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© Biotage 2022

Biotage

®

 Extrahera

 HV-5000 Installation and Familiarization Checklist | Page 6

EUROPE

Main Office: +46 18 565900

Toll Free: +800 18 565710

Fax: +46 18 591922

Order Tel: +46 18 565710

Order Fax: +46 18 565705

order@biotage.com

Support Tel: +46 18 56 59 11

Support Fax: + 46 18 56 57 11

eu-1-pointsupport@biotage.com

NORTH & LATIN AMERICA

Main Office: +1 704 654 4900

Toll Free: +1 800 446 4752

Fax: +1 704 654 4917

Order Tel: +1 704 654 4900

Order Fax: +1 434 296 8217

ordermailbox@biotage.com

Support Tel: +1 800 446 4752

Outside US: +1 704 654 4900

us-1-pointsupport@biotage.com

JAPAN

Tel: +81 3 5627 3123

Fax: +81 3 5627 3121

jp_order@biotage.com

jp-1-pointsupport@biotage.com

CHINA

Tel: +86 21 68162810

Fax: +86 21 68162829

cn_order@biotage.com

cn-1-pointsupport@biotage.com

KOREA

Tel: + 82 31 706 8500

Fax:+ 82 31 706 8510

korea_info@biotage.com

kr-1-pointsupport@biotage.com

INDIA

Tel: +91 11 45653772

india@biotage.com

Distributors in other regions  

are listed on www.biotage.com

Literature Number: UI489

© 2022 Biotage. All rights reserved. No material may be reproduced or published without the written permission of Biotage.  

Information in this document is subject to change without notice and does not represent any commitment from Biotage. E&OE.  

A list of all trademarks owned by Biotage AB is available at www.biotage.com/legal. Other product and company names mentioned 

herein may be trademarks or registered trademarks and/or service marks of their respective owners, and are used only for 

explanation and to the owners’ benefit, without intent to infringe.

4. Maintenance and Troubleshooting

Tasks

Show and Explain the Maintenance tab in the Main Menu.

Show maintenance procedure and best practice.

Explain Log files for error reporting and how to access it.

Notes

This checklist confirms familiarization has been provided as outlined in this document. Any further training if required is covered in 
advanced user training.

Company Name and Location

Customer Name

Date

Field Service Engineer

Date

Reviews: