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303021293193_14x21cm_23

季澳规

AirJet

AirJet Plus SPA

说明书

12

Problems

Pump does not operate

Pump does not 

heat properly

Massage System

does not work  

Pump adapters are not 

level with the spa 

adapters 

Spa pool leakage

Water is not clean

Probable Causes

- Spa is torn or punctured

- Air valve is loose 

Solutions

- Check power source

- For assistance, please visit the support section on our website,

  www.bestwaycorp.com

- Elevate the pump with wood or another type of insulated material to 

  bring the pump's adapters level with the spa's adapters 

- Power failure

- Power circuits is broken

- Air pump is overheating

- The massage stops automatically

- Air pump is broken

One characteristic of PVC 

is that it changes shape, 

which is normal

- Insufficient filtering time

- Dirty filter cartridge

- Improper water maintenance

- Unplug the pump and wait two hours until the pump has cooled. Insert 

  the plug and press the Massage System Button

- Press the Massage System Button to reactivate

- For assistance, please visit the support section on our website,

  www.bestwaycorp.com

- Increase filtration time

- Clean/replace the filter cartridge (refer to Filter Cartridge Cleaning and 

  Replacement section)

- Refer to the chemical manufacturer’s instructions

PRCD test failed

Something is wrong with 

the spa

- For assistance, please visit the support section on our website,

  www.bestwaycorp.com

Control panel is not 
working

The control panel has an auto-lock, 
which is activated after 5 minutes of 
inactivity. The LED display has one 
icon:        If the lock icon is highlighted, 
the control panel is locked.
- Control panel is not activated.

- Seals are missing inside the pump 

adapters

- Seals are not in the correct position

- Seals are damaged

- Adapters are not tightened correctly

What kind of chemicals 

should be used for water 

maintenance?

Please consult your local chemical supplier for information about chemical maintenance. 

Pay close attention to the chemical manufacturer’s instructions

Water leaks from the 

adapters between the 

pump and spa

- Insert the stopper caps on the spa ports to prevent the water from 

escaping and disconnect the pump. Check if the seals are in place.

- If the seals are not in the correct position, open the gears, and place 

the seals in correct position.

- If the seals are damaged, they must be replaced. For assistance, 

please visit the support section on our website, 

www.bestwaycorp.com.

- If the seals are in correct position, the adapters are not tightened 

correctly. Connect the pump to the spa, hand-tighten the adapters, and 

remove the stopper caps from the spa ports. If there is leakage, 

tighten the adapter until there is no leakage.

- Use provided repair patch

- Using soapy water, cover the air-valve to check if air is leaking, if so, 

1. Screw valve: fasten the air-valve by tuning the valve clockwise.

2. For Drop stitch SPA: Deflate the spa. With one hand, hold the 

backside of the air valve from the inner side of the spa wall and turn the 

wrench clockwise.

- Temperature set too low

- Dirty filter cartridge

- The thermal cut-out cut off

- Spa is not covered

- Heating element failed 

- Set spa to a higher temperature; refer to pump operation section 

- Clean/replace the filter cartridge; refer to section filter cartridge 

  cleaning and replacement section

- Unplug the pump, and put the plug in a dry, cool place. Only restart the 

  pump when the water temperature reaches 35°C (95°F) or lower

- Attach the cover

- For assistance, please visit the support section on our website,

  www.bestwaycorp.com

- To unlock the control panel, press the         button for 3 seconds.
  If the control panel will not unlock, restart the pump – unplug and 
  plug in the pump

- Press the on/off button for 2 seconds if the problem persists. 

- For assistance, please visit the support section on our website,

  www.bestwaycorp.com

TROUBLESHOOTING 

CHECK LIST

To check the parts printed on the package, verify that the 

equipment components represent the model that you had 

intended to purchase. In case of any damaged or missing 

parts at the time of purchase, visit our website 

bestwaycorp.com/support.

CHOOSE THE CORRECT LOCATION

Indoor and outdoor & above ground & portable wiring & 

portable spa.

Only For Spas Equipped With Wi-Fi:

To choose the correct location for the spa equipped with 

Wi-Fi, read the Spa Wi-Fi instruction leaflet included in the 

package and the following instructions. 

For All Spas:

The surface chosen to install the pool must respect the 

following technical characteristics.

• Because of the combined weight of the water inside the spa 

and the users, it is extremely important that the surface 

chosen to install the spa is capable of uniformly supporting 

the total weight for the entire time the spa is installed. 

• An adequate drainage system has to be provided to deal 

with overflow water for both indoor and outdoor 

installations. During filling, draining or when in use, water 

may flow out of the spa.

