BenQ RP6503, User Manual

Page 1: ...RP6503 RP7503 RP8603 Interactive Flat Panel User Manual...

Page 2: ...States and other countries Copyright Copyright 2022 BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translate...

Page 3: ...SUPPORT Down loads model name User Manual EU only Dismantled information Available on the user manual download page This document is provided based on Regulation EU 2019 2021 to repair or recycle you...

Page 4: ...Installing the display on a wall 6 Installing an external PC 8 Parts of the display and their functions 9 Front panel 9 Input output terminals 10 Remote control 12 Using the remote control 13 Connecti...

Page 5: ...tting 40 Startup Shutdown 41 Android system interface 43 Main interface 43 Side tool bar 44 AMS file manager overview 46 Multimedia files 48 Apps 53 BenQ App Store 54 InstaShare 2 55 InstaQPrint 56 WP...

Page 6: ...completely disconnect this equipment from the AC mains disconnect the power cord plug from the AC receptacle Do not place this display on an uneven sloping or unstable surface such as a trolley where...

Page 7: ...ularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracke...

Page 8: ...hades To avoid such damage to the screen avoid displaying still images like On Screen Display menus TV station logos fixed inactive text or icons for more than 30 minutes Change the aspect ratio from...

Page 9: ...your product may be shortened Replace them within 3 months or as soon as you can after initial use There may be local restrictions on the disposal or recycling of batteries Consult your local regulat...

Page 10: ...attery x2 by region Touch pen x2 Quick start guide Wall mount USB cover The type of power cord supplied may differ from that illustrated depending on your region of purchase Before discarding the pack...

Page 11: ...ious personal injury or death To prevent injury this flat panel must be securely attached to the wall in accordance with the installation instructions Installing the display on a wall 1 Place a clean...

Page 12: ...ghtened and secured properly Recommended torque 470 635N cm The mounting means should be strong enough to bear the weight of the display Thickness of the wall mounting bracket 25 mm 0 39 LCD display T...

Page 13: ...de with a dimension ofVESA mount 100x100mm You can secure the PC onto the display with four screws maximum torque 4 5 kgf cm The package includes a steel pad that supportsVESA mounting dimension 100x1...

Page 14: ...m an external computer 4 USB 3 0 Connect USB devices such as keyboards mouse and USB flash drives 5 MIC IN Receives sound from a source device e g microphone via an audio cable 6 AIR OINIZER Releases...

Page 15: ...UCH USB HDMI2 LAN OUT LAN IN LINE OUT SPDIF AUDIO IN VGA 9 10 11 12 13 14 7 8 15 1 2 3 4 5 6 7 8 16 No Name Description 1 LAN OUT Supports LAN Out 10 100 1000 Mbps for external device 2 LAN IN Support...

Page 16: ...rface 11 RS232 Serial interface used for mutual transfer of data between devices 12 HDMI OUT Connects to display devices with an HDMI input 13 TYPE C Connects to USB C devices for data transfer 14 USB...

Page 17: ...directly to the microphone built into the top portion of the remote control Position the microphone closer to your mouth or speak in a loud and clear voice 13 Volume up down 14 FREEZE Freeze screen 1...

Page 18: ...e remote control battery cover 2 Insert the supplied batteries ensuring the and symbols on the battery matches the symbols on the battery post The supplied batteries are provided for your con venience...

Page 19: ...y default This remote control applies only to a specific model and operating systems Contact your reseller if you have any question Pairing remote control and the USB receiver If you are experiencing...

Page 20: ...e buttons Avoid getting the remote control wet or store it in humid environments like bathrooms If the display s remote control sensor window is exposed to direct sunlight or strong light the remote c...

Page 21: ...your region Only use an appropriate power cord for your region Never use a power cord which appears damaged or frayed or change the plug type on the power cord Be aware of the power loading when you...

Page 22: ...lay to theVGA output port on a computer using a D Sub 15 pin cable 2 Connect the computer s audio output port to the AUDIO IN jack on the display using a suitable audio cable TOUCH USB HDMI2 LAN OUT L...

Page 23: ...1 must be used with TOUCH USB and DP HDMI 2 must be used with TOUCH USB and VGA TOUCH USB HDMI2 VGA TYPE C TOUCH USB HDMI TOUCH USB HDMI1 DP Avoid blocking the touch screen frame where sensors are lo...

Page 24: ...or DVD player to the HDMI 1 HDMI 2 HDMI DP input port on the display using an HDMI or DisplayPort cable 2 To view video from this input press on the remote control to switch to the respective input s...

Page 25: ...g to serial port Directly connect a computer to the RS232 port on the input output terminals RS232 The applicable cable is not supplied and should be purchased separately This connection is applicable...

Page 26: ...standby mode To turn on the display press the power button on the control panel or on the remote control To turn off the display press the power button on the control panel or on the remote control T...

