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Contents 

CHAPTER 1 

1

 

I

NTRODUCTION

 

1

 

1.1 An Overview of the BIPAC-PCI ISDN Card 

1.1.1 What is ISDN? 

1.1.2 The BIPAC-PCI ISDN Card 

1.2 ISDN Phone Software (Optional) 

1.3 Package Contents 

1.4 BIPAC-PCI ISDN Card Features 

5

 

CHAPTER 2 

6

 

I

NSTALLATION

 

6

 

2.1 Before Installing 

2.2 Installing the BIPAC-PCI ISDN Card 

2.3 Installing the BIPAC-PCI ISDN Card Drivers 

2.4 ISDN Utility Installation 21 

2.4.1 The Diagnostic Program 

23 

2.4.2 The ISDN Status Program 

24 

2.5 Using Multilink PPP 

25 

2.6 Uninstalling the BIPAC-PCI ISDN Card 

28

 

CHAPTER 3 

29

 

T

ROUBLESHOOTING

 29

 

Summary of Contents for BIPAC-PCI

Page 1: ...BIPAC PCI ISDN Card User s Manual ...

Page 2: ... is used in an uncertified PC the manufacturer undertakes no warranty in respect to the EMC limits The described product in this handbook was constructed produced and certified so that the measured values are within EMC limitations In practice and under special circumstances it may be possible that the product may be outside of the given limits if it is used in a PC that is not produced under EMC ...

Page 3: ...ntents 4 1 4 BIPAC PCI ISDN Card Features 5 CHAPTER 2 6 INSTALLATION 6 2 1 Before Installing 6 2 2 Installing the BIPAC PCI ISDN Card 6 2 3 Installing the BIPAC PCI ISDN Card Drivers 8 2 4 ISDN Utility Installation 21 2 4 1 The Diagnostic Program 23 2 4 2 The ISDN Status Program 24 2 5 Using Multilink PPP 25 2 6 Uninstalling the BIPAC PCI ISDN Card 28 CHAPTER 3 29 TROUBLESHOOTING 29 ...

Page 4: ......

Page 5: ...telecommunication transfers With ISDN technology the telephone lines can transmit data digitally with much greater speed and clarity of transmission than with analog transmissions The ISDN is capable of transmitting all kinds of information at greatly accelerated rates A typical modem transmission has a rate of 56Kbps kilobits per second or thousand bits per second ISDN digital technology allows t...

Page 6: ...s 95 OSR2 98 NT4 0 Me 2000 or XP operating system will automatically install and configure the ISDN card With the ISDN card you can have an ISDN telephone answering machine file transfer videotex G3 G4 Fax functions and Internet access This will bring you more versatility and efficiency in the ISDN era 1 2 ISDN Phone Software Optional The ISDN card transmits voice signals with a much greater quali...

Page 7: ... keypad Hot Key Dialing The Hot Key feature allows you use a hot key combination to automatically dial a number that has been copied to the clipboard If you have a database with phone numbers stored in it you can use the Windows shortcut keys Ctrl C to copy the number and then use the assigned ISDN Phone hot key to dial the number for you Speed Dialing The Speed Dialing function allows you to dial...

Page 8: ...d retrieve suspend resume call waiting call transfer call forwarding etc For more information about the ISDN Phone program please consult the ISDN Phone User s Manual 1 3 Package Contents The product package comes with the following accessories 1 One Billion BIPAC PCI ISDN card 2 One installation CD with drivers and utility software 3 One CD with bundled application software programs optional 4 On...

Page 9: ...s 95 OSR2 98 NT Me 2000 and XP Supports Multilink PPP MP for 128Kbps two B channels internet access and data transfer Supports X 75 T 70NL ISO8208 T 90 and HDLC transparent protocols on the B channel for T Online AOL CompuServe BTX BBS Eurofile transfer and G4 Fax Has support for a bit transparent driver on the B channel for answering machine and G3 Fax functions Supports both V 110 and V 120 rate...

Page 10: ...AM 2 One free interrupt IRQ 3 Microsoft Windows 95 OSR2 98 NT Me 2000 or XP 4 At least 30MB of free disk space for the driver and software 5 A VGA compatible monitor 6 An IBM or Microsoft compatible mouse 7 An ISDN basic rate S0 line released by PTT Post Telephone and Telegraph administration 2 2 Installing the BIPAC PCI ISDN Card Please refer to the following instructions and figures for installa...

Page 11: ...he ISDN card into the expansion slot Make sure that the card is securely seated in the slot If the connection is not secure the card will not work 5 Secure the ISDN card with the bracket screw that you removed in step 3 6 Connect your ISDN line to the RJ 45 jack labeled S0 LINE on the card as shown below 7 Optionally connect your headset to the RJ 11 jack on the ISDN card 8 Replace the computer sy...

Page 12: ...rd Drivers For Windows 95 OEM Service Release 2 OSR2 or Windows 98 1 Start Windows After the opening banner Windows will tell you that your ISDN card has been detected You will then see the following screen for Windows 95 Or you will see the following screen for OSR2 ...

Page 13: ... Insert the installation CD into the CD ROM drive D or E etc 3 For Windows95 select Driver from disk provided by hardware manufacturer For OSR2 click Next to go on For Windows 98 click Next Then check Specify a location and browse for D Driver Win98 D represents your CD ROM drive ...

Page 14: ... Windows source files Please specify the location of your Windows source files and click OK 6 For Windows 95 or OSR2 if the Microsoft ISDN Accelerator Pack 1 1 or Dial Up Networking 1 3 has been installed before Windows will detect some files with newer version Press Yes to keep the newer files 7 For Windows 95 or OSR2 if the Microsoft ISDN Accelerator Pack 1 1 or Dial Up Networking 1 3 is not ins...

