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Terms and guidelines
Semexo warrants this product for a period of 2 years from date of purchase or receipt of the product.
To obtain the warranty you must submit the proof of warranty or ownership (original sales receipt or
original invoice / payment confirmation) from the store in which you purchased the product, including
the defective product. The original proof of purchase or original invoice must include the date of
purchase, the name and address of the trader, the name of the purchaser and the full type designa-
tion of the product. Warranty claims must be asserted immediately within the warranty period. This
warranty is only for the first buyer of the product and is not transferable (for example by resale).
In the event of a warranty, Semexo will, at its discretion, either repair defective parts, refund the
original product price or replace the product.
If repair is not feasible and an identical product for the purpose of the exchange is no longer perfor-
med within the product assortment, Semexo provides an equivalent possible replacement product or
issues a refund in the amount of the original product price. An exchange or repair of the device does
not give any extended or new warranty.
Excluded from the warranty
(1) damage caused by improper use or handling;
(2) use-related or other naturally occurring wear defects;
(3) damage caused by non-observance of the given operating instructions and safety instructions
(manual);
(4) Batteries and / or glass surfaces, if any;
(5) claims for damages;
(6) damage caused by force majeure or causes beyond the control of the manufacturer (e.g.
lightning strike);
(7) products used for commercial purposes;
(8) products that have been modified;
This warranty is valid worldwide. Legal rights, in particular warranty rights, continue to apply and are
not limited or influenced by this warranty.
In case problems or questions regarding a product occur, you can contact our customer service
anytime.
garantie@semexo.de
If available, please keep your order code or your customer ID ready while contacting the customer
service.
Warranty information
