FAQ and troubleshooting
49
How come my notebook is not fully charged even after a full
night charge?
Make sure the Joybook Lite is receiving power. Is the power cord
plugged in correctly? If the battery is installed in the Joybook
Lite and it is properly connected to an AC outlet, check if the
battery meter icon is showing a charge sign. If this does not fix
the problem, then the battery, the power source in your Joybook
Lite, or the AC power cord may be defective. Consult your BenQ
dealer for help and maintenance.
What should I do if the battery gets hot in my Joybook Lite?
Take the battery out and let it cool down for a while. If the
problem persists when the battery is inserted again into your
Joybook Lite later, the battery could be defective and it may
need to be replaced. Consult your BenQ dealer for help and
maintenance.
I have pressed the Power button, but my Joybook Lite cannot
start up.
Check the Power button indicator.
• If it is not lit up, your Joybook Lite is not being supplied by
power, either from an external power source via the power
adapter or from the battery pack. Make sure you have
connected the power adapter correctly to the power jack of
your Joybook Lite and a working electrical outlet, so the
battery can start charging.
• If the Power button indicator lights up in blue, the
Joybook Lite is being supplied normally with power,
meaning that the problem lies elsewhere.
• If you have added or replaced any hardware, such as a
memory module, check if it has been installed
correctly.
• It is possible that certain operating system files are
damaged or missing. If so, you may need to back up all
your data first, and then recover your system. Refer to
"Recovering your system using QDataTrove" on page
36
for details.
Why does the battery on my Joybook Lite seem to last shorter
and shorter?
It is normal for Lithium-ion (Li-ion) batteries to decline in
capacity over time.
Connection
What is a Wireless LAN (WLAN)?
A WLAN is a type of Local Area Network (LAN) that uses high
frequency radio waves rather than wires to communicate and
transmit data among nodes. It is a flexible data communication
system implemented as an extension to, or as an alternative for,
a wired LAN within a building or campus.
I cannot connect to the Internet with the built-in network
interface on my Joybook Lite. Why?
Check if the network has a fixed MAC address. Contact your
network administrator for further solutions.
Summary of Contents for DH1200
Page 1: ...Joybook Lite U121 Eco Series User Manual...
Page 68: ...Appendix 64 Memo...
