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Error Messages and Troubleshooting
Strip Error
1. When the test strip is inserted incorrectly, the meter will beep 4 times while the
" " symbol flashes. Do not apply a sample on the test strip. Please re-
insert the unused test strip correctly (refer to “Handling RIGHTEST Blood
Glucose Test Strip“ on page 27 for more information).
2. If, after performing the required steps, the " " and flashing " " symbols
appear on the screen, it means RIGHTEST Blood Glucose Test Strip has been
inserted incorrectly more than twice. Please, re-insert the unused test strip
again following the steps of " Handling RIGHTEST Blood Glucose Test Strip " or
call Customer Service for support. This error message can also indicate that
you may have used the wrong test strips. Please check the test strip vial to
ensure you are using RIGHTEST Blood Glucose Test Strip.
Sampling Error
Please do not apply the blood to the sample port of the test strip before the
meter displays " ". Discard the test strip If the meter shows " ".
Temperature Error
1. In order to get accurate testing results, please test between 6°C (43°F) and 44°C
(111°F).
2. When the temperature is below 6°C (43°F) or over 44°C (111°F), the meter will not
function and the " " symbol will blink.
3. If
RIGHTEST Meter or Test Strips are exposed to temperature environments out of
range for the meter – below 6°C (43°F) or above 44°C (111°F) – take the meter
and strips back to the environment within the operating temperature of meter and
wait 30 minutes before testing again.
Error Messages and Troubleshooting
57
Battery Error
1. The " " symbol is blinking when the battery power is low. Please change
battery as soon as you can. You can still do the test.
2. The
and
symbols appear and the meter will not function when the
" "
" "
battery is low. Change the batteries immediately.
Summary of Contents for RIGHTEST Max
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