...

Page 17: ...T Red Generic Current Loop Transmit Fuel Controller D2 WR Red Generic Current Loop Receive Fuel Controller D3 BT Red Bennett Transmit Dispenser Communication D4 BR Red Bennett Receive Dispenser Commun...

Page 18: ...lender VRB Plus None or Select Grade 1 Diesel 4 High Grade 5 Blend 6 Low Grade Three Grade Mixer MGD Uni Hose None or Select Grade 1 Grade A 2 Grade B 3 Grade C One Grade Non Blender MGD Uni Hose None...

Page 19: ...lt equivalent All rebuilt boards have a part number prefix of RB You must use factory rebuilt parts for all warranty service work Please refer to the Distributor Policy Manual for program terms and de...

Page 20: ...Bennett 621 Interconnection Box Instruction Service Manual Parts 16 Page Intentionally Left Blank...

Page 21: ...Bennett 621 Interconnection Box Instruction Service Manual Bennett Limited Warranty...

Page 22: ...Bennett 1218 E Pontaluna Road Spring Lake MI 49456 USA 800 235 7618 Outside USA 231 798 1310 sales bennettpump com www bennettpump com...

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