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•  Air stream too weak 

 

•  Air steam hits obstruction

•  Negative pressure

•  Shaft rotating inside fan

•  One motor not operating

•  Nozzle not angled out far enough

•  Unit too powerful

•  Air movement too cold

•  Pushing air outside building

SEE 

AIR

 

 IS NOT HITTING FLOOR

 SYMPTOMS

•  Switch turned to “ON” position

•  Thermostat not set properly

•  Coils burned out due to lack of air

•  Automatic reset thermal cutout failed in open position

•  Manual reset thermal cutout tripped (if supplied)

•  Adjust nozzle to proper position, adjust motor speed; 

see installation instructions

•  Remove obstruction or reposition air curtain (move out 

 

3/8” for every 1” up from the door)

•  Relieve negative pressure by providing makeup air

•  Tighten set screws

•  Repair or replace motor

•  Adjust nozzle angle to outside

•  Adjust motor speed

•  Add auxiliary heat to overcome wind chill factor

•  Adjust discharge angle back into building, adjust motor 

speed

•  Replace switch or check wiring

•  Change thermostat setting

•  Correct airflow problem; replace coils

•  Replace automatic thermal cutout

•  Reset manual thermal cutout

AIR IS NOT HITTING 

FLOOR

UNEVEN AIR

EXCESSIVE AIR 

MOVEMENT AT DOOR-

WAY

ELECTRICALLY HEATED MODELS

NO HEAT

MINIMAL HEAT

EXCESSIVE HEAT

STEAM/HOT WATER HEATED UNITS

EXCESSIVE HEAT

MINIMAL HEAT

NO AIR

•  Power supply line open (no power)

•  Fuse blown/circuit breaker tripped

•  Motor overload tripped

•  Failed switch

•  Check power source, check method of control in ON 

position

•  Replace fuse(s)/reset breaker

•  Internally protected motor - should reset automatically 

 

after cool-down, if not, replace motor.

•   Replace switch

MOTOR RUNNING/FANS ARE NOT ROTATING

MINIMUM AIR

ELECTRICAL CONTROLS NOT FUNCTIONING WHEN DOOR IS OPEN

SYMPTOMS 

REMEDY

CAUSE

•  Broken or damaged flexible hub

•  Shaft rotating inside fan

•  Selector switch is in off position

•  Door limit switch not operating

•  Air directional discharge vanes mis-adjusted

•  Inadequate intake clearance

•  Blower motor operates below speed

•   Fan rubbing against housing

•  Fan wheels clogged with dirt

•  Fan in backwards

•  Replace fan sleeve/reengage coupling

•  Tighten set screws/tighten fan on shaft

•  Turn switch to “ON” position

•  Repair or replace limit switch

•  Adjust vanes to proper position, see instructions

•  Move air curtain or remove obstruction

•  Provide adequate space for air curtain

•  Improper voltage

•  Free fan from housing

•  Clean and vacuum fan wheels

•  Check fans for blade curve toward discharge

•  Thermostat in wrong location - thermostat too  

close to discharge

•  Improper voltage

•  Thermostat not set properly 

•  Low entering air temperature

•  Incorrect speed range

•  Thermostat in wrong location

•  Thermostat not set properly

•  Insufficient air over coil

•  Improper voltage

•  Too high steam/hot water pressure

•  Inadequate air flow, fins plugged up, dirty coils

•  Insufficient removal of condensation (steam)

•  Not enough steam pressure/water temperature too 

low

•  Intake air below design temperature 

 

•  Move thermostat away from air stream

•  Supply proper voltage

•  Change temperature setting 

•  Based on unit temperature rise, reduce speed

•  Set dip switch to electric heated speed range

•  Move the thermostat closer to air stream

•  Change temperature setting

•  Remove restriction on intake

•  Supply proper voltage

•  Reduce steam pressure/hot water flow

•  Clean intake and coils

•  Increase trap size

•  Raise pressure for steam/increase water flow

•  Increase steam pressure/increase water flow

X. TROUBLESHOOTING

Summary of Contents for AHD10

Page 1: ...ING INSTRUCTIONS 7 INTELLISWITCH QUICK START OPERATION 9 FAQ s FREQUENTLY ASKED QUESTIONS 11 VIII MAINTENANCE AND CLEANING 8 IX SERVICE 8 X TROUBLESHOOTING 13 XI APPENDIX A SERIAL NETWORK CONNECTION P...

Page 2: ...aving jurisdiction including fire rated construction See page 6 ELECTRICAL CONNECTIONS NEC Code ANSI NFPA No 70 E When cutting or drilling into wall or ceiling do not damage electrical wiring and othe...

Page 3: ...ace add locking screws 2 Locking Screws One In Each Corner Mounting Plate 45 Lip and Rubber Vibration Gasket Discharge Nozzle Before hanging check to see what the clearance is above the door 6 minimum...

Page 4: ...rway a door opening device etc the effectiveness of the air curtain will be greatly reduced See Figure 2 B For optimum performance the bottom of the air curtain discharge nozzle should be no more than...

Page 5: ...2 Lower the unit into place allowing it to rest on the lower lip of the mounting plate 3 After the unit is securely attached to the mounting plate re install the two 2 locking screws at the bottom cor...

Page 6: ...e temperature is to be measured the sensor may be left on the endplate or positioned elsewhere Do not put any clamps on the rubber coated tip D Remove the junction box cover E Connect all supply and c...

Page 7: ...ts will have the fans activated by a door switch or sensor The unit speed can be selected from the Intelliswitch display 3 Heated units will have fans activated by a door switch or sensor but may also...

Page 8: ...ps head screws on the bottom of the unit Vacuum and scrape if necessary to remove the build up of dirt and debris The motor s are permanently lubricated and require no additional lubrication Re instal...

Page 9: ...to run after the door closes Start Time Programmable time of day air curtain becomes active Stop Time Programmable time of day air curtain stops running T Stat Mode Set only heat or heat fan Set Time...

Page 10: ...ir curtain turns off Door opens The air curtain activates Door shuts The air curtain continues to run Door opens The air curtain is off Door shuts The air curtain is off OFF 5 Standard Mode of Operati...

Page 11: ...e panel and lock the service disconnecting means to prevent power from being switched on accidentally When the service disconnecting means cannot be locked securely fasten a prominent warning device s...

Page 12: ...curtain is heated make sure that the thermostat isn t wired to the door switch leads Door switch leads are blue and labeled 9 10 Q How can I check the door switch to be sure it s working A The Intelli...

Page 13: ...FANS ARE NOT ROTATING MINIMUM AIR ELECTRICAL CONTROLS NOT FUNCTIONING WHEN DOOR IS OPEN SYMPTOMS REMEDY CAUSE Broken or damaged flexible hub Shaft rotating inside fan Selector switch is in off positio...

Page 14: ...operated in a network there are three options available under the Programming Menu that manage how they interact with each other Door Switch door Thermostat temp Stand By Stby Each option can be set t...

Page 15: ...PURE mode operation When the door opens The air curtain and if applicable the heater s activate and run at set speed When the door closes for heated models The PURE mode allows for the air curtain to...

Page 16: ...iability for repairs made outside its factory without proper written consent from its service manager nor for any transportation charges on apparatus returned to the factory without written authorizat...

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