Bernafon Zerena Series, Instructions For Use Manual

Page 1: ...ZERENA Instructions for Use ITE In the Ear Hearing Aids IIC CIC ITC ITE HS ITE FS only for 2 4 GHz models...

Page 2: ......

Page 3: ...id models battery sizes and styles Models Zerena 9 ZR9 Zerena 7 ZR7 Zerena 5 ZR5 Zerena 3 ZR3 Zerena 1 ZR1 Battery size 10 312 13 2 4 GHz Yes No NFMI Yes No Styles IIC Invisible In the Canal CIC Compl...

Page 4: ...id Please read the booklet carefully including the warning sections This will help you to achieve the full benefit of your new hearing aid Your hearing care professional has adjusted the hearing aid t...

Page 5: ...ing the hearing aid fitting performed by your hearing care professional Intended use The hearing aid is intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing wi...

Page 6: ...your in the ear hearing aid there are several different styles available with different battery sizes Please see the model overview for your style and battery size This will make it easier for you to...

Page 7: ...13 MultiTool for handling batteries and cleaning 14 Turn the hearing aid ON and OFF 15 When to replace a battery 16 Replace the battery 17 Insert the hearing aid 19 Remove your hearing aid 20 Caring f...

Page 8: ...Pairing hearing aid with iPhone 35 Re connect your hearing aids to your iPhone iPad or iPod touch 38 Bernafon EasyControl A app 39 Wireless accessories 41 Other options optional 42 Tinnitus SoundSupp...

Page 9: ...t Tinnitus SoundSupport 51 Warnings related to Tinnitus SoundSupport 53 General warnings 55 Troubleshooting guide 60 Water dust resistance IP68 62 Conditions of use 64 Warranty certificate 65 Internat...

Page 10: ...be positioned differently on your hearing aid Battery drawer Contains the battery and functions as on off switch Pull out string Pull out the hearing aid Sound outlet Sound out Vent Vent Push button o...

Page 11: ...at it is and does Battery drawer Contains the battery and functions as on off switch Sound outlet Sound out Vent Push button optional Mute change volume and program Vent Microphone inlet Sound in Volu...

Page 12: ...ifferently on your hearing aid Battery drawer Contains the battery and functions as on off switch Microphone inlet Sound in Vent Push button optional Mute change volume and program Volume wheel option...

Page 13: ...istinguish between the left and the right hearing aid as they might be shaped and programmed differently A BLUE shell dot or text identifies the LEFT hearing aid A RED shell dot or text identifies the...

Page 14: ...ve devices Brush Wire loop Magnet MultiTool for handling batteries and cleaning The MultiTool contains a magnet that makes it easier to replace the battery in the hearing aid It also contains a brush...

Page 15: ...the standard settings of the hearing aid programmed by your hearing care professional simply open and then close the battery drawer Turn ON Close the battery drawer with the battery in place Turn OFF...

Page 16: ...rking bring spare batteries with you or replace the battery before you leave home If your hearing aid has Bluetooth this will be turned off and it will not be possible to use wireless accessories The...

Page 17: ...er Remove the sticky label from the side of the new battery Tip Wait 2 minutes so that the battery can draw air to ensure optimal functioning 3 Insert Insert the new battery into the battery drawer Ma...

Page 18: ...ay a jingle through the earpiece Hold the earpiece close to your ear to hear the jingle Tip The MultiTool can be used for battery change Use the magnetic end to remove and insert batteries The MultiTo...

Page 19: ...e hearing aid in your ear canal Step 2 Gently pull your ear outwards and push the hearing aid into the ear canal twisting slightly if necessary Follow the natural contour of the ear canal Push the hea...

Page 20: ...ntly pull the hearing aid from the ear canal If your hearing aid doesn t have a pull out string you can remove it by pulling on the edge of the hearing aid IMPORTANT NOTICE DO NOT use the battery door...

Page 21: ...ring aid hold it over a soft surface to avoid damage if you drop it Cleaning the hearing aid Carefully brush away debris from the microphone inlets with a clean brush Gently brush the surface Make sur...

Page 22: ...aid It must never be washed or immersed in water or other liquids Clean the vent by pressing the brush through the hole while twisting it slightly Vent Vent If the vent is very small a special tool m...

Page 23: ...ring care professional Filter replacement The filters keep wax and debris from damaging the hearing aid If the filters become clogged please replace the filters or contact your hearing care profession...

Page 24: ...o pins one empty for removal and one with the new ProWax miniFit filter 2 Remove Push the empty pin into the ProWax miniFit filter in the hearing aid and pull it out New filter 3 Insert Insert the new...

Page 25: ...e packaging The tool has two ends one for removal and one with the new T Cap filter New filter 2 Remove Push the tool fork under the top edge of the used T Cap filter and lift it out 3 Insert Insert t...