• The surface must be flat and smooth. If the surface is 

inclined or uneven, it can create an unbalanced loading on 

the structure of the spa. This situation can damage the 

welding point. 

• The selected surface must be clear of any type of object. 

Due to the weight of the water, any object under the spa 

could damage or perforate the bottom of the spa.

• The selected location must not have overhead power lines 

or trees. Be sure the location does not contain underground 

  utility pipes, lines or cables of any kind.

• The selected position must be far from the house entrance. 

Do not position any equipment or other furniture around the 

spa. The water that comes out of the spa during the use or 

due to a faulty product can damage the furniture inside the 

house or surrounding the pool.

• Do not to install the spa on carpet or other floor materials 

(e.g. untreated cork, timber or other porous materials) that 

promote or harbor moisture and bacteria, or that could be 

affected by water treatment chemicals used in the spa.

• Consult your local government authority for installation 

regulations.

Suggested set-up surfaces:

 grass, ground, concrete, and 

all other surfaces that respect the above set-up conditions.

Not suggested surfaces:

 mud, sand, gravel, deck, balcony, 

driveway, platform, soft/loose soil or other surface that does 

not meet the above set-up conditions.

Indoor Installation:

Be aware of special requirements if you install the spa 

indoors.

• Humidity is a natural side effect with Lay-Z-Spa installation. 

Determine the effects of airborne moisture on exposed 

wood, paper, etc. in the proposed location. To minimize 

these effects, it is strongly recommended to provide plenty 

of ventilation to the selected area. Consult an expert to 

determine if more ventilation is needed.

• Keep suitable air treatment in the indoor location (ventilation 

and dehumidification) regularly to preserve the bathers’ 

safety and comfort.

• Empty the spa before removing it from the indoor location or 

building.

Outdoor Installation:

• The selected surface must be clear of aggressive plants 

and weed species. Those types of strong vegetation could 

grow through the liner and create water or air leakage. The 

grass or other vegetation that may cause odor or slime to 

develop have to be eliminated from the set-up location.

• Do not leave the spa's surface exposed to direct sunlight for 

long periods of time. We recommend protecting the spa 

from direct sun light exposure by a cover when not in use. 

Follow the important instructions above to choose the 

correct surface and location to set up your spa. Damaged 

parts of the spa, due to the fact that the set-up surface and 

location does not match the instructions, will not be 

considered as manufacture defect and will avoid the 

warranty and any service claims. It is the responsibility of 

the owner to ensure the site meets the requirements at all 

times.

• Consult your local professional installers for environmental 

conditions, such as ground water and risk of frost.

• Recommended to protecting the spa from direct sunlight 

exposure by a cover when not in use.  

SPA HEATER EQUIPOTENTIAL BONDING TERMINAL

• It is recommended to arrange for a qualified electrician to 

connect the spa pump to an equipotential bonding terminal 

using a minimum 2.5mm

2

 solid copper conductor.

HEATING RESET

• When using the Lay-Z-Spa for first time, or after a 

long period of inactivity, be sure to press the reset 

button on the pump using a small and thin object.

• If the temperature on the control panel (or the water 

temperature) has not changed for 4-5 hours after activation 

of the heating system, use a thin object to press the RESET 

BUTTON, and restart the heating system.

• If the Lay-Z-Spa is under direct sunlight and the outside 

temperature is above 35ºC there is a risk that the heating 

system will not operate, and the display will show the alarm 

code E08. Under these conditions, please wait until a cooler 

time of day before pressing the RESET BUTTON with a thin 

object and restarting the heating system. If the spa remains 

in the same position, the alarm E08 can appear again. In 

that case follow the same procedures.

Summary of Contents for LAY-Z-SPA S100203

Page 1: ...ieben und in der Europäischen Union vertreten von Prodotto distribuito e rappresentato nell Unione Europea da Bestway Europe S p a Via Resistenza 5 20098 San Giuliano Milanese Milano Italy Distributed in Latin America by Distribué en Amérique latine par Distribuido en Latinoamérica por Distribuído na América Latina por Bestway Central South America Ltda Salar Ascotan 1282 Parque Enea Pudahuel Sant...

Page 2: ... addition the following information can be supplied depending on the spa type Keep these instructions in a safe place If instructions are missing please contact the manufacturer or search it on the website www bestwaycorp com IMPORTANT SAFETY INSTRUCTIONS PRE SETUP INSTALLATION USING THE SPA MAINTENANCE DISASSEMBLY AND STORAGE TROUBLESHOOTING ERROR CODES pg 002 pg 006 pg 009 pg 009 pg 011 pg 011 p...

