Billion BiGuard 10, User Manual

Page 1: ...BiGuard 10 iBusiness Security Gateway Small Office BiGuard 2 iBusiness Security Gateway Home Office www billion uk com User s Manual Version Release 3 00 FW 1 03 ...

Page 2: ... All rights reserved Disclaimer Billion does not assume any liability arising out of the application of use of any products or software described herein Neither does it convey any license under its patent rights nor the patent rights of others Billion reserves the right to make changes in any products described herein without notice This publication is subject to change without notice Trademarks M...

Page 3: ... stepped on DO NOT use BiGuard 2 10 in environments with high humidity or high temperatures DO NOT use the same power source for BiGuard 2 10 as other equipment DO NOT use your BiGuard 2 10 and any accessories outdoors If you mount your BiGuard 2 10 make sure that no electrical water or gas pipes will be damaged during installation DO NOT install or use your BiGuard 2 10 during a thunderstorm DO N...

Page 4: ...nting 1 3 1 4 Cabling 1 3 2 BiGuard 2 1 3 2 1 Front Panel 1 3 2 2 Rear Panel 1 3 2 3 Cabling Chapter 2 Router Applications 2 1 Overview 2 2 Bandwidth Management with QoS 2 2 1 QoS Technology 2 2 2 QoS Policies for Different Applications 2 2 3 Guaranteed Maximum Bandwidth 2 2 4 Policy Based Traffic Shaping 2 2 5 Priority Bandwidth Utilization 2 2 6 Management by IP or MAC address 2 2 7 DiffServ DSC...

Page 5: ...1 Configuring 3 4 2 2 Verifying Settings 3 4 3 Windows 2000 3 4 3 1 Configuring 3 4 3 2 Verifying Settings 3 4 4 Windows 98 ME 3 4 4 1 Installing Components 3 4 4 2 Configuring 3 4 4 3 Verifying Settings 3 5 Factory Default Settings 3 5 1 Username and Password 3 5 2 LAN and WAN Port Addresses 3 6 Information From Your ISP 3 6 1 Protocols 3 6 2 Configuration Information 3 7 Web Configuration Interf...

Page 6: ...g 4 3 Quick Start 4 3 1 DHCP 4 3 2 Static IP 4 3 3 PPPoE 4 3 4 PPTP 4 3 5 Big Pond 4 4 Configuration 4 4 1 LAN 4 4 1 1 Ethernet 4 4 1 2 DHCP Server 4 4 2 WAN 4 4 2 1 DHCP 4 4 2 2 Static IP 4 4 2 3 PPPoE 4 4 2 4 PPTP 4 4 2 5 Big Pond 4 4 3 Bandwidth Settings 4 4 4 System 4 4 4 1 Time Zone 4 4 4 2 Remote Access 4 4 4 3 Firmware Upgrade 4 4 4 4 Backup Restore 4 4 4 5 Restart 4 4 4 6 Password 4 4 4 7 ...

Page 7: ... 4 4 9 1 Static Route 4 4 9 2 Dynamic DNS 4 4 9 3 Device Management 4 5 Save Configuration To Flash 4 6 Logout Chapter 5 Troubleshooting see CD provided 5 1 Basic Functionality 5 1 1 Router Won t Turn On 5 1 2 LEDs Never Turn Off 5 1 3 LAN or Internet Port Not On 5 1 4 Forgot My Password 5 2 LAN Interface 5 2 1 Can t Access BiGuard 2 10 from the LAN 5 2 2 Can t Ping Any PC on the LAN 5 2 3 Can t A...

Page 8: ...port Appendix C FCC Interference Statement Appendix D Network Routing and Firewall Basics D 1 Network Basics D 1 1 IP Addresses D 1 1 1 Netmask D 1 1 2 Subnet Addressing D 1 1 3 Private IP Addresses D 1 2 Network Address Translation NAT D 1 3 Dynamic Host Configuration Protocol DHCP D 2 Router Basics D 2 1 What is a Router D 2 2 Why use a Router D 2 3 Routing Information Protocol RIP D 3 Firewall ...

Page 9: ...de ESP E 2 5 Internet Key Exchange IKE Appendix F IPSec Logs and Events F 1 IPSec Log Event Categories F 2 IPSec Log Event Table Appendix G Bandwidth Management with QoS G 1 Overview G 2 What is Quality of Service G 3 How Does QoS Work G 4 Who Needs QoS G 4 1 Home Users G 4 2 Office Users Appendix H Router Setup Examples H 1 VPN Configuration H 1 1 LAN to LAN H 1 2 Host to LAN H 2 VPN Concentrator...

