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Problems
Pump does not operate
Pump does not heat properly
Lay-Z-Massage System
does not work
Pump adapters are not level with
the spa adapters
Spa pool leakage
Water is not clean
Probable Causes
- Spa is torn or punctured
- Air valve is loose
Solutions
- Check power source
- To get assistance visit our website www.bestwaycorp.com support section
- Elevate the pump with wood or another type of insulated material to
bring the pump's adapters level with the spa's adapters
- Power failure
- Power circuits broken
- Temperature set too low
- Dirty filter cartridge
- The thermal cut-out cuts off
- The heating element has failed
- Air Pump is overheating
- The massage system
stops automatically
- Air pump is broken
- One characteristic of PVC is that it
changes shape, which is normal
- Insufficient filtering time
- Dirty Filter Cartridge
- Improper water maintenance
- Set the heating system to a higher temperature
(refer to Pump Operation section)
- Clean/replace the Filter Cartridge
(refer to Filter Cartridge Cleaning and Replacement section)
- Re-start when the temperature is below 38°C (100°F)
- To get assistance visit our website www.bestwaycorp.com support
section
- Unplug the pump and wait two hours until the pump has cooled.
Insert the plug and press the massage system button
- Press the massage system button to reactivate
- To get assistance visit our website www.bestwaycorp.com support
section
- Increase filtration time
- Clean/replace the Filter Cartridge (refer to Filter Cartridge Cleaning
and Replacement section)
- Refer to the chemical manufacturer’s instructions
- Use provided repair patch
- Using soapy water, cover the air-valve to check if air is leaking, if
so, use the provided wrench to fasten the air-valve following these
steps:
1. Deflate the SPA.
2. With one hand, hold the backside of the air valve from the inner
side of the spa wall and turn the wrench clockwise.
Control panel not working
What kind of chemicals should be
used for water maintenance?
Please consult your local chemical supplier for information about chemical maintenance.
Pay close attention to the chemical manufacturer’s instructions.
Water leaks from the adapters
between the pump and spa
Insert the three stopper caps on to the spa’s ports to prevent water from escaping and disconnect the
pump. Check and make sure the seals are placed correctly inside the pump adapters. If the seals are
missing or not installed correctly, please to get assistance visit our website www.bestwaycorp.com support
section. If the seals are correctly in place, reconnect the pump to the spa and hand-tighten the adapters.
- The control panel has an auto-lock,
which is activated after 5 minutes of
inactivity. The LED display has one
icon: If the lock icon is
highlighted, the control panel is
locked.
- Control panel is not activated.
- To unlock the control panel, press the button for 3 seconds.
If the control panel will not unlock, restart the pump – unplug and
plug in the pump.
- Press the on/off button for 2 seconds
If the problem persists, please to get assistance visit our website
www.bestwaycorp.com support section
There is a defect in your spa
- To get assistance visit our website www.bestwaycorp.com support
section
PRCD test failed
HydroJet System does not work
- Unplug the pump and wait for two hours until the pump
has cooled. Plug in and try again
- To get assistance visit our website www.bestwaycorp.com support section
- Water pump is overheating
- Water pump is broken
TROUBLESHOOTING
Bestway strives to provide the most trouble-free spas on the market. If
you experience any problems whatsoever, do not hesitate to contact Bestway or your authorized
dealer. Here are some helpful tips to help you to diagnose and rectify some common sources of
trouble.
Lay-Z-Spa Storage
Before storing, make sure the spa and pump are completely dry. This is essential to extend the
life of the spa. We recommend using the pump to blow dry the spa, pump and pipes. Remove
the filter sets and discard the used filter cartridges. Re-attach the two stopper caps onto the spa’s
inlet and outlet valves. It is recommended you store the spa in its original package in a warm dry
place.
NOTE:
Plastic becomes brittle and susceptible to breaking when exposed to subzero temperatures.
Freezing can severely damage the spa. Improper winterization of your spa can void your warranty.
Disposal
Waste electrical products should not be disposed of with household waste. Please
recycle where facilities exist. Check with your local authority or retailer for recycling
advice.
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欧规
HydroJet SPA
说明书
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