Page 15: ...er you will be prompted to restart the computer Press Yes to restart your computer For Windows NT 4 0 1 Start Windows Insert the installation CD into the CD ROM drive D or E etc 2 Run D Driver WinNT Setup bat D represents your CD ROM drive Then the following window appears ...

Page 16: ...Then the IRQ and I O Port of the ISDN card will be configured by the system 5 After setting the properties of the ISDN card you might see the following screen prompting for the path of the Windows NT source files to installing the Remote Access Service RAS 6 When the RAS is installed you will see the following screen for configuring ISDN ports as RAS devices ...

Page 17: ... the list of RAS communication ports The ISDN1 and ISDN2 ports make the ISDN card be capable of dialing or receiving multilink calls For more details about configuring the multilink support in Windows NT 4 0 please refer to the on line help of RAS 9 Click Continue to complete RAS setup and you should see the Billion BIPAC PCI ISDN card has been installed as a network adapter ...

Page 18: ...lose Then you will be prompted to restart the computer 11 Press Yes to restart your computer and finish the driver installation For Windows Me 1 Start Windows After the opening banner Windows will tell you that your ISDN card has been detected ...

Page 19: ... 2 Insert the installation CD into the CD ROM drive D or E etc Select Specify a location and browse for D Driver WinME D represents your CD ROM drive Click Next 3 After pressing Next button for the next screen then press Finish ...

Page 20: ...If the next screen appears when Windows finishes installing the drivers press Yes to restart the computer For Windows 2000 1 Start Windows After the opening banner Windows will tell you that your ISDN card has been detected Press Next ...

Page 21: ...D ROM drive D or E etc Select Specify a location and browse for D Driver Win2000 D represents your CD ROM drive Click OK 3 After pressing Next for the next screen click Yes if windows titled Digital Signature Not Found appear Then press Finish to end the installation ...

Page 22: ...ion BIPAC PCI ISDN card 18 For Windows XP 1 Start Windows After the opening banner Windows will tell you that your ISDN card has been detected Press Next 2 Click Continue Anyway to continue the installation ...

Page 23: ...Chapter 2 Installation 19 3 Press Finish ...

Page 24: ...u can patch your kernel with the latest ISDN kernel tree using the current CVS sources Please refer to http www linuxdoc org HOWTO Kernel HOWTO html if you are not familiar with configuring and compiling the Linux kernel 3 If you compiled the HiSax driver as kernel module you have to load it with the following commands sbin insmod lib modules 2 2 10 misc isdn o sbin insmod lib modules 2 2 10 misc ...

Page 25: ...n line manual and configuration program After Windows installs the driver of your ISDN card the ISDN Utility may be installed automatically If the ISDN Utility is not installed you may install it from the installation CD To install the ISDN Utility under Windows 95 NT4 0 98 Me 2000 or XP please follow the instructions listed below 1 Insert the installation CD into CD ROM drive 2 Run Windows Explor...

Page 26: ...lowing window prompts click on the ISDN Utility button 4 The Install Shield Wizard will load the ISDN Utility Installation program 5 Press Next to begin installing the ISDN Utility Follow the instructions on the screen to complete the installation ...

Page 27: ...llow these instructions 1 Open the Programs folder on the Start menu and click on the ISDN Utility item 2 Click on the Diagnostic Program item you will see the following screen 3 The IRQ and I O Port hardware configuration is listed 4 In the Own ISDN Number box type in the subscriber number of your own ISDN line 5 Press Loopback Test to begin the diagnostic procedure It will make a call from the B...

Page 28: ...The ISDN Status Program To know the status of ISDN line and B channels you can start the ISDN Status program as below 1 Open the Programs folder on the Start menu and click on the ISDN Utility program folder 2 Click on the ISDN Status item to start the program 3 You will see the status of ISDN S0 B1 channel and B2 channel ...

Page 29: ...lder 2 The DUN folder displays an icon labeled Make New Connection plus icons for each of the connections that you have already created If you have not yet created a connection double click on Make New Connection to define a connection to the dial up service you wish to use 3 When you have created your connection or if the connection you wish to use for multilink access already exists in the folde...

Page 30: ...illion BIPAC PCI ISDN card 26 4 Select the Multilink tab and then select the Use additional devices radio button 5 Click Add to specify the device to be bundled together to form the multilink connection ...

Page 31: ...ter all devices are configured you are ready to dial the multilink connection Once the connection is established you can view the status information by double clicking on the Communicating Computers icon displayed in the taskbar The following window opens The status information includes the number of bytes sent and received the network protocols negotiated for use on the connection and a list box ...

Page 32: ...e bundle You may suspend and resume individual additional device without dropping the connection 2 6 Uninstalling the BIPAC PCI ISDN Card If you decide to permanently remove the driver and utility of the ISDN card from your system you must run the uninstallation program from the ISDN Utility program group as follows 1 Open the Programs folder on the Start menu and click the ISDN Utility item 2 Cli...

Page 33: ...often overlooked by users Follow these procedures for troubleshooting the ISDN card Error Indication Possible Cause Remedy You are not allowed to run this program The CAPI2032 DLL is not from the ISDN package Uninstall and then reinstall the ISDN device A required DLL file CAPI2032 DLL was not found The CAPI2032 DLL is missing Uninstall and then reinstall the ISDN device CAPI driver is not loaded ...

Page 34: ...Ensure that the ISDN S0 line is in good condition 1 Own ISDN Number is incorrect 1 Ensure that your ISDN number is correct 2 Other devices on the same S0 line are occupying the B channel 2 Be sure no other device is on the same S0 line and occupying the B channel Connecting fail error code xxxx 3 The ISDN protocol is wrong 3 Check to see if the ISDN protocol configuration is correct Data transfer ...

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