FAQ and troubleshooting
61
How do I update the driver?
Please visit BenQ Online Service and Support
(
http://www.benq.com/support/
) to search for driver updates.
My system is running very slow. How can I improve
performance?
System resources are the amount of memory and hard drive
space that your Joybook can use and can degrade over time
slowing the computer. However, you still can improve the
system performance by using the methods below:
• Close all open programs not being used. Use software program
that are absolutely necessary. Try running virus scans and
other tools when away from the desk. Closing software
program that are not necessary helps window perform more
efficiently.
• Prevent background software programs from loading. As
software programs load the small icons in the notification area,
they will be running in the background and each one
consumes valuable system resources. You can follow the steps
below to prevent application programs from running when
Windows launches:
1. Press
+
R to display the Run dialog box.
2. Type "msconfig" in the Open field. This will open the system
configuration utility.
3. Click the Startup tab and then uncheck any task that is
unwanted.
4. Click Apply, and then click OK. Restart your Joybook.
• Remove programs from the Startup folder. Removing
programs from the Startup folder also helps to prevent
programs from running when Windows starts up. To do so,
follow the steps below:
1. Right-click anywhere in the open area on the desktop and
select New, Folder. Give the folder a name. This folder will be
used later.
2. Right-click the Start button and then select Open. A folder
named Programs will appear in the Start Menu window.
3. Double click the Programs folder and then the Startup folder.
4. Right-click any icon in the folder and then select Properties.
The information about the icon will appear. this will help you
to judge if the program is necessary to be left in the Startup
folder.
5. Select unwanted program icons, right-click on them and
select Cut.
6. Close the open windows to return to the windows desktop.
7. Open the folder created in Step 1.
8. Select the Edit and Paste commands in the folder window.
The icons that were cut from the Startup folder are now
placed in the folder.
9. Restart the Joybook. The programs removed from the
Startup folder will no longer run when Windows starts.
However, you can still run them by double clicking their
icons in the folder created in step 1.
• Empty the Recycle Bin. You can free up disk space by clearing
files you no longer need from the Recycle Bin. To do so, right-
click the Recycle Bin icon on the desktop and select Empty
Recycle Bin.
• Delete temporary files and directories. This will increase hard
disk space and reduce the time Window takes to access the
hard drive. It will also help to solve problems associated with
spooling print job.
