Field
Description
connection of this call centre line.
Internal Number
Enter the desired internal number for this line.
Call Center Description Select
">
and enter a name for the new mini call centre.
Or select the name of a mini call centre which has already been
generated.
Fields in the Further Settings menu.
Field
Description
Switch call signalling
Select whether the call options for this line shall be switched
over a configured calendar and, if so, over which.
Possible values:
•
" 3$0 < :<
•
B$C
Active Variant
Select which call option shall be enabled by default after config-
uration for this line.
The menu Advanced Settings consists of the following fields:
Fields in the Advanced Settings menu.
Field
Description
Team Speed Timer
Enter the time after which call forwarding to the next free agent
assigned to this line shall occur.
17.6.2.2 Variant 1 - 4
In the area Variant, you set up call options for the mini call centre.
bintec elmeg GmbH
17 Applications
elmeg hybird 120 / hybird 130
303