Better Edge technology 5.2.7.0, User Manual

Page 1: ...Better Edge Backup v5 2 User s Guide Version 5 2 7 0 September 2008 ...

Page 2: ... this document please report to us in writing This product includes software developed by the Apache Software Foundation http www apache org Trademarks Microsoft Windows Microsoft Exchange Server and Microsoft SQL Server are registered trademarks of Microsoft Corporation Sun Solaris SPARC Java and Java Runtime Environment are registered trademarks of Sun Microsystems Inc Oracle Oracle 8i Oracle 9i...

Page 3: ...6 4 4 User Profile 17 4 5 Backup Logs 18 5 Setting Up Backup Sets 20 5 1 Backup Set Type 20 5 2 Backup Source 21 5 3 Mapped Network Drive 22 5 4 Backup Schedule 24 5 5 Backup Filter 24 5 6 Pre Post Backup Command 26 5 7 Temporary directory 28 5 8 Transfer Block Size 28 5 9 Follow Symbolic Link Linux Unix Mac only 28 5 10 Microsoft s Volume Shadow Copy Service VSS 29 5 11 Encryption 29 5 12 Retenti...

Page 4: ...tore Windows System State 89 13 1 Requirements 89 13 2 Overview 89 13 3 How to backup Windows System State 90 13 4 How to restore Windows System State 93 14 Backup Restore Individual Brick Level Backup for Microsoft Exchange Server Professional Version Only 94 14 1 Requirements 94 14 2 Overview 94 14 3 Granting Privileges 94 14 4 How to backup Individual Brick Level Backup 96 14 5 How to restore I...

Page 5: ...to backup time e g enforcing full or incremental or differential backup of all files every Sunday or the 1 st day of every month Volume Shadow Copy backup i e backing up files even when they are exclusively open e g Outlook pst In File Delta backup i e backing up only changes within files Off line backup mode and logout backup reminder Customizable backup schedule allows backups to be scheduled at...

Page 6: ...utomatically for each file when encrypting your data Each backup user can restrict online access to his files to his pre defined list of IP addresses 1 4 System Requirements Operating System 1 Windows 95 98 ME NT 2000 XP 2003 2 Linux kernel 2 2 or above e g RedHat Linux 6 x or above though the use of Linux kernel 2 6 9 34 or above is recommended 3 Solaris 2 x or above 4 Mac OS X 10 2 or above 5 Ne...

Page 7: ...an start backing up data to the Offsite Backup Server you need to install Better Edge Backup onto your computer 2 1 Installing Better Edge Backup for Windows 1 Download the Online Backup Manager installer obm win exe from the website 2 Double click the icon to run the installer 3 Follow on screen instructions 4 After installation Better Edge Backup will start automatically ...

Page 8: ...Online Backup Manager installer obm mac zip from the website 2 Expand the zip file 3 Double click the pkg file icon to run the installer 4 Follow on screen instructions 5 After installation the installer will need to restart your computer 6 After restarting your computer click the newly added Better Edge Backup icon on your desktop You can manually drag the icon to your dock bar if you wish ...

Page 9: ...ebsite 2 Set the OBM_HOME environment variable export OBM_HOME usr local obm 3 Expand the client software to OBM_HOME mkdir OBM_HOME tar x C OBM_HOME zvf obm linux tar gz 4 Install OBM OBM_HOME bin install sh 5 Start Auto Upgrade Agent etc init d auaobm start 6 Start backup scheduler etc init d obm scheduler start 7 Set the DISPLAY environment variable export DISPLAY IP_ADDRESS_OF_XTERMINAL 0 0 8 ...

Page 10: ... for Netware 1 Download the Online Backup Manager zip release obm netware zip from the website 2 Expand the zip file to SYS OBM 3 Install Better Edge Backup SYS SYS OBM aua bin install aua ncf 4 Start Auto Upgrade Agent SYS SYS OBM aua bin startup ncf 5 Start backup scheduler SYS SYS OBM bin Scheduler ncf 6 Run Better Edge Backup SYS SYS OBM bin BackupManager ncf ...

Page 11: ...the JAVA_HOME environment variable to the directory where J2SE Java Runtime Environment JRE 1 4 x has been installed export JAVA_HOME usr java j2re1 4 x export JAVA_HOME 4 Expand the client software to OBM_HOME mkdir OBM_HOME cd OBM_HOME gunzip c obm solaris tar gz tar xf 5 Install Better Edge Backup bin install sh 6 Start Auto Upgrade Agent etc init d auaobm start 7 Start backup scheduler etc ini...

Page 12: ...Better Edge Backup v5 2 User Guide Copyright 2008 Better Edge Technology Inc All Rights Reserved Page 12 of 121 September 16 2008 ...