Page 10: ... to familiarize yourself with BiGuard 2 10 1 2 Product Highlights 1 2 1 Virtual Private Network Support BiGuard 2 10 supports comprehensive IPSec VPN protocols for businesses to establish private encrypted tunnels over the Internet to ensure data transmission security among multiple sites such as a branch office or dial up connection Up to 2 simultaneous IPSec VPN connections are possible on BiGua...

Page 11: ...upload data can also be changed allowing BiGuard 2 10 to automatically sort out actual speeds for unmatched convenience 1 3 Package Contents BiGuard 10 BiGuard 10 iBusiness Security Gateway Small Office Bracket x 2 for rack mounting Screw x 4 for rack mounting Getting Started CD ROM Quick Start Guide x 2 AC DC Power Adapter 12VDC 1A 1 3 1 1 Front Panel LED Function Power A solid light indicates a ...

Page 12: ...ered on press it to reset the device or restore to factory default settings 0 3 seconds The Status LED will light 6 seconds above restore to factory default settings this is used when you cannot login to the router E g forgot the password 2 LAN 1X 8X RJ 45 connector Connect a UTP Ethernet cable Cat 5 or Cat 5e to one of the eight LAN ports when connecting to a PC or an office home network of 10Mbp...

Page 13: ...ht conductors arranged in four twisted pairs and terminated with an RJ45 type connector One of the most common causes of networking problems is bad cabling Make sure that all connected devices are turned on On the front panel of BiGuard 10 verify that the LAN link and WAN line LEDs are lit If they are not check to see that you are using the proper cabling BiGuard 2 BiGuard 2 iBusiness Security Gat...

Page 14: ...to an Ethernet device 10 100M Lit green when connected at 100Mbps Not lit when connected at 10Mbps Link ACT Lit when device is connected Blinking when data is transmitting receiving LAN 1 8 Lit when connected to an Ethernet device 10 100M Lit green when connected at 100Mbps Not lit when connected at 10Mbps Link ACT Lit when device is connected Blinking when data is transmitting receiving 1 3 2 2 R...

Page 15: ...ork of 10Mbps or 100Mbps 3 WAN WAN 10 100M Ethernet port with auto crossover support connect xDSL Cable modem here 4 DC12V Connect DC power adapter here DC12V Power 1 3 2 3 Cabling Most Ethernet networks currently use unshielded twisted pair UTP cabling The UTP cable contains eight conductors arranged in four twisted pairs and terminated with an RJ45 type connector One of the most common causes of...

Page 16: ...al files efficiently move through the router even under a heavy load You can throttle the speed at which different types of outgoing data pass through the router In addition you can simply change the priority of different types of upload data and let the router sort out the actual speeds 2 2 1 QoS Technology QoS generally involves the prioritization of network traffic QoS is comprised of three maj...

Page 17: ...tions By setting different QoS policies according to the applications you are running you can use BiGuard 2 10 to optimize the bandwidth that is being used on your network Inbound Outbound Scheduler Meter Classifier Restricted PC Normal PCs VoIP ...

Page 18: ... bandwidth cap to make sure that regular service to both VoIP and normal Internet applications is uninterrupted 2 2 3 Guaranteed Maximum Bandwidth Setting a Guaranteed Bandwidth ensures that a particular service receives a minimum percentage of bandwidth For example you can configure BiGuard 2 10 to reserve 10 of the available bandwidth for a particular computer on the network to transfer files Al...

Page 19: ...Policy based traffic shaping lets you better manage your bandwidth providing reliable Internet and network service to your organization 2 2 5 Priority Bandwidth Utilization Assigning priority to a certain service allows BiGuard 2 10 to give either a higher or lower priority to traffic from this particular service Assigning a higher priority to an application ensures that it is processed ahead of a...

Page 20: ...by IP or MAC address BiGuard 2 10 can also be configured to apply traffic policies based on a particular IP or MAC address This allows you to quickly assign different traffic policies to a specific computer on the network ...

Page 21: ...3 Virtual Private Networking A Virtual Private Network VPN enables you to send data between two computers across a shared or public network in a manner that emulates the properties of a point to point private link As such it is perfect for connecting branch offices to headquarter across the Internet in a secure fashion The following section discusses Virtual Private Networking with BiGuard 2 10 2 ...

