7.1 Troubleshooting the BioBolt
9
Troubleshooting
1) Are you using the correct Master passcode?
Confirm you know the Master Passcode. Press the #1 button eight times.
If that works its the current Master Passcode (See Page 4). If not you
need to find the new master code or reset the lock.
2) Be Sure You Are Using Fresh Brand Name Batteries!!
The BioBolt evo3’s internal circuitry and scanner requires a good source
®
of power which is provided by 4 AA batteries. It is advised that the
batteries are replaced with fresh, name brand batteries anytime a
decrease in lock performance is noticed, even if the low battery warning is
not heard!
3) If the scanner is not reading certain fingerprints well:
- Try re-enrolling the user’s fingerprint. Certain characteristics of a
fingerprint may change over time requiring re-enrollment.
- Try a fingerprint from a non-dominant hand.
- When you are enrolling your fingerprint templates please
remember to do the following:
* Make sure you are putting the “Core” of your fingerprint on the
scanner. (Refer to page 2 for more information)
* When enrolling multiple templates, try to slightly change the way you
rest your finger on the scanner with each scan. Imagine you have
groceries in your hand and will be approaching the scanner with the
other hand. This will help the scanner detect slight variations when you
place your finger on the scanner.
* Simply
Place
your finger on the scanner, do not
Press Down
too hard!
Pressing too strongly will cause the ridge patterns to flatten out, making
it more difficult for the scanner to match the fingerprint!
* If it's cold outside, blow on your hands and rub them together or add
lotion. This will warm up your fingers causing the ridge patterns of your
fingerprints to stand out more.
4) If your BioBolt is working backwards, the lock may unlock when it
should lock.
* Please check to see if your Bolt direction switch is in the proper
position. See page 13 for directions.
* Check to see if the tail piece through the door is horizontal (sideways).
The tail piece should be Vertical (up and down).
BioBolt
®
evo3 Biometric Deadbolt
http://www.bioboltlock.com | Intelligent Biometric Controls, Inc. | v1.1
