Troubleshooting
49
Troubleshooting
Problem
Solution
No picture
Check the following:
• Is the display turned on? Check the power indicator of the
display.
• Is the signal source device turned on? Turn on the device
and try again.
• Are there any loose cable connections? Make sure that all
cables are connected firmly.
• Have you chosen an unsupported output resolution on
the computer? Refer to
Supported input signal resolution
supported resolution and try again.
• Have you chosen an unsupported output resolution on
the DVD or Blu-ray disc player? Refer to
to select a supported resolution and try again.
No sound
Check the following:
• Have you turned on the mute function on the display or
the input source device? Turn off the mute function or
increase the audio volume level and try again.
• Are there any loose cable connections? Make sure that all
cables are connected firmly.
The computer input
image looks strange
Have you chosen an unsupported output resolution on the
computer? Refer to
Supported input signal resolution on
to select a
supported resolution and try again.
The control panel
buttons do not work
Have you locked the control panel buttons? Unlock the
buttons and try again.
The remote control does
not work
• Have you locked the remote control function? Unlock the
function and try again.
• Check for incorrect battery orientation.
• Check for dead batteries.
• Check your distance and angle from the display.
• Check whether remote control is properly being pointed
at the display’s remote control sensor window.
• Check for any obstacle between the remote control and
the remote control sensor window.
• Check that the remote control sensor window is not
under strong fluorescent lighting, or in direct sunlight.
• Check for any devices (computer or personal digital
assistant, PDA) nearby that transmit infrared signals which
may cause interference to signal transmission between the
remote control and the display. Turn off the infrared
function of these devices.
Summary of Contents for BH2401
Page 1: ...BH2401 BH2801 BH3501 BH3801 BH3801D BH2801N BH3801N LCD Monitor User Manual ...
Page 45: ...Product information 41 Dimensions BH2801 Unit mm ...
Page 46: ...Product information 42 BH3801 Unit mm ...
Page 47: ...Product information 43 BH2401 Unit mm ...
Page 48: ...Product information 44 BH3501 Unit mm ...
Page 49: ...Product information 45 BH3801D Unit mm ...
Page 50: ...Product information 46 BH2801N Unit mm ...