Page 13: ...all program files by running cd OBM_HOME bin sudo uninstall sh 2 Remove all backup setting by removing obm rm rf obm 3 Restart your computer 3 3 Uninstalling Better Edge Backup for Linux 1 Change user to root or equivalent 2 Remove all program files by running cd OBM_HOME bin uninstall sh 3 Remove all backup setting by removing obm rm rf obm 3 4 Uninstalling Better Edge Backup for Netware 1 Stop t...

Page 14: ...ot or equivalent 2 Set the OBM_HOME environment variable export OBM_HOME usr local obm export OBM_HOME 3 Set the JAVA_HOME environment variable to the directory where J2SE Java Runtime Environment JRE 1 4 x has been installed export JAVA_HOME usr java j2re1 4 x export JAVA_HOME 4 Remove all program files by running cd OBM_HOME bin uninstall sh 5 Remove all backup setting by removing obm rm rf obm ...

Page 15: ...sen from the sub menu in silent background mode Backup and Logoff Runs a specific backup set or all backup sets chosen from the sub menu in silent background mode and then logoff from Windows when finished Backup and Restart Runs a specific backup set or all backup sets chosen from the sub menu in silent background mode and restart Windows when finished Backup and Shutdown Runs a specific backup s...

Page 16: ...d 443 for http and https respectively you can append a semi colon and the custom port number to the host name of the Address field e g www backup provider com 8080 to connect to the server using the custom port number port 8080 in this case If you need to connect to the server through proxy just enter your proxy setting in the Proxy Setting section For SOCKS proxy both v4 and v5 without user authe...

Page 17: ...you successfully the Better Edge Backup main window appears You can then use Better Edge Backup to update your user profile You can perform the following update to your user profile To change your Password press the Change button next to the password field A Change Password dialog will appear Enter your original password and new password into the text field of this dialog and press OK ...

Page 18: ...text field provided and then press the OK button To remove a contact email select the email that is to be removed from the email list and press the Remove button Press OK to confirm the removal To update a contact email select the email that is to be updated from the email list and press the Properties button A Update Contact Property dialog will appear After you have made the changes that you wan...

Page 19: ...Better Edge Backup v5 2 User Guide Copyright 2008 Better Edge Technology Inc All Rights Reserved Page 19 of 121 September 16 2008 ...

Page 20: ...type For example let s create a File Backup Set for the rest of this chapter 5 1 Backup Set Type A backup set can be of one of the following types Backup Type Description File Backup set type to backup common files directories Microsoft SQL Server Backup set type to backup Microsoft SQL Server 7 0 2000 Oracle Database Server Backup set type to backup Oracle 8i 9i database Lotus Domino Notes Backup...

Page 21: ... folders however all subfolders including system folders files will be included in the backup set Thus if you want to exclude system folders e g recycle bin from the backup please select the desired folders files directly rather than selecting the parent folder Alternatively you can enter the corresponding system path to the Exclude List of the backup set using the web interface From the Standard ...

Page 22: ...ve on Windows it will only work in Windows NT 2000 XP 2003 you must enter your Window s domain username and password into the Network Resources Authentication for Windows section as shown below It is required because scheduled backups will always run under the context of Window s Local System account which does not have the privileges required to access network resources by default Better Edge Bac...

Page 23: ...t Access Denied error from the backup report For example if you want to backup SERVER SHARE that is located on a NetWare server or another computer in a windows workgroup and you are getting Network drive is not accessible error message please try adding the following command as a Pre backup command net use SERVER SHARE PASSWORD USER DOMAIN MACHINE_NAME USERNAME E g Enter one of the following comm...

Page 24: ... finish within the maximum duration specified it will be interrupted Please note that you can have more than one schedule within a backup set For example you can have a daily backup schedule that runs at 13 00 at noon and another daily backup schedule that runs at 00 00 at midnight The combination of these schedules effectively creates a backup schedule that runs daily at 00 00 and 13 00 everyday ...

Page 25: ...ries with name containing a certain pattern For example You can use B to match all files with name containing with a B character Ends With Include Exclude all files directories with name ending with a certain pattern For example You can use doc to match all files with name ending with doc all Word documents Regular Expression Include Exclude all files directories with name matching a regular expre...

Page 26: ...her files NOT jpg gif under C into the backup set Example 4 advanced If you want to include everything except the log directory under C Applications into a backup set you should setup your backup filter as follows Top Directory C Applications Apply To Directory true Matching Type Regular Expression Matching Patterns log Filter Mode Exclude Include all others True Example 5 advanced If you want to ...

Page 27: ...directory After spooling backup files to temporary directory i e before the first backup file is uploaded Note You should never backup an application while it is running as this can result in inconsistent and unusable files getting backed up Please use the Volume Shadow Copy feature if you re running Windows XP 2003 or make use of the Pre Backup Command feature to shutdown your application before ...

Page 28: ...ze Better Edge Backup will use to transfer your backup blocks Generally backup jobs using a larger block size will have better performance because of the smaller number of connections involved However some firewalls or proxy servers may block out going network traffic HTTP HTTPS POST method with large block size for security reasons If you are in a network with this type of restriction please lowe...

