12
Failure
Code
Failure Cause
Troubleshooting
E01
System over-temperature protection
Check the ambient temperature if higher
than 45
℃
. Output will start again if PPS
cools down.
E02
Battery Over Voltage Protection
Disconnect the charger and restart it
E03
Battery Damage Protection
Contact the Customer Service Center
E04
1st Battery String Over-Voltage
Disconnect the charger and restart it
E05
2nd Battery String Over-Voltage
Disconnect the charger and restart it
E06
3rd Battery String Over-Voltage
Disconnect the charger and restart it
E07
1st Battery String Low Voltage
Charge it in time and restart it after fully
it’s fully charged
E08
2nd Battery String Low Voltage
Charge it in time and restart it after fully
it’s fully charged
E09
3rd Battery String Low Voltage
Charge it in time and restart it after fully
it’s fully charged
E10
Low Temperature Discharging
Protection
Charge if the ambient temperature is
lower than -20
℃
E11
Battery Low Voltage Protection
Charge it in time and restart it after fully
it’s fully charged
E12
Inverter Over Current Protection
Check if the AC output overload or short-
circuit
E13
Inverter Over Load Protection
Check if the AC output overload
E14
Inverter Short-Circuit Protection
Check if the AC output overload or short-
circuit
E16
Charging Over Voltage Protection
Check if the input voltage excess the
maximum
E17
Low Temperature Charging Protection
Check if the ambient temperature is
lower than 0
℃