Page 27: ...2 Tap Next on the screen to begin Follow the on screen instructions to set up the language date and time and network Or your can skip some of these steps and complete the setup later OSD Settings Use...

Page 28: ...lso enable AMS service set Available offline accounts and check Device information Multiple users Before logging in as User be sure to enter the correct email address and activate AMS service To acces...

Page 29: ...create your account through BENQ IAM web service Creating a new account 1 As an administrator to create a new account for regular users go to BenQ Service website https iam benq com Suggested browser...

Page 30: ...nization need more privilege to control the AMS service you can activate the users as other roles You can also activate X Sign DMS and Broadcast when creating user accounts Switch to different service...

Page 31: ...go to Setting System About Status If there is no IP address shown please connect the display to the ethernet cable Wireless connection You must use a wireless adapter in order to connect the display t...

Page 32: ...to use the network Key in the password and press Connect The device is now connected to the WLAN If you are connecting to a secured wireless network enter the password for the wireless network access...

Page 33: ...m About System updates 2 If there is an update available the system will begin updating Software update process may take some time to complete During the update process do not turn off the device or d...

Page 34: ...creen Ensure that you have installed the USB cable on the display to a computer OS functions Gesture actions Click Tap the screen once Double click Tap the screen twice Right click 1 Press on the targ...

Page 35: ...frared plastic filter periodically It is suggested using a small amount of alcohol to clean the infrared plastic filter To avoid damage to the screen never use any type of abrasive materials to wipe t...

Page 36: ...center of the screen To make selections Press on the remote control and press OK to confirm or directly click an item Press on the remote control or click a blank area outside the menu to exit the me...

Page 37: ...udio and Picture settings Audio Under Audio use the volume bar to adjust the volume for the display Directly swipe to enable or disable Mute Go to More to enter the Audio menu Picture Under Picture us...

Page 38: ...or every 20 minutes of display viewing look into the distance for 20 seconds When your eyes get sore and strained close your eyes for a minute and then roll your eyes in all directions Low blue light...

Page 39: ...escriptions Balance Drag the knob to adjust the balance Sound Mode Touch a preset sound environment Options are Standard News Music Movie Sport or User mode Under User mode you can adjust the level of...

Page 40: ...stom1 Custom2 and Custom3 Under Android OS all picture parameters e g Brightness Contrast are locked Users may only adjust the parameters while connecting to other input sources See Input settings on...

Page 41: ...names for each input source Apps Accesses all the applications installed in the dispaly Storage Allows you to manage the display s storage Advanced settings Accesses more device settings SeeAdvanced s...

Page 42: ...f the display Touch lock Press OK on the remote control or click the switch to lock or unlock the screen Pixel shift Press OK on the remote control or click the icon to set a pixel shift preventing fr...

Page 43: ...ratio Options are 16 9 or PTP You can also select Auto to automatically adjust the image Use the H position V position Clock rate and Phase functions to manually adjust the image Menu Descriptions H...

Page 44: ...p Shutdown Click to set the Startup channel OPS startup option Wake on Lan and Power off reminder See Startup Shutdown on page 41 for more information Floating tool Click to open and close the floatin...

Page 45: ...Menu operations 40 Proxy setting Go to Network Ethernet Press Proxy to go to the proxy setting Enter the proxy host name Enter the using channel...

Page 46: ...Menu operations 41 Startup Shutdown Go to System Startup Shutdown For Startup channel you can choose Last channel or other sources...

Page 47: ...42 For OPS startup option you can choose Startup only through OPS startup option or Startup through any channel For Power off reminder you can set on or off time Schedules can be made by choosing the...

Page 48: ...te the Android main interface Press on the remote control or Home button on the front panel to return to the main interface Press on the remote control or drag the OSD menu up from the bottom center o...

Page 49: ...e top or bottom of the screen to suit your preference Icon Function Descriptions Home Tap to return to the main interface Back Tap to return to the previous screen Recent Tap to switch between recent...

Page 50: ...ow Icon Function Descriptions Minimize Restore Click to minimize or restore the floating tool Close Click to close the floating tool Pen Click to enable the Pen tool Highlighter Click to enable the hi...

Page 51: ...ed workspace environment and settings and manage your files and accounts on any IFP that you have logged into To access the AMS files use either of the following methods Tap the file manager shortcut...

Page 52: ...der or connected USBs The icon next to Google Drive Dropbox shows that the account is bound to AMS service 2 Folder Path You can browse the file folder in this area 3 Listing Files You can see a list...

Page 53: ...e icon Image Select an image file you want to show on the display and perform any of the functions shown on the screen Icon Function Exits the image viewer Plays the previous next image file Magnifies...

Page 54: ...Video Select an audio video file you want to play on the display and perform any of the functions shown on the screen Icon Function Changes cycle mode Plays the previous next file Plays pauses the cur...