Page 22: ...cost efficient and reliable way for companies of all sizes to stay connected One of the most important steps in setting up a VPN is proper planning The following sections demonstrate the various ways of using BiGuard 2 10 to setup your VPN 2 3 2 Concentrator The VPN Concentrator provides an easy way for branch offices to connect to headquarter through a VPN tunnel All branch office traffic will be...

Page 23: ...3 0 Remote mask 255 255 255 0 Local ID Type Subnet Local subnet 192 168 3 0 Local mask 255 255 255 0 Remote ID Type Subnet Remote subnet 0 0 0 0 Remote mask 0 0 0 0 Local ID Type Subnet Local subnet 0 0 0 0 Local mask 0 0 0 0 Remote ID Type Subnet Remote subnet 192 168 4 0 Remote mask 255 255 255 0 Local ID Type Subnet Local subnet 192 168 4 0 Local mask 255 255 255 0 Remote ID Type Subnet Remote ...

Page 24: ...figuration process and increase the efficiency of your network consider the following items before setting up your network for the first time 1 Plan your network You may need a fully qualified domain name either for convenience or if you have a dynamic IP address See Chapter 2 Router Applications for more information 2 Set up your accounts Have access to the Internet and locate the Internet Servic...

Page 25: ... 10 to your broadband Internet connection via router s WAN port 2 Plug BiGuard 2 10 to an AC outlet with the included AC Power Adapter 3 Ensure that the Power and WAN LEDs are solidly lit and that on any LAN port that has an Ethernet cable plugged in the LED is also solidly lit The Status LED will remain solid as the device boots Once the boot sequence is complete the LED will shut off indicating ...

Page 26: ... be in the same subnet as the router The default IP address of BiGuard 2 10 is 192 168 1 254 with a subnet mask of 255 255 255 0 Using the default configuration networked PCs must reside in the same subnet and have an IP address in the range of 192 168 1 1 to 192 168 1 253 However you ll find that the quickest and easiest way to configure the IP addresses for your PCs is to obtain the IP addresses...

Page 27: ...assword The default user name and password are admin and admin respectively If you ever forget your user name and or password you can restore your BiGuard 2 10 to its factory settings by holding the Reset button on the back of your router until the Status LED begins to blink Please note that doing this will also erase any previous router settings that you have made The Status LED will remain solid...

Page 28: ...ient protocol to get an IP address from your ISP automatically Your ISP provides an IP address to the router dynamically when logging in Static IP Configure this WAN interface with a specific IP address This IP address should be provided by your ISP PPPoE PPPoE PPP over Ethernet is known as a dial up DSL or cable service It is designed to integrate the broadband services into the current widely de...

Page 29: ...any of these items are dynamically supplied by the ISP your BiGuard 2 10 will automatically acquire them If an ISP technician configured your computer or if you configured it using instructions provided by your ISP you need to copy the configuration information from your PC s Network TCP IP Properties window before reconfiguring your computer for use with BiGuard 2 10 The following sections descri...

Page 30: ...30 3 In the Network Connections window right click Local Area Connection and select Properties 4 Select Internet Protocol TCP IP and click Properties ...

Page 31: ...P address subnet mask and a Default gateway are shown write down the information If no address is present your account s IP address is dynamically assigned Click the Obtain an IP address automatically radio button ...

Page 32: ...32 6 If any DNS server addresses are shown write them down Click the Obtain DNS server address automatically radio button 7 Click OK to save your changes ...

Page 33: ...168 1 254 and click Go A user name and password window prompt will appear Enter your user name and password the default user name and password are admin and admin to access the Web Configuration Interface If the Web Configuration Interface appears congratulations You are now ready to configure your BiGuard 2 10 If you are having trouble accessing the interface please refer to Chapter 5 Troubleshoo...

Page 34: ...like to apply the settings on the current screen to the device The settings will be effective immediately however the configuration is not saved yet and the settings will be erased if you power off or restart the device 2 Click SAVE CONFIG to save the current settings permanently to the device 3 Click RESTART to restart the device There are two options to restart the device Select Current Settings...

Page 35: ... forgets to logout the second PC can access the page after a user defined period 5 minutes by default The following sections will show you how to configure your router using the Web Configuration Interface 4 2 Status The Status menu displays the various options that have been selected and a number of statistics about your BiGuard 2 10 In this menu you will find the following sections Please consul...

Page 36: ...se contact www billion uk com esupport and submit a ticket This symbol on the product or in the instructions means that your electrical and electronic equipment should be disposed at the end of its life separately from your household waste There are separate collection systems for recycling in the EU For more information please contact the local authority or your retailer where you purchased the p...

Page 37: ...37 ...

Page 38: ...38 ...