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Chapter 5: Troubleshooting
If your router is not functioning properly, please refer to the suggested solutions provided in this
chapter. If your problems persist or the suggested solutions do not meet your needs, please kindly
contact your service provider or Billion for support.
Problems with the router
Problem
Suggested Action
None of the LEDs is on when you turn
on the router
Check the connection between the router and the
adapter. If the problem persists, most likely it is due
to the malfunction of your hardware. Please contact
your service provider or Billion for technical support.
You have forgotten your login username
or password
Try the default username "admin" and password
"admin". If this fails, you can
restore your router to
its factory settings by pressing the reset button on
the device rear side.
Problems with WAN interface
Problem
Suggested Action
Frequent loss of ADSL line sync
(disconnections)
Ensure that all other devices connected to the same
telephone line as your router (e.g. telephones, fax
machines, analogue modems) have a line filter
connected between them and the wall socket (unless
you are using a Central Splitter or Central Filter
installed by a qualified and licensed electrician), and
ensure that all line filters are correctly installed and the
right way around. Missing line filters or line filters
installed the wrong way around can cause problems
with your ADSL connection, including causing frequent
disconnections. If you have a back-to-base alarm
system you should contact your security provider for a
technician to make any necessary changes.
Summary of Contents for BiPAC 8700VAX(L)-1600
Page 17: ...12 The Rear Ports 5 1 2 3 4 7 9 8 10 6 ...
Page 22: ...17 3G 4G LTE mode Failover fallback mode ...
Page 37: ...32 8 In the above page click finish to complete the EZSO settings ...
Page 40: ...35 8 In the above page click finish to complete the EZSO settings ...
Page 43: ...38 8 In the above page click finish to complete the EZSO settings ...
Page 106: ...101 Configure AP as Enrollee Add Registrar with PIN Method 1 Set AP to Unconfigured Mode ...
Page 126: ...121 Router C setup Refer to Router B setup ...
Page 169: ...164 Accessing mechanism of Storage In your computer Click Start Run enter 192 168 1 254 ...
Page 171: ...166 Access the folder public ...
Page 174: ...169 Step 2 Click Add a Printer Step 3 Click Add a network wireless or Bluetooth printer ...
Page 185: ...180 How to disable set rule Rule inactive ...
Page 233: ...228 ...
Page 236: ...231 ...
Page 246: ...241 4 Input Internet address and Destination name for this connection and press Next ...
Page 247: ...242 5 Input the account user name and password and press Create ...
Page 248: ...243 6 Connect to the server ...
Page 250: ...245 ...
Page 262: ...257 4 Input Internet address and Destination name for this connection and press Next ...
Page 263: ...258 5 Input the account user name and password and press Create ...
Page 267: ...262 ...
Page 291: ...286 2 ipoe_eth4 with DDNS www hometest1 com using username password test test ...
Page 303: ...298 Click Apply to confirm your settings ...
Page 312: ...307 Mobile Network User can press Scan to discover available 3G 4G LTE mobile network ...
Page 318: ...313 Example Ping www google com ...
Page 319: ...314 Example trace www google com ...