Page 29: ...crosoft com default aspx scid kb en us 887827 before running VSS If you are running into problems with VSS running on Windows XP 2003 Microsoft s recommendation is to try re registering the Volume Shadow Copy Service again Simply run the script Better Edge Backup Home bin RegisterVSS bat to do so For more information please take a look at the following page for a technical introduction to Volume S...

Page 30: ... or updated a file on your computer it will put the corresponding deleted or updated file already backed up on the backup server into a retention area The retention policy setting defines how long files inside the retention area will be kept on the backup server before they are deleted automatically from the server Retention policy will only affect retained file i e files that have already been de...

Page 31: ...to keep a set of snapshots of all backup files based on the time of the backup Jobs For example you can configure the advanced retention policy to keep the following sets of backup files to mimic the retention policy of the old days when you were still doing tape rotations All files available within the last 7 days All files available on the last 4 Saturdays within the last 28 days All files avail...

Page 32: ...early 16 Jan 2006 14 Jan 2006 01 Jan 2006 01 Jan 2006 01 Jan 2006 15 Jan 2006 07 Jan 2006 01 Dec 2005 01 Oct 2005 01 Jan 2005 14 Jan 2006 31 Dec 2005 01 Nov 2005 01 Jul 2005 01 Jan 2004 13 Jan 2006 24 Dec 2005 01 Apr 2005 01 Jan 2003 12 Jan 2006 01 Jan 2002 11 Jan 2006 01 Jan 2001 10 Jan 2006 01 Jan 2000 If Remove retention files for overlap policy is enabled only the following snapshots are kept ...

Page 33: ...is the number of days since the last backup that triggers the backup server to send email notification to the client to remind him to run an off line backup When the Logout Reminder setting is enabled a popup message box will ask the user to start a backup before logging out shutting down Windows 5 14 In File Delta Please refer to the in file delta section for more information on this topic 5 15 L...

Page 34: ...ter a directory to where you want an extra copy of your backup files to be stored in the Copy to field provided preferably a directory under another hard disk vi Optional Select the Yes radio button if you want to store your backup files in compressed form to conserve free space usage vii An extra copy of backup will be saved in the Copy to directory when you run your backup job ...

Page 35: ...use SERVER SHARE PASSWORD USER DOMAIN MACHINE_NAME USERNAME E g C net use Netware Data password USER peter C net use WorkgroupComputer1 Data password USER WorkgroupComputer1 peter This will authenticate the current process with the NetWare server or another computer is a windows workgroup Backup will then be allowed to run correctly How to restore Local Copy files Local Copy files are stored in th...

Page 36: ...les to be restored iv Click Start 5 16 Using One Backup Account for Multiple Computers Better Edge Backup allows you to backup multiple computers using a single backup account To backup multiple computers you need to create a different backup set to backup each individual computer and to configure the Run scheduled backup on this computer checkbox For version 5 2 Since the computer that created th...

Page 37: ...ng for each computer that has installed Better Edge Backup under the same backup account i Logon to one of the computers that has Better Edge Backup installed under the same backup account ii Open Better Edge Backup and select a backup set that is not intended to run on this computer from the left panel iii Make sure that the Run scheduled backup on this computer checkbox on the right panel is not...

Page 38: ...m your backup set files and upload only these files to the server It significantly reduces the time required to perform the backup operation since most users update less than 5 of their total data each day Compress and encrypt data automatically Data are compressed and encrypted before they are uploaded to the server Not only does it reduce the storage space to keep you backup files it also ensure...

Page 39: ...ackup files directly to the backup server You can backup your data to an Offsite Backup Server by following instructions below vi Open Better Edge Backup vii Right click Better Edge Backup icon available in the system tray and choose Open a Create a backup set b From the Menu Choose Backup Set New File Backup Set c Enter a name for your backup set ...

Page 40: ...uide Copyright 2008 Better Edge Technology Inc All Rights Reserved Page 40 of 121 September 16 2008 d Select the files directories you want to backup e Set the backup schedule Note You can have more than one schedule in a backup set ...

Page 41: ...ypting key for this backup set Hint For the sake of simplicity just select the Default radio button your encrypting key is set to be the same as your backup account password viii Run Backup a Select the backup set you want to run on the left panel and press the Start Backup button on the toolbar b Select Off site Backup Server to start backing up your files to an Offsite Backup Server ...

Page 42: ...s from your removable hard disk into your backup account This could then save you days even weeks of performing your first full backup Since subsequent backup will be incremental backup only new or updated files will be uploaded to the server you should have no problems uploading your backup data afterwards To perform seeding loading please do the following i Open Better Edge Backup from the Syste...

Page 43: ...ghts Reserved Page 43 of 121 September 16 2008 vi You should get the message Backup Completed Successfully as shown below after all backup files are spooled to the directory you specified vii Transport the data specified in the Destination Directory field to the offsite backup server ...

