Important safety instructions
3
Notes on the LCD panel of this display
• The Liquid Crystal Display (LCD) panel of this display has a very thin protective layer
of glass which is liable to marking or scratching, and cracking if struck or pressured.
The liquid crystal substrate is also liable to damage under excessive force or extreme
temperatures. Please handle with care.
• The response time and brightness of the LCD panel may vary with the ambient
temperature.
• Avoid placing the display in direct sun or where direct sun or spot lighting will shine
onto the LCD panel, as the heat may damage the panel and the external casing of the
display, and the bright light will make viewing the display more difficult than necessary.
• The LCD panel consists of individual pixels to display images and is manufactured
according to the design specifications. While 99.9% of these pixels work normally, 0.01%
of the pixels may remain constantly lit (in red, blue or green) or unlit. This is a technical
limitation of the LCD technology and is not a defect.
• LCD screens, like plasma (PDP) and conventional CRT (Cathode Ray Tube) screens,
are also susceptible to ‘screen burn-in’ or ‘image retention’ which can be found on
the screen as visible fixed lines and shades. To avoid such damage to the screen, avoid
displaying still images (like On-Screen Display menus, TV station logos, fixed/inactive
text or icons) for more than 30 minutes. Change the aspect ratio from time to time.
Fill the entire screen with the image and eliminate the black bars whenever possible.
Avoid displaying images in 16:9 aspect ratio over a long period of time, otherwise there
may be visible burn marks on the screen as two vertical lines.
• Note: Under certain circumstances, condensation may occur on the inner side of the
cover glass, it’s a natural phenomenon and will not affect the operation of the display.
This condensation will usually disappear after around 2 hours of normal operation.
• RP series does not offer image retention function. For more information, please refer
to installation guide. If a still image is required for a display, it is recommended to
enable Pixel shift.
• RP series does not support portrait use; portrait use may cause display damage. BenQ
warranty will not cover faulty usage.
Safety notice for remote control
• Do not put the remote control in the direct heat, humidity, and avoid fire.
• Do not drop the remote control.
• Do not expose the remote control to water or moisture. Failure to do so could result
in malfunction.
• Confirm there is no object between the remote control and the remote sensor of the
product.
• When the remote control will not be used for an extended period, remove the
batteries.