Page 3: ...uld not exceed 40 C 104 F Never wear your contact lenses when in your spa Do not use spa during chemical maintenance The power source on the wall of building should keep more than 4m away from pool and at a height of 1 2m at least Extension cords can t be used Don t plug or unplug the appliance if hand is wet Always unplug the appliance on rainy days before cleaning or other maintenance if leave i...

Page 4: ...res are recommended for young children and when spa use exceeds 10 minutes B Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy pregnant or possibly pregnant women should limit spa water temperature to 38 C 100 F C Before entering a spa the user should measure the water temperature with an accurate thermometer since the tolerance ...

Page 5: ...r to avoid a hazard due to inadvertent resetting of the thermal cut out this appliance must not be supplied through an external switching device such as a timer or connected to a circuit that is regularly switched on and off by the utility After using your spa for 3 5 years you should contact your local qualified maintenance technician to ensure the safety and performance of the spa The main compo...

Page 6: ...he combined weight of the water inside the spa and the users it is extremely important that the surface chosen to install the spa is capable of uniformly supporting the total weight for the entire time the spa is installed An adequate drainage system has to be provided to deal with overflow water for both indoor and outdoor installations During filling draining or when in use water may flow out of...

Page 7: ...ce that does not meet the above set up conditions Indoor Installation Be aware of special requirements if you install the spa indoors Humidity is a natural side effect with Lay Z Spa installation Determine the effects of airborne moisture on exposed wood paper etc in the proposed location To minimize these effects it is strongly recommended to provide plenty of ventilation to the selected area Con...

Page 8: ...G TERMINAL It is recommended to arrange for a qualified electrician to connect the spa pump to an equipotential bonding terminal using a minimum 2 5mm2 solid copper conductor HEATING RESET When using the Lay Z Spa for first time or after a long period of inactivity be sure to press the reset button on the pump using a small and thin object If the temperature on the control panel or the water tempe...

Page 9: ...ating system is activated the filtration system will automatically start After turning off the heating system the filtration system will continue to operate MASSAGE SYSTEM BUTTON Press button to activate the massage system which has a 30 minute auto shutoff feature The light of the button becomes red when activated Do not run the massage system when the cover is attached air can accumulate inside ...

Page 10: ...on leaflet included in the package WINTER USE INSTRUCTIONS SPA HEATER SPECIFICATION Ambient Temperature 10ºC 50ºF 15ºC 59ºF 20ºC 68ºF 25ºC 77ºF 30ºC 86ºF Water Temperature 10ºC 50ºF 15ºC 59ºF 20ºC 68ºF 25ºC 77ºF 30ºC 86ºF Set Temperature 40ºC 104ºF 40ºC 104ºF 40ºC 104ºF 40ºC 104ºF 40ºC 104ºF Heating Duration 16 24h 12 20h 10 18h 8 12h 5 8h Power Rate Massage Tube Power Heat Element Power Water Pum...

Page 11: ...h care There are serious health risks from chemical vapors and the incorrect labeling and storage of chemical containers Please consult your local pool or chemical supply retailer for more information about chemical maintenance Pay close attention to the chemical manufacturer s instructions Over usage of chemicals will discolor the printing and all points of the spa material in the worst case it w...

Page 12: ...tenance Please consult your local chemical supplier for information about chemical maintenance Pay close attention to the chemical manufacturer s instructions Water leaks from the adapters between the pump and spa Insert the stopper caps on the spa ports to prevent the water from escaping and disconnect the pump Check if the seals are in place If the seals are not in the correct position open the ...

Page 13: ...or the router that creates signal interference The Wi Fi connectivity can be interrupted by electromagnetic or other interferences Keep the appliance away from other electronic devices that may cause interferences Your phone will not connect to the Wi Fi network during the registration Check if the mobile device is in airplane mode Make sure to have the airplane mode deactivated when connecting to...

Page 14: ...couplings and remove the washer for further inspection For assistance please visit the support section on our website www bestwaycorp com The pump s thermometer reads the water temperature below 4 C 40 F 1 The water temperature is lower than 4 C 40 F 2 If the water temperature is higher than 7 C 44 6 F the pump s thermometer is broken 1 The spa is not designed to operate with water temperatures lo...

Page 15: ...303021293193_14x21cm_23季澳规AirJet AirJet Plus SPA说明书 15 1 2 3 3 5 4 1 2 2 1 RESET TEST RESET TEST 2 2 RESET TEST 2 3 RESET TEST 2 4 5 h ...

Page 16: ...303021293193 A 16 1 B 2 3 1 2 3 1 2 b 3 303021293193_14x21cm_23季澳规AirJet AirJet Plus SPA说明书 a ...

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