Page 44: ...either Better Edge Backup or the web restorer to restore backup files from the backup server Using Better Edge Backup You can restore your data from the backup server by following instructions below i Open Better Edge Backup from the System Tray see previous sections for details ii Select the Restore tab at the bottom part of Better Edge Backup iii Select the backup set from which you would like f...

Page 45: ...008 vi Use the Browse button to select the directory to where you want files to be restored or simply select Original location to restore files to their original path vii Files will be restored automatically as shown below a file won t be downloaded from the backup server again if an identical file exists on local path already ...

Page 46: ...nology Inc All Rights Reserved Page 46 of 121 September 16 2008 Using the web interface You can restore your data from an Offsite Backup Server by following instructions below i Logon to the Offsite Backup Server web interface ii From the top menu click File Explorer ...

Page 47: ...ur backup files that you would like to restore from the backup server by using Show files after Job drop down list v If you want to see all the different versions of all files shown as gray below just choose the Show all files radio button on the File Explorer page Files which are shown in gray below e g AIX_logo JPG are being stored in the retention area on the backup server but you can still res...

Page 48: ...ved Page 48 of 121 September 16 2008 vi Select the files that you would like to restore and press the Restore button on the toolbar vii A dialog shown below would appear a Press the Restore button b Enter the directory to which backup files should be restored to in the Restore files to textbox ...

Page 49: ...om the backup server and you find it too slow to restore all your backup files from the backup server through the internet You can ask your backup services provider to send you all your backup files in removable hard disk or CD DVD However all backup files stored on backup server are in encrypted format You need to decrypt them back to their original format before you can use them To decrypt your ...

Page 50: ... 2008 iii Use the Browse button to locate the files directory provided by your backup provider in removable hard disk or DVD which contains the backup files that you want to decrypt iv If you have more than one backup set under the files directory select the Backup Set which contains the backup files that you want to decrypt ...

Page 51: ...to restore from the removable media by using Show files after Job drop down list vi If you want to see all the different versions of all files shown as gray below just choose the Show all files radio button on the Decrypt Files Wizard dialog Files which are shown in gray below e g AIX_logo JPG are being stored in the retention area on the removable media but you can still restore these files ...

Page 52: ... Inc All Rights Reserved Page 52 of 121 September 16 2008 vii Enter the directory to which you want the backup files to be restored to in the Decrypt files to section and enter the Decrypting Key the same as the encrypting key of this backup set viii Press the Start button ...

Page 53: ...e file restoration for your backup sets by IP addresses to only allow people from authorized IP addresses to restore files from the backup server To check if online file restore of any backup set is restricted this way please take a look at the web interface of OBS Online Backup Services Management Console Backup Set Online Restore IP restriction shown below Users are not allowed to update the Onl...

Page 54: ...Better Edge Backup v5 2 User Guide Copyright 2008 Better Edge Technology Inc All Rights Reserved Page 54 of 121 September 16 2008 ...

Page 55: ... uploaded This delta file is assumed to be small because the content of PST files doesn t change a lot during daily usage iv Subsequent backups of this 10GB Outlook pst file will go through step ii and step iii again As explained only a small delta file and checksum file will be uploaded to the backup server v With in file delta technology daily backing up of large file over low speed internet con...

Page 56: ...ng d The delta ratio the ratio of the delta file size against the full file size is greater than the Delta Ratio setting Using differential delta the delta generated by comparing the current file with the latest uploaded full file is around 100MB for the 1st delta 200MB for the 2nd delta 300MB for the 3rd delta and so on Since the delta file grows by 100MB daily the delta ratio for day 52 delta fi...

Page 57: ... up is smaller than the Minimum File Size setting in file delta backup technology won t be applied to this file and the whole file instead of just the delta file will be uploaded to the backup server It is not necessary to perform in file delta backup on small files because backing up the whole file doesn t take too long anyway Backing up the whole file instead reduces the time required to restore...

Page 58: ...e file instead of just the delta file will be backed up and uploaded to the backup server 8 5 Advanced In file delta type The In file delta Advanced setting allows users to override default in file delta type when on a certain number of days e g all Sundays or the 1st day of each month This is useful if you want all in file delta backups to be incremental but you want to do a differential in file ...

Page 59: ...to enable automatic archiving log_archive_dest directory where archived logs will be stored log_archive_format ARCH S LOG log_archive_start TRUE b Switch to archived log mode SVRMGRL connect internal SVRMGRL startup mount SVRMGRL alter database archivelog SVRMGRL alter database open c Enable Oracle JVM for Oracle 8i 9i please do the following 1 Please make sure shared pool size is larger than 50MB...

Page 60: ...pooled to an initializing file located in the temporary directory specified by this backup set d all control files will be copied to the temporary directory specified by this backup set e all archived log files will be copied to the temporary directory specified by this backup set iv If the backup type to run is Archived Log Backup type a all archived log files will be copied to the temporary dire...

