BENSON GUHA, User Instructions

 
The warranty commences from the date of 
dispatch from the manufacturer, and is 
subject to the terms detailed within the 
Benson Heating  'conditions of business'. 
 

Note (i)  

The warranty may be invalidated if - 
 
a) The warranty registration/commissioning 
card has not been completed and returned to 
Benson Heating  
 
b) The installation is not in accordance with 
the general requirements of this manual 
 
c) The flue arrangement and air supply for 
the heater are not in accordance with the 
manufacturers                  
recommendations, codes of practice, or 
similar standards 
 
d) Air flow through the heater is not in 
accordance with the manufacturers technical 
specifications 
 
e) Internal wiring on the heater has been 
tampered with or unauthorised service/
repairs undertaken 
 
f) The main electrical supply input to the 
heater has been interrupted during the 
heating mode 
 
g) The heater has been subject to and 
affected by the ingress of water in any form 
 
h) The heater is not operated at the rating(s) 
laid down in the manufacturers technical 
specifications 
 
i) The heater has not been operated or used 
within the normal scope of its intended 
application 
 
j) The manufacturer's recommended 
minimum service requirements have not 
been complied with 

Note (ii)

All warranty claims must contain the 
following information to enable processing to 
take place; 
 (1) Heater model 

 (2) Heater serial number 
 (3) Order reference/date of order, together 
with full installation details (name and 
address)  
(4)  Details or symptoms of fault  
(5)  Installers name and address. 
 
Faulty parts must be returned to the Benson 
Heating Spares Department, the address of 
which is provided on the cover of this 
manual. Any such parts will undergo 
inspection to verify the claim. Replacement 
parts supplied prior to this may be charged, 
and a credit supplied upon subsequent 
validation of the warranty claim. 
Consumable items are specifically not 
included within the scope of the warranty. 
 

Note (iii)

Notification is required immediately a fault is 
suspected.  
The manufacturer will not accept 
responsibility for any additional damage that 
has been caused, expense incurred, or 
consequential loss resulting from any failure 
of the heater(s).

2.0 Installation  

Note  

  It is a requirement that only qualified and 
competent personnel may undertake 
installation commissioning and servicing of 
GUH Range Heaters. 
 

Warning  

All of the basic criteria must be satisfied prior 
to commencing installation and 
commissioning, additionally, the Unit Heater 
must be positioned and installed so as to 
comply with all the relevant standards and 
guide lines 

(see section 8.0),

 as well as 

meeting national and local fire regulations 
and insurance criteria, especially if it is 
proposed that the heater is to be installed 
within a special risk area (e.g. proximity to 
where petrol engined vehicles are stored or 
parked, where cellulose spraying takes 
place, where woodworking machinery is 
operated, etc,). 
 
Indirect fired heaters 

must not

 be located in 

hazardous areas, however, it is permissible 
for the heater to supply air to such areas.