Troubleshooting Guide
20
Troubleshooting Guide
LIFT TROUBLE
CHECK
HAND CONTROL DOES NOT RESPOND
CHECK LARGE RED EMERGENCY STOP
BUTTON ON CONTROL BOX
CHECK CONNECTOR ON HAND CONTROL
CORD,
CHECK BATTERY CONDITION (REPLACE
WITH A FULLY CHARGED BATTERY PACK)
UP & DOWN BUTTONS ON CONTROL BOX DO
NOT RESPOND.
CHECK LARGE RED EMERGENCY STOP
BUTTON ON CONTROL BOX
CHECK BATTERY CONDITION (REPLACE
WITH A FULLY CHARGED BATTERY PACK)
ACTUATOR DOES NOT RESPOND
CHECK LARGE RED EMERGENCY STOP
BUTTON ON CONTROL BOX
CHECK BATTERY IS INSTALLED
CORRECTLY AND FULLY CHARGED. TEST
WITH A NEW FULLY CHARGED BATTERY
PACK
CHECK HAND CONTROL IS CONNECTED.
CHECK ACTUATOR IS CONNECTED TO
CONTROL BOX.
AUDIBLE “BEEP” IS HEARD FROM CONTROL
BOX
BATTERY IS LOW, REPLACE WITH A
FRESHLY CHARGED BATTERY PACK
ACTUATOR “STALLS” DURING LIFT
BATTERY IS LOW, REPLACE WITH A
FRESHLY CHARGED BATTERY.PACK MAKE
SURE TO NOT EXCEED THE LIFTING
CAPACITY.
CHARGER TROUBLE
CHECK
“POWER ON” LIGHT ON CHARGER IS NOT LIT
CHECK CHARGER IS PLUGGED INTO WALL
RECEPTACLE
CHARGER IS PLUGGED IN BUT “POWER ON”
LIGHT IS NOT LIT
CHECK THAT ELECTRICAL OUTLET HAS
POWER *
YELLOW INDICATOR DOES NOT LIGHT WHEN
BATTERY IS INSERTED IN CHARGER AND THE
GREEN LIGHT IS “ON”
CHECK BATTERY PACK IS PROPERLY
SEATED IN CHARGE
BATTERY TROUBLE
CHECK
BATTERY PACK IS PROPERLY SEATED BUT
NO LIGHTS ARE VISIBLE
CALL FOR SERVICE (CHARGER MAY BE
FAULTY)
YELLOW INDICATOR LIGHT DOES NOT GO
OFF AFTER SEVERAL HOURS OF CHARGING
TIME
INTERNAL BATTERIES NEED REPLACING
CALL FOR SERVICE OR CONTACT YOUR
MAINTENANCE DEPARTMENT.
BATTERY PACK INDICATES IT’S FULLY
CHARGED WHEN IN THE CHARGER BUT
WHEN PLACED IN THE LIFT WILL ONLY DO A
FEW LIFTS
AMPERAGE IN THE BATTERY IS TOO LOW
AND WILL NOT TAKE A FULL CHARGE,
REPLACE INTERNAL BATTERY IN THE
BATTERY PACK SYSTEM**
(*) SOME WALL OUTLETS ARE CONTROLLED BY WALL/LIGHT SWITCHES. ENSURE POWER TO WALL OUTLET
CONTINUES AFTER WALL/LIGHT SWITCH IS TURNED OFF.
(**) GENERALLY WITH LOW AMPERAGE THE ACTUATOR WILL EMIT A HUMMING NOISE INDICATING
INSUFFICENT BATTERY POWER.
