19
Display
Cause/remedy
U: --
The scale was unable to assign the measurement to a scale user: if the automatic
scale user detection function is not working, briefly press the scale with your foot,
press the
button
2
repeatedly until your scale user is displayed, and wait 3 sec-
onds. Weigh yourself again.
BF--
The body fat percentage is outside the measurable range (less than 5% or greater
than 70%): check the user data or change the activity level.
Diagnostic measurement cannot be taken (e.g. measurement attempted while wear-
ing shoes): Repeat the measurement barefoot. Otherwise, only weight values will be
displayed and transferred.
HR--
Heart rate measurement not successful: repeat measurement whilst barefoot and
remain standing still from when the weight measurement is being carried out until the
heart rate measurement is complete. Do not step off or move too early.
oLd
The maximum weight capacity of 180 kg has been exceeded: loads must not exceed
180 kg.
BAt / Lo
The scale battery is empty: charge the battery.
Err1
Incorrect password for your selected WIFI network/SSID/router.
Err2
Your router does not have Internet access. The server cannot be reached.
Er3...
Software update failed: please try again.
Err4
Booting problems: press the Reboot button
6
briefly.
USB out
Unplug the USB cable.
utd
The software is up to date.
no
There is no WIFI connection to the server for the software update.
5.5 WIFI/
Bluetooth
®
connection problems
Problem
Cause/remedy
No
Bluetooth
®
connection
Symbol
11
is
not displayed
Device is outside the
Bluetooth
®
range.
The minimum range in the open is approx. 10 m. Walls and ceilings reduce the range.
Other radio waves may interfere with the transmission. Therefore, do not position the
scale near devices such as microwaves or induction hobs. Ideally, switch off other
Bluetooth
®
devices that are within range.
No
Bluetooth
®
connection to the app.
1. Press the SET button
5
on the scale so that “USE APP” flashes in the scale display.
Then use the “beurer HealthManager Pro” app.
2. Switch
Bluetooth
®
on your smartphone off and on again. Ensure that the scale is not
being connected via the
Bluetooth
®
settings of the operating system. If necessary,
remove it from the device list in the
Bluetooth
®
settings and then use the “beurer
HealthManager Pro” app.
3. Completely close the app (including in the background). Switch your smartphone
off and on again.
4. Briefly press the reboot button
6
and then the SET button
5
again and open the
app.
5. When connecting the scale, check the status bar on the smartphone to start pair-
ing/bonding.
Note:
A
Bluetooth
®
connection is only required for initial use and changing the
scale’s settings. The measurements can also be transferred via
Bluetooth
®
, but in
the normal standard application the measurement data will be transferred via WIFI
(without
Bluetooth
®
).