Page 61: ...acle Database Please follow the instructions below to backup your Oracle database to the Offsite Backup Server i Install Better Edge Backup onto your computer ii Open Better Edge Backup Right click Better Edge Backup icon available in the system tray and choose Open iii Create a backup set a From the Menu Choose Backup Set New Oracle Database Backup Set ...

Page 62: ...nter a name for your backup set c Enter the system password the Oracle Database Server Host Name TNS Port and SID d Select the tablespace s you want to backup e Enter a temporary location to store the database file s before they are sent to an Offsite Backup Server f Set the backup schedule for database backup and archived log backup ...

Page 63: ... backup schedule to your backup set g Set the encryption algorithm encryption mode and encrypting key for this backup set Hint For maximum security please select AES Advanced Encryption Standard Algorithm CBC Cipher Block Chaining mode and use an encrypting key with more than 8 characters iv Run Backup a Select the backup set you want to run on the left panel and press the Start Backup button b Se...

Page 64: ... ora Oracle 9i ORACLE_HOME admin SID pfile init ora v Restore Database if Oracle 8i Use Server Manager to restore you database by doing the following a Run Oracle Server Manager svrmgrl b Connect to the target database c Startup mount d Reapply all transactions from the archived log files e Open database Oracle 8i Example svrmgrl SVRMGRL connect internal SVRMGR startup mount ORACLE instance starte...

Page 65: ...overy Manager Release 9 2 0 1 0 Production Copyright c 1995 2002 Oracle Corporation All rights reserved RMAN connect target connected to target database not started RMAN startup mount connected to target database not started Oracle instance started database mounted Total System Global Area 269556596 bytes Fixed Size 453492 bytes Variable Size 243269632 bytes Database Buffers 25165824 bytes Redo Bu...

Page 66: ...our computer to store these data when you run the backup job 10 2 Overview Better Edge Backup will backup your Microsoft SQL Server database s by taking the following steps i Before running any backup activities Better Edge Backup will run all Pre Commands of the backup set ii For each database that is to be backed up Better Edge Backup will issue a database transaction log backup command to Micro...

Page 67: ...t SQL Server database s Please follow the instructions below to backup your Microsoft SQL Server databases using Better Edge Backup i Open Better Edge Backup Right click Better Edge Backup icon available in the system tray and choose Open ii Create a backup set a From the Menu Choose Backup Set New MS SQL Server Backup Set b Enter a name for your backup set ...

Page 68: ...ackup Server f Set the backup schedule for full database backup and transaction log backup Note You can have more than one schedule in a backup set i e you can perform intra day transaction log backup by adding more than one daily transaction log backup schedule to your backup set g Set the encryption algorithm encryption mode and encrypting key for this backup set Hint For maximum security please...

Page 69: ...fsite Backup Server ii Open Microsoft SQL Enterprise Manager You can open Microsoft SQL Enterprise Manager from Start Menu Program Microsoft SQL Server Enterprise Manager iii Optional Restore master database You need to restore master database if you a are rebuilding all your databases from scratch b have changing any server wide or database configuration options c have added logins or other login...

Page 70: ...logy Inc All Rights Reserved Page 70 of 121 September 16 2008 2 Press the Startup Parameters button 3 Add a m parameter to the Startup Parameters 4 Restart Microsoft SQL Server From Enterprise Manager right click your Microsoft SQL Server and select Stop and then Start ...

Page 71: ... Better Edge Technology Inc All Rights Reserved Page 71 of 121 September 16 2008 b Restore master database 1 From Enterprise Manager Tools Restore Database 2 Select master in the Restore as database drop down list 3 Select the From device radio button ...

Page 72: ...up bak from your backup files 7 Press the OK button to start restoring the master database c Restart Microsoft SQL Server in Normal Mode 1 Remove m parameter from the Startup Parameters as in previous step 2 Restart your Microsoft SQL Server as in previous step iv Optional Restore model msdb and distribution database You need to restore model database if you have changed the database template of y...

Page 73: ...the Select Devices button e Press the button to choose your backup files bak for the database to be restored f Press the OK button v Restore user database s For each of the database you would like to restore a From Enterprise Manager Tools Restore Database b Select the database to be restored in the Restore as database drop down list c Select the Database radio button d From the Show backups of da...

Page 74: ...In the Use Directory on field choose the server s Domino Directory b Click Server Configuration and then click Current Server Document c Click the Transactional Logging tab d Complete these fields and then save the document Field Enter Transactional Logging Choose Enabled The default is Disabled Log path Path name location of the transaction log The default path name is LOGDIR in the Domino data d...

Page 75: ...ds fewer checkpoints which requires fewer system resources and improves server run time performance Favor restart recovery time Domino records more checkpoints which improves restart recovery time because fewer transactions are required for recovery Logging style Choose Archive The default is Circular Notes You can only run transaction log backup if you have transaction logging enabled and you are...

Page 76: ...if Setting Temporary Directory for storing backup files is enabled 11 3 How to backup Lotus Domino Notes database s file s Please follow the instructions below to backup your Lotus Domino server Notes client databases files using Better Edge Backup i Open Better Edge Backup Right click Better Edge Backup icon available in the system tray and choose Open ii Create a backup set a From the Menu Choos...

Page 77: ... location to store the backup files before they are sent to an Offsite Backup Server f Set the backup schedule for Database Backup g Set the backup schedule for Transaction Log Backup for Domino server only Note You can have more than one schedule in a backup set i e you can perform intra day transaction log backup by adding more than one daily transaction log backup schedule to your backup set h ...

Page 78: ...art backing up your files to an Offsite Backup Server 11 4 How to restore Lotus Domino Notes database s file s Please follow the instructions below to restore Lotus Domino server Notes client database s file s from an Offsite Backup Server i Install Lotus Domino server Notes client back to its original folder if required ii Install Better Edge Backup Please refer to the Installation section for in...

Page 79: ...3 14 39 19 Recovery Manager Restart Recovery complete 0 0 databases needed full partial recovery Media Recovery Replay 122 MB 10 20 30 40 50 60 70 80 90 100 02 12 2003 14 39 22 Recovery Manager Media Recovery complete for C Lotus Domino Data admin4 nsf last update applied Backup file C Lotus Domino Data admin4 nsf recovered Media Recovery Replay 122 MB 10 20 30 40 50 60 70 80 90 100 02 12 2003 14 ...

Page 80: ...l partial recovery Media Recovery Replay 122 MB 10 20 30 40 50 60 70 80 90 100 02 12 2003 14 42 17 Recovery Manager Media Recovery complete for C Lotus Domino data admin4 nsf last update applied 01 12 2003 00 02 42 Backup file C Lotus Domino data admin4 nsf recovered C Lotus Domino d All content of the database are now rolled forward to the last committed transaction found in the last archived tra...

Page 81: ...tant that Windows Active Directory is backup properly when backing up a Microsoft Exchange Server Active Directory is stored inside a Windows Server running as Windows domain controller If your Exchange Server is a domain controller you can simply backup the Windows System State of your Exchange Server If your Exchange Server is running as a member server you will need to install another copy of B...

Page 82: ...a temporary directory specified in its backup set vii If the backup type to run is Transaction Log Backup type a New transaction log extents generated since last backup will be copied to the temporary directory viii Remove transaction log extents backed up from the Exchange Server ix Run all Post Commands of this backup set x Upload all backup files from the temporary directory to an Offsite Backu...

Page 83: ...ft Exchange Server Please follow the instructions below to backup your Microsoft Exchange Server 2000 2003 using Better Edge Backup i Open Better Edge Backup Right click Better Edge Backup icon available in the system tray and choose Open ii Create a backup set a From the Menu Choose Backup Set New MS Exchange Backup Set b Enter a name for your backup set ...

Page 84: ...this Active Directory and select the System State checkbox on that computer d Enter a temporary directory for storing the backup files before they are sent to an Offsite Backup Server e Set the backup schedule for Database Backup f Set the backup schedule for Transaction Log Backup Note You can have more than one schedule in a backup set i e you can perform intra day transaction log backup by addi...

Page 85: ...Backup a Select the backup set you want to run on the left panel and press the Start Backup button b Select the backup type e g Database Log Files you would like to perform c Select Off site Backup Server to start backing up your files to an Offsite Backup Server and press the OK button d You should get something similar to the screen shot below 12 4 How to restore Microsoft Exchange Server Please...

Page 86: ...ched copy available in the temporary directory defined in your backup set and save them to your hard disk please make sure the directory structure is the same as it appears on the browser b If the database to be restored exists on your computer already please dismount it from the services using Start Program Microsoft Exchange System Manager c Use ExchangeRestore exe from the bin directory under t...

Page 87: ...dbdata pub1 edb Restoring file E Program Files Exchsrvr mdbdata pub1 stm End Database Public Folder Store WIN2000SVR Start Restoring transaction log First Storage Group Restoring Log File F Temp restore tmp First Storage Group E00000B3 log Restoring Log File F Temp restore tmp First Storage Group E00000B4 log End Restoring transaction log First Storage Group Start Applying transaction log End Appl...

Page 88: ...Log File F Temp restore tmp SG5 E0300013 log End Restoring transaction log SG5 Start Applying transaction log End Applying transaction log End Storage Group SG5 E Program Files Better Edge Backup bin f Repeat the same procedure for each database to be restored to the Exchange Server g You can use Start Program Administrative Tools Event Viewer to check if there are any errors generated from the ex...

Page 89: ...ll be backed up to a temporary file before it is sent to OBS Please make sure you have sufficient space on your computer to store the temporary file when you run the backup job 13 2 Overview Better Edge Backup will backup your Microsoft Exchange Server by taking the following steps i Run all Pre Commands of this backup set ii Windows System State will be backed up to a temporary directory specifie...

