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Printed in USA 12/09 © 2009

4

524-500revD-EN

Pie Merchandiser
524-Series

Non-Scheduled Maintenance

Equipment surfaces may be hot. It is recommended that the unit be turned off for at least 10 minutes prior 

to performing any maintenance procedure.

Changing Illuminated Front Graphic on Door:

Tools: Phillips Screwdriver

Remove the four screws on the sides of the door and remove the door trim. Slide the POP graphic out. Slide new POP graphic 

in, making sure to leave white diffuser background panel in place. Replace the door trim and secure with screws.

Changing the Light Bulb in the Door:

Tools: Phillips Screwdriver

The POP graphic on the front door is illuminated by one fluorescent bulb. If the bulb burns out, turn off the cabinet. Remove the 

four screws (save removed screws) on the sides of the door trim and remove the trim along with the POP graphic and white 

diffuser. Replace the burned out bulb, the white diffuser, POP graphic and door trim. Secure the door trim with the previously 

removed screws. Turn the power switch on.

WARNING

Troubleshooting

SYMPTOM

DISPLAY READS

POSSIBLE CAUSE

REMEDY

No power

Blank

Facility circuit breaker tripped

Reset circuit breaker

Power cord to unit is unplugged

Plug in power cord

Faulty transformer

Replace

Faulty controller

Replace

Faulty ON/OFF switch

Replace

Faulty wiring

Follow wiring per diagram

No Heat/Low Temp

Ambient air temperature

Hi limit faulty or tripped

Reset/Replace

Faulty heat element

Replace

Faulty relay

Replace

Faulty air probe

Replace

Faulty controller

Replace

Door not closed

Make sure Merchandiser door is closed 

properly

Controller LEDs

LED segments are out/dim

Loose wiring

Follow wiring per diagram

Faulty controller

Replace

Product not getting 

hot enough

Normal

Wrong setting or menu being used

Correct temperature setting
Check calibration with MRC Card

Function key does 

not operate

Normal

Faulty controller

Replace

Summary of Contents for Prince Castle 524 Series

Page 1: ...aired at the option of Prince Castle Inc without cost to the customer for parts or labor This warranty is subject to the following exceptions conditions Use of any non genuine Prince Castle parts void...

Page 2: ...a low temperature alarm The controller is factory pre set for baked pies with a holding temperature of 165 F 74 C The controller s temperature setting needs to be adjusted for fried pies which require...

Page 3: ...ge the Temperature setpoint Turn the power on To view the temperature setpoint press and hold the temperature set button To change the temperature setpoint press and hold the temperature set button pr...

Page 4: ...raphic and white diffuser Replace the burned out bulb the white diffuser POP graphic and door trim Secure the door trim with the previously removed screws Turn the power switch on WARNING Troubleshoot...

Page 5: ...Fan MCDCCE 4 524 005S Controller Display PCB 5 524 006S Light Socket 6 524 007S Light Bulb 7 78 228S Power Switch 9 72 200 15S Power Cord 10 524 008S Pie Caddy No Part No Description 11 524 009S Powe...

Page 6: ...ACK RED TO GROUND BLU GRN YEL BRN BRN WHITE BLACK BLU BRN GRN YEL GRN YEL TO GROUND WHITE WHITE BLACK BLACK BLU BRN WHITE BLACK BRN BRN BLU BRN BLU TERMINAL BLOCK POWER SWITCH TEMPERATURE LIMIT HUBBLE...

Page 7: ...RED TO GROUND BLU GRN YEL BRN BRN WHITE BLACK BLU BRN GRN YEL GRN YEL TO GROUND WHITE WHITE BLACK BLACK BLU BRN WHITE BLACK BRN BRN BLU BRN BLU TERMINAL BLOCK POWER SWITCH TEMPERATURE LIMIT HUBBLE FIL...

Page 8: ...find information about how to avoid damaging the equipment while doing a procedure Tips Look for this icon to find helpful tips about how to do a procedure PREP EQUIPMENT PR 63 Prince Castle Pie Merch...

Page 9: ...efore cleaning Hot Surfaces Do not attempt to clean a hot merchandiser 2 Remove the pie caddy from the cabinet Bring the pie caddy to the back sink Wash in back sink rinse and sanitize Use a KAY NO SC...

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