BEFORE YOU CALL FOR SERVICE
Please check the following before calling for service. It may save you time and expense.
PROBLEM
POSSIBLE CAUSE
SOLUTION
1. Part or all of
Drawer Microwave
does not
operate.
• Power cord of Drawer Microwave is not
completely connected to the electrical outlet.
• Power outage.
• Fuse/circuit breaker at home doesn’t work.
• Drawer Microwave is in Demo Mode.
• Make sure the power cord is tightly
connected to the outlet.
• Check house lights to be sure. Call your local
electric company for service.
• Replace the fuse or reset the circuit breaker.
• See page 18 for how to cancel Demo Mode.
2. Food in Drawer
Microwave is not
heated.
• No power to the appliance.
• Drawer Microwave controls improperly set.
• Drawer Microwave is in Demo Mode.
• See SOLUTION for PROBLEM 1.
• Check if the controls have been properly set.
• See page 18.
3. Drawer Microwave
light does not work.
• Light bulb is loose or burned out.
• Call for service.
4. Touch controls will
not operate.
• Control Lock is on.
• See page 17 to unlock.
5. Display flashes.
• Power failure.
• Touch Clear pad and reset the clock. If the
Drawer Microwave was in use, you must
reset the cooking function.
6. Steam from the vent. • During microwaving, steam may come from
the right side of the vent.
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