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PORTABLE HYDROGEN WATER
User’s Guide
Introduction to offered services
Biontech provides free services or services for a fee
in accordance with the Free Trade Commission and
the Compensation Criteria for Consumer Damages.
■
Free of charge services
In the case the product gets broken while in use
due to the product defect, the customer is entitled
to receive free repairs for 1 year from the date of
purchase under the warranty.
When the damage to the product is caused by the
customer's negligence or a natural disaster, repairs
will be charged even if it is still under warranty.
All the above shall be based on the Compensation
Criteria for Consumer Damages made public by the
Free Trade Commission.
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Services for a fee
(costs to be borne by the customer)
The following cases are subject to repair services for
a fee even if it is still under warranty.
1. Breakdown caused by inserting foreign objects in
the product.
2. Damage to the product or malfunction as the result
of impact to the product or from dropping it.
3. Damage or warping to the product's exterior
caused byorganic solvents such as thinners and
benzene.
4. Failure caused by plugging into an inappropriate
voltage power supply.