Page 90: ...ckup Windows System State Please follow the instructions below to backup Windows System State using Better Edge Backup i Open Better Edge Backup Right click Better Edge Backup icon available in the system tray and choose Open ii Create a backup set a From the Menu Choose Backup Set New System State Backup Set b Enter a name for your backup set ...

Page 91: ...button to configure the Temporary directory for storing backup files setting and check the Remove temporary files after backup if you want temporary files to be removed automatically after backup d Enter a temporary directory for storing the backup files before they are sent to an Offsite Backup Server e Set the backup schedule for this backup set ...

Page 92: ...is backup set Hint For maximum security please select AES Advanced Encryption Standard Algorithm CBC Cipher Block Chaining mode and use an encrypting key with more than 8 characters iii Run Backup a Select the backup set you want to run on the left panel and press the Start Backup button b Select Off site Backup Server to start backing up your files to an Offsite Backup Server and press the OK but...

Page 93: ...on on how to install Better Edge Backup onto your computer ii Restore the Windows System State Backup File i e SystemState bkf from the backup server iii Use NTBackup exe to restore your Windows System State to its backup time from the backup file by following the instructions below a Run NTBackup exe from Start Run b Press the Restore Wizard button and then press the Next button c Press the Impor...

Page 94: ... for the user running Better Edge Backup Normally Better Edge Backup can acquire the permission on it s own but if you encounter Access Denied errors you need to manually grant access privileges to the user running Better Edge Backup using one of the following instructions below For one specific mailbox Use the following procedure to grant access to an Exchange 2000 or an Exchange 2003 mailbox 1 S...

Page 95: ...er or group is selected in the Name box 6 In the Permissions list click Allow next to Full Control and then click OK 7 Click Apply and OK 8 Restart the Microsoft Exchange Information Store For mailboxes located within a specific server 1 Start Exchange System Manager 2 Drill down to your server object within the appropriate Administrative Group Right click it and choose Properties 3 In the Propert...

Page 96: ...p Please follow the instructions below to backup all individual items within your Microsoft Exchange Server 2000 2003 using Better Edge Backup i Open Better Edge Backup Right click Better Edge Backup icon available in the system tray and choose Open ii Create a backup set a From the Menu Choose Backup Set New MS Exchange Mail Level Backup Set b Enter a name for your backup set ...

Page 97: ...Better Edge Backup v5 2 User Guide Copyright 2008 Better Edge Technology Inc All Rights Reserved Page 97 of 121 September 16 2008 c Select the email account s to backup ...

Page 98: ...t 2008 Better Edge Technology Inc All Rights Reserved Page 98 of 121 September 16 2008 You can drill down to select individual items d Set the backup schedule e Set the encryption algorithm encryption mode and encrypting key for this backup set ...

Page 99: ...ption Standard Algorithm CBC Cipher Block Chaining mode and use an encrypting key with more than 8 characters iii Run Backup a Select the backup set you want to run on the left panel and press the Start Backup button b Select Offsite Backup Server to start backing up your files to an Offsite Backup Server and press the OK button c You should get something similar to the screen shot below ...

Page 100: ...ructions below to restore individual emails contacts calendars tasks etc from an Offsite Backup Server back into your exchange server Please note that individual brick level can only be restored using the Better Edge Backup client i Open Better Edge Backup Right click Better Edge Backup icon available in the system tray and choose Open ii Choose the Restore tab and select the items you want to res...

Page 101: ...Better Edge Backup v5 2 User Guide Copyright 2008 Better Edge Technology Inc All Rights Reserved Page 101 of 121 September 16 2008 iii Press the Restore Files button iv Press Start ...

Page 102: ...Better Edge Backup v5 2 User Guide Copyright 2008 Better Edge Technology Inc All Rights Reserved Page 102 of 121 September 16 2008 v Restore complete Please logon to exchange to get the restored items ...

Page 103: ...ySQL account can be used to connect from localhost Add two new MySQL accounts for Backup Manager mysql GRANT ALL PRIVILEGES ON TO root localhost IDENTIFIED BY some_pass mysql GRANT ALL PRIVILEGES ON TO root localhost localdomain IDENTIFIED BY some_pass mysql FLUSH PRIVILEGES They are superuser accounts with full privileges to do anything with a password of some_pass 15 2 Overview Better Edge Backu...

Page 104: ...indows Please follow the instructions below to backup your MySQL server using Better Edge Backup i Open Better Edge Backup Right click Better Edge Backup icon available in the system tray and choose Open ii From the Menu Choose Backup Set New MySQL Backup Set Create a backup set a From the Menu Choose Backup Set New MySQL Backup Set b Enter a name for your backup set ...

Page 105: ...e database s to be backup e Enter a temporary directory for storing the backup files before they are sent to an Offsite Backup Server e g C Backup MySQL f Set the backup schedule for Database Backup g Set the encryption algorithm encryption mode and encrypting key for this backup set Hint For maximum security please select AES Advanced Encryption Standard Algorithm CBC Cipher Block Chaining mode a...