Page 55: ...0 avi AVC 1920x1080 M JPEG 1024x576 RealMagic MPEG 4 720x480 720x576 h264 1920x1080 FF mpeg MPEG4 640x480 f4v AVC H264 1280x720 flv Sorenson Spark 1920x1080 VP6 800x342 mp4 AVC H264 1920x1080 HEVC H26...

Page 56: ...C 8K H265 8192x4320 VP8 1920x1080 VP9 1920x1080 mov MPEG 4Visual 1280x720 mjpa 640x480 M JPEG 640x480 AVC H264 1920x1080 4K H264 3840x2160 mpeg MPEG 2 1920x1080 VC 1 1920x1080 MPEG 1 720x576 mts AVC 1...

Page 57: ...65 8192x4320 MPEG 1 1920x1080 avs 720x576 avs 1920x1080 avs2 3840x2160 AVC 1920x1080 MPEG 2 1920x1080 vob MPEG 2 720x576 wmv WMV1 640x480 WMV2 768x432 WMV3 1920x1080 webm VP8 1920x1080 VP9 1920x1080 4...

Page 58: ...oring and touch control for collaborative meetings See InstaShare 2 on page 55 for more information InstaQPrint Allows you to print a file or website image using aWi Fi or remote printer WPS Office Al...

Page 59: ...ory on the left panel to browse the suggested apps Function Description Search Search for an app Update Center Allows you to update the BenQ Store app Education Lists th suggested apps in the Educatio...

Page 60: ...splay is properly connected to lnternet When you enter InstaShare 2 the main interface is shown as below 1 2 3 No Function Description 1 Tutorial window Follow the guide to connect and pair your devic...

Page 61: ...rted printers see https printhand com list_of_supported_printers php 1 Tap the option on the left panel and browse and select the desired file photo page or image you want to print 2 Tap Manage Printe...

Page 62: ...torage device or cloud storage 2 Tap the function menu on the top panel to access the file format s various functions The description below is for a PowerPoint file the function menus for other file f...

Page 63: ...ndo an action Redo Tap to redo the last action Close Tap to close the presentation file Back Tap to return to the previous page Next Tap to go to the next page Exit Tap to exitWPS Office Supported Off...

Page 64: ...launch Email To use Email set up an account first Type your Email address and click NEXT After you ve signed up you will receive a verification email After you respond to the Email verification you ca...

Page 65: ...t bind your Amazon account to it If you already enable Multi Account Mode and AMS service and you have not yet bind your Ama zon account to it please follow the below steps 1 Access AMS website to lin...

Page 66: ...Apps 61 5 Download and install Alexa app on your phone Search Saffi and enable it 6 The setup is completed Press theVoice command key and speak the commands to start using Saffi...

Page 67: ...6503 350 typical RP7503 400 typical RP8603 400 typical Brightness without Glass Typical RP6503 400 typical RP7503 450 typical RP8603 450 typical Contrast Ratio Typical 1200 1 Viewing Angle 178 Touch T...

Page 68: ...USB Touch Output OPS External pass through MIC Camera USB Rear x 2 Front x 1 USB 3 0 RS232 x1 LAN RJ45 OPS 10M 100M 1000M Android 10M 100M 1000M LAN IN x1 LAN Out x1 USB Type C Rear Data Front Data P...

Page 69: ...kg Thickness of Machine and Wall Mount Wall mount VESA Mount VESA for NUC 100 x 100 mm Wall Hanging Screw Spec M8 25L x 4 VESA RP6503 600 x 400 mm RP7503 800 x 400 mm RP8603 800 x 600 mm Accessories P...

Page 70: ...Lock Yes Channel Lock Yes Sinage mode Screen Lock Yes Smart Sidebar Yes BenQ Customer API Yes Environment Operating Temperature 0 40 C Operating Humidity 20 80 without condensation Storage Temperatur...

Page 71: ...Product information 66 Dimensions RP6503 Unit mm...

Page 72: ...Product information 67 Dimensions RP7503 Unit mm...

Page 73: ...Product information 68 Dimensions RP8603 Unit mm...

Page 74: ...60Hz O 1280 x 1024 60Hz O O 1360 x 768 60Hz O O 1366 x 900 60Hz O O 1680 x 1050 60Hz O O 1920 x 1080 60Hz O O O O 3840 x 2160 24Hz O O O 3840 x 2160 25Hz O O O 3840 x 2160 30Hz O O O 3840 x 2160 50Hz...

Page 75: ...ion and try again No sound Check the following Have you turned on the mute function on the display or the input source device Turn off the mute function or increase the audio volume level and try agai...

Page 76: ...te control and television remote control receiving window thus leading to failure of remote control Check whether the battery electrode in the remote control is correct Check whether remote control ne...

Page 77: ...s well connected Check whether other electronic equipment or power tools are placed around the machine No color color is weak or image is weak Adjust chromaticity and brightness or contrast in menu Ch...