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Lay-Z-Spa Storage
Disposal
Make sure the spa and pump are completely dry. This is essential to extend the life of the spa. We recommend using the pump to blow dry the
spa, pump and pipes. Remove the filter sets and discard the used filter cartridges. Re-attach the two stopper caps onto the spa’s inlet and outlet
valves. It is recommended you store the spa in its original package in a warm dry place.
TROUBLESHOOTING
Bestway strives to provide the most trouble-free spas on the market. If you experience any problems whatsoever,
do not hesitate to contact Bestway or your authorized dealer. Here are some helpful tips to help you to diagnose and rectify some common
sources of trouble.
Meaning of crossed-out wheeled dustbin symbol: Do not dispose of electrical appliances as unsorted municipal waste, use
separate collection facilities. Contact your local government for information regarding the collection systems available. If
electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the
food chain, damaging your health and well-being. When replacing old appliances with new ones, the retailer is legally obligated
to take back your old appliance for disposals at least free of charge.
NOTE:
Plastic becomes brittle and susceptible to breaking when exposed to subzero temperatures.
Freezing can severely damage the spa. Improper winterization of your spa can void your warranty.
Problems
Pump does not operate
Pump does not heat properly
Lay-Z-Massage System
does not work
Pump adapters are not level
with the spa adapters
Spa leakage
Water is not clean
Probable Causes
- Spa is torn or punctured
Solutions
- Check power source
- Unplug and plug the pump back in
- Contact your local Bestway After Sales service
point to get instructions
- Set to a higher temperature refer to section pump
operation
- Clean/replace the Filter Cartridge refer to section
filter cartridge cleaning and replacement
- Add water to specified levels
- Press the Reset button on the pump refer to
section pump operation
- Contact your local Bestway After Sales service
point to get instructions
- Unplug the pump and wait two hours so the pump
has cooled. Insert the plug and press the
Lay-Z-Massage System Button
- Press the Lay-Z-Massage System Button to
reactivate
- Contact your local Bestway After Sales service
point to get instructions
- Elevate the pump with wood or another type of
insulated material to bring the pump's adapters
level with the spa's adapters
- Use provided repair patch
- Increase filtration time
- Clean/replace the Filter Cartridge refer to section
filter cartridge cleaning and replacement
- Refer to the chemical manufacturer’s instructions
- Power failure
- Test Button is pushed
- Power circuits broken
- Temperature set too low
- Dirty Filter Cartridge
- Improper water levels
- The thermal cut-out cuts off
- Heating element failed
- Air Pump is too hot
- The Lay-Z-Spa Massage
stops automatically
- Air pump is broken
- One characteristic of PVC
is that it changes shape,
which is normal
- Insufficient filtering time
- Dirty Filter Cartridge
- Improper water maintenance
