Better Water LLC; rev. Apr 2015
Page 1 of 22
4” x 40” Ultra Filter System Operator Manual
0
Our
Company
Contact
Us
Technical
Phone
Support
Technical
Support
Info
Online
Better Water LLC is a leading integrated manufacturer of water treatment
equipment and components for the industrial, commercial and institutional
markets.
Located in Smyrna, Tennessee,
Better Water LLC continues its history
of manufacturing and distribution of
equipment specifically designed for the
renal dialysis market.
Founded in 1971, Better Water LLC has
built a reputation for solving our
customers' toughest problems with high
quality products and unmatched service.
Better Water LLC
Technical Support:
698 Swan Dr
Phone (615) 355-6063, press "1"
Smyrna, TN 37167
support@betterwater.com
Phone (615) 355-6063
Customer Service:
Fax
(615) 355-6065
Phone (615) 355-6063, press "3"
customerservice@betterwater.com
Support is available regarding all Better Water LLC systems,
24 hours a day,7 days a week.
•
Normal business hours are
Monday through Friday
from
8:00 am until 3:30 pm, Central Standard Time
(
excluding holidays
)
Call
(615) 355-6063
, press "1" for Technical Support
Emergency assistance
is available after normal business hours
(including
holidays)
by calling
(615) 708-8627
.
BEFORE calling for emergency assistance:
•
Check the Troubleshooting guide in this manual
•
Check the electrical-power connections, fuses/circuit breakers
(if applicable)
•
Check all valves to ensure each is in the correct position
(if applicable)
Our website,
www.betterwater.com
, which is updated
frequently, contains a wealth of technical support information on the
SUPPORT
tab and includes:
•
Operator and Service Manuals
•
Interactive Frequently Asked Questions for Troubleshooting
•
Consumables and Accessories Lists
•
Technical Service Bulletins
For your convenience there are also online forms for placing
Orders
and requesting
Returned Goods Authorization
. These are Adobe
forms that can be downloaded and either faxed or emailed to us.