Page 26: ...tool from the packaging The tool has two ends one for removal and one with the new O Cap filter New filter 2 Remove Push the pointed end of the tool into the existing O Cap filter and pull it out 3 In...

Page 27: ...ng aid will still be working It is only necessary to activate flight mode on one hearing aid to turn off Bluetooth on both hearing aids If your hearing aid does not have a push button you need to turn...

Page 28: ...e optional Please contact your hearing care professional to find out how your hearing aid is programmed If you experience difficult listening situations a special program may be helpful These are prog...

Page 29: ...m change only and a long press if it is also used for volume control Note that if you have two synchronized hearing aids both hearing aids respond when either push button is operated the RIGHT hearing...

Page 30: ...earing care professional Program Sound you will hear when activated When to use 1 1 beep 2 2 beeps 3 3 beeps 4 4 beeps Program change Independent Synchronized LEFT RIGHT Short press Long press Only av...

Page 31: ...e up or down A short press on the RIGHT hearing aid increases the volume A short press on the LEFT hearing aid decreases the volume You will hear 2 beeps at the start up level You will hear 3 beeps at...

Page 32: ...volume with volume wheel The volume wheel allows you to adjust the volume You may hear a click when you turn the volume up or down Turn forward to turn up volume Turn backwards to turn down the volum...

Page 33: ...e for hearing aids with push button IMPORTANT NOTICE Do not use the mute function as an off switch as the hearing aid still draws current from the battery in this mode Apply a very long press 4 second...

Page 34: ...6 iPhone 5s iPhone 5c iPhone 5 9 7 inch iPad Pro 12 9 inch iPad Pro iPad Air 2 iPad Air iPad 4th generation iPad mini 4 iPad mini 3 iPad mini 2 iPad mini and iPod touch 5th and 6th generation Devices...

Page 35: ...ng hearing aid with iPhone 2 General 1 Settings On the General screen choose Accessibility Open your iPhone and go to Settings Make sure Bluetooth is on Then choose General General Accessibility Bluet...

Page 36: ...lity Open and close the battery drawer on both hearing aids and place them close to your iPhone The hearing aids remain in pairing mode for 3 minutes On the Accessibility screen choose MFi Hearing Dev...

Page 37: ...needed for each hearing aid Your iPhone will detect the hearing aids for pairing Detected devices will appear in your iPhone list Choose your hearing aids Andrea s Hearing Devices Bernafon Zerena 9 B...

Page 38: ...Pod touch When you turn off your hearing aids or Apple device these will no longer be connected To connect them again turn on your hearing aids by opening and closing the battery door The hearing aids...

Page 39: ...u to connect and control an endless range of other devices by linking to IFTTT via the internet Go to www bernafon com products accessories for more details and information on compatibility Bernafon E...

Page 40: ...accessories Apple the Apple logo iPhone iPad iPod touch and Apple Watch are trademarks of Apple Inc registered in the U S and other countries App Store is a service mark of Apple Inc Android Google P...

Page 41: ...nction as a remote microphone and remote control TV A TV A adapter is a wireless transmitter of sound from TV and electronic audio devices The TV A streams sound directly to your hearing aid RC A RC A...

Page 42: ...is shown wherever a teleloop has been installed Auto Telephone only optional for some styles The Auto Telephone can automatically activate a phone program in the hearing aid if your telephone has a d...

Page 43: ...nitus SoundSupport is targeted to licensed hearing care professionals audiologists hearing aid specialists or otolaryngologists who are familiar with the evaluation and treatment of tinnitus and heari...

Page 44: ...p manage tinnitus Your hearing care professional will also be able to offer the appropriate follow up care It is important to follow his her advice and directions regarding such care Prescription use...

Page 45: ...relief It offers a number of different sound options Together with your hearing care professional you can select your preferred sound s Tinnitus SoundSupport programs Together with your hearing care p...

Page 46: ...with Tinnitus SoundSupport When you select a hearing aid program for which Tinnitus SoundSupport is activated your hearing care professional can only set the push button on your hearing aid to work a...

Page 47: ...to press the push button repeatedly until desired level is reached B How to change Tinnitus SoundSupport volume in both ears simultaneously You can use one hearing aid to increase the sound and the ot...

Page 48: ...rt volume in both ears simultaneously You can use one hearing aid to increase decrease the sound in both hearing aids When changing the volume in one hearing aid the volume on the other hearing aid wi...

Page 49: ...ust the environmental sounds in a program with Tinnitus SoundSupport with EasyControl A or SoundClip A EasyControl A app for iPhone iPad iPod touch and Android devices offers the possibility to adjust...

Page 50: ...prolonged period of time Your hearing care professional will advise you of the maximum amount of time per day you should use Tinnitus SoundSupport It should never be used at uncomfortable levels See...

