Problembehandlung und häufig gestellte Fragen
/HVHQ6LHGHQ$EVFKQLWW]XU3UREOHPEHKDQGOXQJEHYRU6LHGHQ
WHFKQLVFKHQ.XQGHQGLHQVWZHJHQHLQHU5HSDUDWXURGHU:DUWXQJ
NRQWDNWLHUHQ)DOOV6LHZHLWHUH,QIRUPDWLRQHQEUDXFKHQRGHUGDV
3UREOHPPLWGLHVHU*HEUDXFKVDQZHLVXQJQLFKWO|VHQN|QQHQ
NRQWDNWLHUHQ6LHGHQQlFKVWJHOHJHQHQ.XQGHQGLHQVW(LQH/LVWH
DOOHU.XQGHQVHUYLFH]HQWUHQÀQGHQ6LHDXIGHU5FNVHLWHGLHVHU
*HEUDXFKVDQZHLVXQJ
MEIN ENTSAFTER FUNKTIONIERT NICHT, OBWOHL DER
6&+$/7(5$8)ࡐ21´67(+7
9HUJHZLVVHUQ6LHVLFKGDVVGDV1HW]NDEHOULFKWLJDQGLH
6WURPTXHOOHDQJHVFKORVVHQLVWXQGGHU1HW]VFKDOWHUDXIࡐ2Q´VWHKW
3UIHQ6LHREGHU)OOWULFKWHUULFKWLJDXIJHVHW]WLVW
+,1:(,6:HQQGHU)OOWULFKWHUQLFKWVLFKHUYHUVFKORVVHQDXIVHLQHP
3ODW]VLW]WXQGGLH0DUNLHUXQJHQQLFKWEHUHLQVWLPPHQVFKDOWHW
VLFKGDV*HUlWDXV6LFKHUKHLWVJUQGHQQLFKWHLQ,P,QQHUHQGHV
)OOWULFKWHUVEHÀQGHWVLFKHLQ0DJQHWVWUHLIHQGHU.RQWDNW]XHLQHP
0DJQHWVWUHLIHQLP,QQHUHQGHV6WDQGIXHVKDEHQPXVV
3UIHQ6LHREGDV*HUlWJHPlGHU$QOHLWXQJLQGLHVHU
*HEUDXFKVDQZHLVXQJ]XVDPPHQJHVHW]WZXUGH
MEIN ENTSAFTER IST WÄHREND DES BETRIEBS STEHEN
GEBLIEBEN
:HQQ,KU(QWVDIWHUZlKUHQGGHV0L[YRUJDQJVVWHKHQEOHLEWSUIHQ
6LHREGHU)OOWULFKWHUULFKWLJDXIGHP6WDQGIXVLW]W:HQQVLFKGLH
0DUNLHUXQJHQZlKUHQGGHV%HWULHEVYHUVFKLHEHQZLUGGHU(QWVDIWHU
HLQIDFKDXVJHVFKDOWHW6FKDOWHQ6LHGHQ(QWVDIWHUDXVXQGVHW]HQ
6LHGHQ)OOWULFKWHUULFKWLJHLQ6LHVROOWHQMHW]WIRUWIDKUHQN|QQHQ
'HU0RWRUGHV$WODV(QWVDIWHUVEHVLW]WHLQH6LFKHUKHLWVIXQNWLRQGLH
LKQDXWRPDWLVFKDEVFKDOWHWZHQQGHU(QWVDIWHUEHUODGHQZLUG'LHV
GLHQWGD]X8QIlOOH]XYHUPHLGHQXQGGLH/HEHQVGDXHUGHU0DVFKLQH
]XYHUOlQJHUQ8PGLHVH)XQNWLRQ]XUFN]XVHW]HQQHKPHQ6LHGHQ
(LQIOOWULFKWHUDEXQGGLH1DKUXQJVPLWWHODXVGHU6FKVVHOKHUDXV
)DOOVQRWZHQGLJVFKDOWHQ6LHGHQ(QWVDIWHULQGHQ5FNZlUWVJDQJ
5(9XPDXFK)DVHUQ]XHQWIHUQHQGLHVLFKUXQGXPGHQ%RKUHU
IHVWJHVHW]WKDEHQ
DER FÜLLTRICHTER GEHT NICHT AUF
'HU)OOWULFKWHU|IIQHWVLFKJHJHQGHQ8KU]HLJHUVLQQ)DOOVHUVLFKQXU
VFKZHU|IIQHQOlVVWYHUVXFKHQ6LHIROJHQGHV
/DVVHQ6LHGDV*HUlWRKQHZHLWHUH1DKUXQJVPLWWHO]XJDEHODXIHQ
VFKDOWHQ6LHHVGDQQDEXQGYHUVXFKHQ6LHQRFKHLQPDOGHQ
)OOWULFKWHUDE]XQHKPHQ
6FKDOWHQ6LHGDV*HUlWIUHLQSDDU6HNXQGHQLQGHQ
5FNZlUWVJDQJXPIHVWVWHFNHQGH5HVWHXPGHQ%RKUHUKHUXP
XQGLP)OOVWXW]HQ]XE,1:(,6'HU%RKUHUEHZHJWVLFK
LP8KU]HLJHUVLQQDOVRHQWJHJHQJHVHW]WGHP)OOWULFKWHU'DVNDQQ
]XXQEHDEVLFKWLJWHP)HVWGUHKHQGHV)OOWULFKWHUVIKUHQXQGGD]X
EHLWUDJHQGDVVVLFKGHU7ULFKWHUVFKZHUDEQHKPHQOlVVW