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Owner’s Manual

27

Warranty

Product Warranty, Returns and Legal

Your 

duo

 has been subject to careful final checks and test rides before delivery to you. Subject to the terms of the 

Benzina Zero Australian Warranty, Benzina Zero will repair or replace any defects in the materials or workmanship of 

duo

 that are notified to Benzina Zero during the warranty period as follows:

•  Major components - a 24 month or 10,000 kilometre warranty on the battery, controller, gauge and motor.

•  See the terms and conditions of the product warranty. See full warranty details in the Service Manual.

Summary of Contents for duo

Page 1: ...Owner s Manual ...

Page 2: ...a Zero Family The duo range of scooters is very special designed from the ground up to be the most versatile scooter on the road We wish you many years of safe and fun riding and congratulate you on becoming a Benzina Zero Hero Owner s Manual 2022 ...

Page 3: ...etain it for future reference Running in the Battery Brakes and Tyres Battery Allow 5 to 8 cycles for optimal battery performance as the system analyses your battery characteristics During the first 200km do no run your battery below 40 Brakes and tyres Ride slowly and apply brakes gently to run in tyres and brake pads during the first 100km We recommend keeping speed below 45km h during the run i...

Page 4: ...e Battery 14 Battery Storage 15 Operating Temperature 15 Charge Intervals 15 Long Term Storage 15 Charging 16 17 Charging Options 16 Charger Operations 16 Charger Features 16 Safety Information 17 Limited Warranty 17 Range Performance 18 Riding Modes 19 Eco Power Mode 19 Cruise Mode 19 Pre Ride 20 Pre Ride Inspection 20 Starting Procedure 20 Riding 21 Throttle 21 Braking 21 CBS duo only 21 Storage...

Page 5: ... Always be extra cautious at intersections and in high traffic situations A compliant motorcycle helmet must be worn at all times when riding Wearing a rider jacket gloves and boots is strongly advised Ensure that you hold the required rider licence for your state or country Never lend your vehicle to an inexperienced rider Never ride in another driver s blind spot Above all ride to live employ co...

Page 6: ...nual Right Side Overview 1 Rear view mirrors 2 Front brake lever 3 Front indicator 4 Headlamp 5 Front suspension 6 Rear disc brake 7 Rear brake caliper 8 Rear reflector and number plate light 9 Seat 10 Charging socket 11 Ignition 12 Throttle ...

Page 7: ... Owner s Manual 7 Left Side Overview 1 Rear brake lever 2 USB charger 3 Carry hook 4 Battery housing 5 Tail light 6 Rear indicator 7 Rear suspension 8 Motor 9 Centre stand 10 Side stand 11 Front brake caliper 12 Front disc brake ...

Page 8: ...1 4 2 3 5 6 7 8 Owner s Manual Handlebar Controls 1 Hazard switch light 2 Headlight switch 3 Mode switch 4 Throttle 5 High beam and low beam 6 Indicator switch 7 Horn Left handlebar Right handlebar ...

Page 9: ...tor 2 High beam indicator 3 Low beam indicator 4 Park light indicator 5 Ready indicator 6 Idle safety indicator 7 Recharge indicator 8 Fault warning indicator 9 Right turn indicator 10 Speed 11 Mode indicator 12 Odometer and trip meter 13 Fault code warning indicator 14 Battery percentage ...

Page 10: ...ur duo see page 11 Engaging Disengaging Keyless Mode To engage keyless start mode double press the keyless start button on the key remote The lights will flash and a confirmation tone will sound twice as the alarm has been deactivated and the display is illuminated Your duo is now ready to be operated without needing to insert the key into the ignition To disengage keyless mode press and hold the ...

Page 11: ...ll left position From the power off position push in on the key and rotate an ti clockwise to the steering lock position If the steering lock does not immediately engage gently move the handlebars a few degrees left to right while turning the key Disengaging Steering Lock Handlebars will be in the full left position From the steering lock position push in on the key and rotate key clockwise to the...

Page 12: ... left 5 Turn the key anticlockwise to the lock position Warning If side stand is down the scooter will not operate Centre Stand The centre stand should be used when parking the scooter for extend ed periods or when undertaking maintenance 1 Turn scooter off 2 While dismounted hold the left hand grip with your left hand 3 With your right hand hold the under seat grip 4 While applying firm pressure ...

Page 13: ...nvironmentally sustainable technology and does not use heavy metals like mercury or cadmium found in other batteries The battery in your duo uses high quality lithium technology it s at the forefront of rechargeable cell technology with superior reliability recharging time and power to weight ratio The battery does not develop charge memory so you can recharge as frequently as it is convenient to ...

Page 14: ...late by inserting key into battery lock and turn anticlockwise Lift battery vertically from the battery compartment Refit the Battery Lower battery into the battery compartment Lower battery locking plate into position and turn the battery lock clockwise Remove key from battery lock Warning For a longer service life and to prevent arcing wear and tear ensure the ignition is turned to off ...