Page 106: ... of 121 September 16 2008 iii Run Backup a Select the backup set you want to run on the left panel and press the Start Backup button b Select Off site Backup Server to start backing up your files to an Offsite Backup Server and press the OK button c You should get something similar to the screen shot below ...

Page 107: ...sed to access the MySQL Server default 3306 Path to MySQL backup utility mysqldump Full path to where mysqldump can be found e g usr bin mysqldump Temporary Spooling Directory A temporary directory to be used to store all MySQL database dump files before they are uploaded to the backup server Enable Delete Temp File Whether to delete the temporary MySQL database dump files after they are uploaded ...

Page 108: ...o download backup files from Offsite Backup Server ii Restore the database named db_name from the database backup file db_name sql a Connect to the MySQL server Windows C mysql Linux root server mysql b Create the database to be restored mysql CREATE DATABASE IF NOT EXISTS db_name c Restore the database backup file back into the MySQL server mysql use db_name mysql source db_name sql If db_name sq...

Page 109: ...kup system is correct to receive the reports described in this chapter 16 1 New User Report When a new backup account is added to the backup server a new user report will be delivered to the contact email s of the new account The New User Report contains the following information Sample Report Key Description Login Name Login name Password Password Alias Alias Language Preferred Language for your ...

Page 110: ...eb interface to have your password delivered to you through email Please refer to Retrieve Forgotten Password section in the next chapter for more information on how to retrieve your forgot password report The Forgot Password Report contains the following information Sample Report Key Description Login Name Login name Password Password Alias Alias Language Preferred Language for your backup report...

Page 111: ...ore information New Files Total number and size of backup files added to your backup set Updated Files Total number and size of backup files updated in your backup set Deleted Files Total number and size of backup files deleted from your backup set Moved Files Total number and size of backup files relocated in your backup set Login Name Login name Alias Alias Language Preferred Language for your b...

Page 112: ...f you happen to get something else please consult the attached full report for more information Backup Time The time when the backup job ran Backup Log All messages logged when running this backup job New Files Total number and size of backup files added to your backup set Updated Files Total number and size of backup files updated in your backup set Deleted Files Total number and size of backup f...

Page 113: ...ple Report Key Description Login Name Login name Alias Alias Language Preferred Language for your backup reports Contact Email Address that will be used to contact you Backup Quota Backup Quota Backup Source s All backup sources of the backup set Backup Schedule s All backup schedules of the backup set Filter s All backup filters of the backup set Retention Policy The retention policy of the backu...

Page 114: ...you have not been running backup for more 7 days If you are a free trial user your account will be removed from the system automatically if the system can track no records of your backup activities in the next 30 days after receiving this report Sample Report Key Description Login Name Login name Alias Alias Language Preferred Language for your backup reports Contact Email Address that will be use...

Page 115: ...ation section Chapter 2 for information on how to install Better Edge Backup onto your computer 17 2 Update User Profile You can update your user profile by using the Profile panel available on the web interface To change your profile just make any changes to your profit on the panel shown below and press the Update button Key Description Quota Backup Quota Data Area Total number and size backup f...

Page 116: ...gin name or your registered email address on the Password Request form and press the Request button Your password will be sent to your registered email address automatically 17 4 Restore Delete Undelete Backup Files Using the File Explorer you can browse through the backup data both current and previous versions on OBS You can select any current backup files to Restore or Delete You can also selec...

Page 117: ...lso review any of your backup Jobs by using the Report panel available on the web interface To review a backup job just select the required backup job from the Backup Set and Backup Job drop down list Key Description Job Status The overall status of the backup job Normally you should see Backup finished successfully in this field If you happen to get something else please click the Detailed Report...

Page 118: ...kup set Moved Files Total number and size of backup files relocated in your backup set Backup Data Size The total backup data stored in the data area Retention Area Size The total backup data stored in the retention area Old copies of updated or deleted backup files are retained in the retention area for the number of days as specified by the retention policy of the backup set before they are remo...

Page 119: ...Files Total number and size of backup files updated in your backup set Deleted Files Total number and size of backup files deleted from your backup set Moved Files Total number and size of backup files relocated in your backup set New File List Full list of all backup files added to your backup set Updated File List Full list of all backup files updated in your backup set Deleted File List Full li...

Page 120: ...ata Area Total number and size of backup files stored in the data area on a particular date Retention Area Total number and size of backup files stored in the retention area on a particular date Uploaded Size Total number and size of backup files uploaded to the backup server on a particular date Total Storage Total number and size of backup files stored under your backup account on a particular d...

Page 121: ...ease see if your question has already been answered in our FAQs available on our website 18 2 Contact Us You can backup your data to an Offsite Backup Server by following instructions below i Open Better Edge Backup from the system tray ii Choose View About from the top menu iii Contact your backup service provider using the information shown in the About dialog box ...