Page 51: ...Tinnitus SoundSupport will decrease as you increase the level above 80 dB A SPL The fitting software will automatically display a warning when the hearing aid exceeds 80 dB A SPL See max wearing time...

Page 52: ...ring damage The Limitation on Use table in the fitting software displays the number of hours the patient can safely use Tinnitus SoundSupport Note the max wearing time for each program for which Tinni...

Page 53: ...or a possible change in hearing thresholds Should you experience or notice a change in hearing or tinnitus or any dizziness nausea headaches heart palpitations or possible skin irritation at the poin...

Page 54: ...m wearing time Always follow the maximum wearing time per day of the Tinnitus SoundSupport advised by your hearing care professional Prolonged use may lead to worsening of your tinnitus or of your hea...

Page 55: ...itions Furthermore note that in most cases infrequent use of a hearing aid does not permit a user to attain full benefit from it Consult your hearing care professional if you experience unexpected ope...

Page 56: ...drawer upon request This is strongly recommended for infants small children and people with learning difficulties Children younger than 36 months must always use a tamper resistant battery drawer Plea...

Page 57: ...manufacturers of implantable defibrillators and pacemakers regarding use with mobile phones and magnets The Auto Telephone magnet and MultiTool which has a built in magnet should be kept more than 30...

Page 58: ...l care should be exercised in selecting fitting and using a hearing aid where maximum sound pressure capability exceeds 132 dB SPL IEC 711 as there may be risk of impairing the remaining hearing of th...

Page 59: ...craft Your hearing aid contains Bluetooth On board an aircraft flight mode must be activated unless Bluetooth is permitted by the flight personnel Please see the model overview to see if your hearing...

Page 60: ...gged microphone inlet Hearing aid microphone muted Intermittent or reduced sound Clogged sound outlet Moisture Dead battery Squealing noise Hearing aid not inserted properly Ear wax accumulated in ear...

Page 61: ...lace the battery Re insert the hearing aid Have ear canal examined by your doctor 1 Unpair your hearing aids Settings gGeneral gAccessibility gHearing Devices gDevices gForget this device 2 Turn Bluet...

Page 62: ...in contact with water and stop working please follow these guidelines 1 Gently wipe off any water 2 Open the battery drawer and remove the battery and gently wipe off any water in the battery drawer...

Page 63: ...5 to 93 non condensing Storage and transportation conditions Temperature and humidity should not exceed the following limits for extended periods during transportation and storage Temperature 25 C to...

Page 64: ...certificate Name of owner Hearing care professional Hearing care professional address Hearing care professional phone Purchase date Warranty period Month Model right Serial no Model left Serial no Ba...

Page 65: ...ized party exposure to corrosive conditions physical changes in your ear damage due to foreign objects entering the device or incorrect adjustments are NOT covered by the limited warranty and may void...

Page 66: ...lso contains a radio transceiver using Bluetooth Low Energy BLE and a proprietary short range radio technology both working at ISM band 2 4 GHz The radio transmitter is weak and is always below 4 8 dB...

Page 67: ...odule with Battery size 13 FCC ID U6XAUITE13 IC 7031A AUITE13 Battery size 312 FCC ID U6XAUITE312 IC 7031A AUITE312 The device complies with Part 15 of the FCC Rules and with Industry Canada s licence...

Page 68: ...essential requirements and other relevant provisions of Directive 2014 53 EU Declaration of Conformity is available from the manufacturer Bernafon AG Morgenstrasse 131 CH 3018 Bern Switzerland Waste f...

Page 69: ...aid Left Right Yes No Volume control Yes No Yes No Program shift Yes No Yes No Mute Yes No Yes No Tinnitus SoundSupport Yes No Volume control indicators On Off Beeps at min max volume On Off On Off Cl...

Page 70: ...ies according to local regulations or return them to your hearing care professional for disposal Electronic equipment covered by Directive 2012 19 EU on waste and electrical equipment WEEE E2105 Regul...

Page 71: ...of symbols used on the packaging label Keep dry Indicates a medical device that needs to be protected from moisture Caution symbol Consult instructions for use for warnings and cautions REF Catalogue...

Page 72: ...ax hours per day Max hours per day 4 Max hours per day Max hours per day 190430 UK Ref OSHA Occupational Safety Health Administration U S department of Labour DIRECTIVE 2003 10 EC on the minimum healt...

Page 73: ...15 mm 8 15 mm 9 0 mm 19 mm Placeholder for FSC logo...

Page 74: ...Africa Bernafon South Africa Pty Ltd 39 Van Vuuren Street Constantia Kloof 1709 Phone 27 11 675 6104 Australia Bernafon Australia 629 Nudgee Road Nundah QLD 4012 Freecall 1800 809 111 Phone 61 7 3250...