Page 15: ...ttery due to unsuitable use and care of the battery is not covered under warranty The handling conditions described above must be followed or warranty will be voided Battery Storage Storing the battery for extended periods longer than 2 months can result in minimal loss of capacity maximum 1 2 Storing the battery in ideal conditions will obtain optimum safety and minimise the effect of capacity lo...

Page 16: ...mly connected to the charging socket Important Plug the charger into the battery after plugging into the standard AC outlet The charger will be turned off automatically after the battery is fully charged Unplug the charger from AC outlet when the charger is not in use Important Unplug the charger from AC outlet before unplugging the battery Charger Features Constant current and voltage CC CV Multi...

Page 17: ...ging power cord Important These techniques will ensure system integrity and will precisely control the charging voltage and current The battery will be fully charged but not overcharged Warning You must only use the charger supplied by Benzina Zero Do not use aftermarket products with the battery If charger becomes exceedingly hot or emits a smell please turn off immediately and contact dealer War...

Page 18: ...errain Ride conservatively when you first get your duo and adjust your riding style to reflect what you want out of your ride Modulated riding Streamlined seat position Reduced cargo Tyres correctly inflated Lower speeds Fewer stops Flat terrain Smooth roads Warmer weather No wind tailwind Dry roads Aggressive riding Upright seating position Heavier cargo Tyres under inflated Higher speeds More st...

Page 19: ...equipped with a cruise mode This mode allows for the consistent throttle input without the need to use the throttle Important The cruise mode does not maintain the vehicle at a specific speed To engage cruise mode press and hold the mode switch for 5 seconds until cruise appears on the display see item 11 on page 9 Once activated the scooter will maintain the current throttle position only To dise...

Page 20: ...ero dealer if you identify an issue Warning If the pre ride inspection is not conducted before using the duo damage to equipment or severe injury could result Pre Ride Starting Procedure 1 Deactivate alarm system see page 10 2 Insert the key and turn clockwise to the power on position see page 11 3 Mount the duo and move side stand to up position 4 Ensure the centre stand is up and all warning lig...

Page 21: ... both front and rear brake control levers Ensure that you shift your body weight to a stable position and brace against the force of deceleration to maintain control of the scooter Always brake before entering a turn a firm application of brakes mid turn may result in loss of control When braking in wet conditions or on loose surfaces braking maneuver should be slower and smooth a sudden applicati...

Page 22: ...the scooter s centre of gravity The duo has twin carry hooks The duo has high levels of utility especially when using the many genuine accessories options available Warning Weight distribution is an important factor in the stability and control of the vehicle Take care when adding accessories or cargo as this can affect the performance of the vehicle Never attach heavy items directly to the scoote...

Page 23: ...hat the pillion passenger Holds on to the operator Places feet on the pillion footpegs Leans into corners with the operator Important All Benzina Zero accessories are designed and tested to ensure that each it is fit for use Benzina Zero cannot be held liable for incompatibility or damages incurred by the use of non genuine accessories Important In many states wherein the duo can only be operated ...

Page 24: ...remover Wipe switches with damp cloth Warning Do not allow water to enter the battery compartment If cleaning the battery attach terminal covers and wipe with a damp cloth Do not use hydrocarbon based cleaning products as paint damage may result Do not use spray protectant on brake components or tyres Tyres Standard tyres for the duoare 12 inch tubeless Inflation pressure should be checked on cold...

Page 25: ...s corrosive and may cause irritation Avoid contact with skin or eyes In case of contact flush thoroughly with clean water and seek medical attention if contact with eyes How to check the brake fluid Brake fluid reservoirs are located on the handlebars The front brake is on the right handlebar and rear brake is on the left handlebar The procedure for checking the brake fluid is identical for both b...

Page 26: ...VIN Location Secure Vehicle Identification SVI Australia Only Motor Number Location 26 Owner s Manual Vehicle Identification Ride Side View Left Side View Ride Side View ...

Page 27: ...a Zero Australian Warranty Benzina Zero will repair or replace any defects in the materials or workmanship of duo that are notified to Benzina Zero during the warranty period as follows Major components a 24 month or 10 000 kilometre warranty on the battery controller gauge and motor See the terms and conditions of the product warranty See full warranty details in the Service Manual ...

Page 28: ... Portable and Onboard Braking Features Front and rear hydraulic disc brakes Front and rear hydraulic disc brakes with CBS combined braking system Unibody frame LCD dash LED headlamp 2 performance modes cruise mode remote start function quick accessories installation 12 inch wheels Range tested at constant 45km h with 85kg rider ...

Page 29: ...Owner s Manual 29 Notes ...

Page 30: ...anual 2022 Disclaimer All information in this publication is based on the latest production information available at the time of the last version release Benzina Zero reserves the right to make changes at any time without notice ...

Page 31: ...Owner s Manual 31 ...

Page 32: ...www benzinazero com info benzinazero com Benzina Zero 2022 ...

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