Chapter 16 Call Routing
The functions for external calls and automatic route selections for external calls are defined
in call routing.
16.1 Outgoing Services
In the Call Routing->Outgoing Services menu, you can configure the performance fea-
tures Direct Call, Call Forwarding, Dial Control and Priority Numbers.
16.1.1 Direct Call
In the Call Routing->Outgoing Services->Direct Call menu, you configure numbers di-
alled directly without the subscriber on the phone having to dial a number him/herself.
You wish to set up a telephone for which the connection to a specific number is established
without entering the number (e.g. emergency telephone). You are not at home. However,
there is someone at home who needs to be able to reach you quickly and easily by tele-
phone if necessary (e. g. children or grandparents). If you have set up the "Direct Call"
function for one or more telephones, the receiver of the corresponding telephone only
needs to be lifted. After a time period without further entries set in configuration, the system
automatically dials the configured direct call number.
If you do not dial within the specified period from picking up the receiver, automatic dialling
is initiated.
The time for the direct call is set under System Management->Global
Settings->Timer->Direct Call.
Note
In the system, up to 10 direct call destinations with names and telephone numbers can
be set up by the administrator. These destinations should then only be assigned to the
terminals by the user via the user configuration interface. In the configuration, system
direct call, or a direct call specifically configured for the terminal, can then be set by the
user.
16.1.1.1 Edit or New
Choose the
icon to edit existing entries. Select the New button to create new entries.
16 Call Routing
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