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Customer/Warranty Service: 800-595-9605
Warranty & Service Information
Five-Year Limited Warranty
BIOSMART TECHNOLOGIES (BT) warrants this product, to the
original purchaser or gift recipient, to be free from defects in
workmanship and materials under normal use and service, for a
period of one year from the date of purchase. BT further warrants the
infrared heating elements and fan motors, to the original purchaser
or gift recipient, for a period of four additional years from the date
of purchase.
Extended Warranty Details: For an additional four-year period, BT
shall warrant the infrared elements and fan motors in the heater to
be free from defects in workmanship and materials under normal
use and service, and shall supply at no cost, excluding shipping,
to the original purchaser replacement elements or fans as required
to maintain product in good working order. Limitations on labor:
During the first year of the warranty, BT will reimburse the customer
$30 for in home contractor service or 100% of labor cost provided
that the defective unit is shipped back to BT for service.
Shipping: BT or its Dealer shall bear the cost of return shipping and
repair, or replacement if, during the first 90 days, there is a defect in
workmanship or materials. Thereafter customer shall bear the cost
of return shipping to BT or repair the unit in home per the above
terms for labor reimbursement. If BT receives the unit for repair,
defective parts, including all labor, will be provided by BT for a
period of 1 full year from the date of purchase.
Limitations
ALL WARRANTIES IMPLIED BY LAW, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE
DURATION OF THE WARRANTY SET FORTH ABOVE.
Some jurisdictions do not allow limitations on the length of the
implied warranty, so the above limitation may not apply to you.
